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DCTUK

4.5 (824 Reviews)

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Here at DCTUK, we pride ourselves on providing quality service to match the quality of our products. We know how important it is to get things right, which is why we offer free carpet tile samples across all of our carpet tiles to provide you with the true nature of the products before you commit to purchase. Something that we understand the importance of.

We know that quality matters, so we don’t deal in seconds as they can be of varying quality, and come with little or no guarantee, and as such this is something we have never felt comfortable offering to our customers. Instead, we use our exceptional relationships with manufacturers to ensure that we can get exclusive prices to pass on to our customers. This means we are able to offer exclusive prices, aswell as have special offers available on certain ranges of carpet tiles.

We aim to add a personal touch to your choice of carpet tile, so whatever the project, please feel free to contact us and we’ll be more than happy to talk through your requirements.

Reviews 824

4.5

Out of 5.0

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Tony Drinkwater
Dec 23,2014

Made my job easy with the help i was given . thanks

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Royston
Dec 23,2014

After an on-line search I came up with DCT. The staff were very helpful with a telephone enquiry and the website is easy to navigate. The tiles were delivered within two days and were excellent quality. We were able to fit them very quickly and they fitted so well, they didn't even need any glue. To my surprise I event received a Christmas Hamper from them. I would certainly used DCT next time, highly recommended!

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Mark Beckford
Dec 22,2014

I have used this company several times over the years and have always found them to offer the best price on carpet tiles. The service and delivery have always been spot on too!

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Linda Webber
Dec 21,2014

suffered a delay, but not DCT fault ,was heuga production mistake. ties are now fitted and look great, would deal with again and would recommend, james in despatch kept me informed, thank you , linda

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Sean Millar
Dec 18,2014

Fantastic customer service Helped out when needed and delivered on time on budget Will use again

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S Bhaiji
Dec 16,2014

Fast service and best prices.... Can't ask for more

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Philip Dalton
Dec 14,2014

Very good transaction with professional people offering a huge range of carpet tiles at unbeatable prices. Although we have not fitted the tiles yet, they look good & are just what we needed. I can certainly recommend this supplier & would use them again.

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Ashley Cropper
Dec 11,2014

Excellent service!

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Graeme Hogg
Dec 11,2014

Originally some of the carpet tiles I ordered were out of stock, so they kept in touch to let me know when I was likely to receive the order. They were delivered as promised and by a courier who gave me a delivery slot spanning only an hour rather than the usual anytime between 8am and 5pm scenario.

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Wilson John Haire
Dec 08,2014

Good value for money. Delivered promptly with step by step information via text message and email.

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Valerie Irish
Dec 06,2014

Initial response following inquiry about product good, however once the money had left my account service has been poor. All contact initiated by me. Promised contact by dispatches regarding delivery date not forthcoming. When I did contact initial possibly delivery date then told there had been a strike which they were not aware of. Then promised another delivery date still no further contact. When we again contact dispatches contact person on leave and no one can tell us what is happening. I have requested my money back. This has not been a good experience.

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Linda Riley
Dec 06,2014

Very good efficient service friendly staff would definitely recommend.

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David
Dec 03,2014

Superb service, lovely people to deal with, excellent product at the right price. Oodles of choice! What more could anyone want?

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Chris S
Dec 03,2014

Discount Carpet Tiles provided excellent and polite service, whilst dealing with my telephone order and were efficient in dispaching the tiles which arrived via a convenient trackable delivery service. I would certainly recommend.

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Ardent Group
Dec 01,2014

Great personal sales service, with prompt responses and excellent communications. However both recent orders have been delivered by kerb-side haulage companies, leaving our delivery on the roadside. I had to personally lift 685 kg of carpet tiles from the back of the truck into the premises. This is despite specific instructions when the order was placed that this form of delivery would not be accepted. An improvement in delivery services would be greatly appreciated.

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Ray Gibbs
Nov 29,2014

Very good service and quality excellent.

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Mrs B J Boocock
Nov 25,2014

I was impressed with the service,from my initial enquiry to the delivery of my order. What more could I ask for. Nothing was too much trouble for Mark and his team. Believe me, High street stores could learn a lot from this online experience of carpet tile buying. Having tried both, I would not hesitate to recommend this company and it's most helpful team to anyone. I will be using them again.! The Christmas Hamper was an unexpected extra too. Many thanks!

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Sandi C
Nov 23,2014

I ordered several samples before I could make up my mind as to which ones I wanted. Staff telephoned me to see if I had received the samples but there was no pressure to make a decision and place an order until I was ready. When I finally placed an order service was quick and delivery prompt.

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Dave Hoptroff
Nov 21,2014

Easy web site from order to receiving within 48 hours

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Shelley Lane
Nov 20,2014

ordered some samples arrived within a couple of days was contacted by company to get our feedback of samples and decided to place an order which arrived within time that was allotted by company very satisfied with delivery and quality of tiles

0345 222 1544 [email protected]

21 Brookfield Business Park, Muir Road, L9 7AR, Liverpool, GB

http://www.dctuk.com

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