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DD, the new name for Dental Directory, is a full-service supplier of dental supplies, equipment and business services in the UK. We supply over 12,000 UK practices with an extensive range of dental products and supplies and our services cover everything you need to run a successful practice including training, compliance, equipment servicing and maintenance.
Opening an account with DD is fast and easy with our simple registration process. Orders can be placed immediately with free, next day delivery for orders over £50 if placed before 6pm.
DD stocks over 30,000 products from leading brands such as Dentsply Sirona, 3M, Septodont, Schulke+, Colgate, TePe, Belmont as well as our own brand UnoDent.
Reviews 625
Fiona
Nov 27,2024Amazing training with rachel
Cary Bopiah
Nov 27,2024Rachel was brilliant, very clear, knowledgeable and helpful through the course.
Claire
Nov 27,2024Rachael was very knowledgeable and the training was very enjoyable.
Milad Divsalar
Nov 27,2024Well taught by Rachel
Usman M
Nov 27,2024Excellent CPR training with Lorna, I found the practical being run in the dental surgery environment very useful as it is better training for the real life scenarios we may face
Usman Qureshi
Nov 27,2024Brilliant trainer
Ashish Pandit
Nov 27,2024very easy to use
Mr Johnson
Nov 27,2024Good company and Emma the local consultant is delightful
Jonathan Janson
Nov 27,2024Really good course with some real world experience and knowledge. Thanks!
Payal Thakkar
Nov 27,2024Rachel Vosper was very good at the training session at our practice in Weston, Bath. She has been brilliant.
Dr Philip Marsh
Nov 26,2024Very quick and easy to order. Delivery was quick as well
Jatinder Ubhi
Nov 26,2024Poor Communication. Have a credit note applied to an account yet they have different team members that don't communicate and still hound you @Charles Sambrook
Sarah Holland
Nov 25,2024Helena Delaney gave our training today and was really entertained as well as being educated will definitely be using again
Ayaan Ghuman
Nov 23,2024I haven’t received my package and there sending emails about my experience!? But it’s a good company affordable prices
Kensington Olympia Dental
Nov 23,2024Quickly delivered
Jayne Younghusband
Nov 22,2024I have a great contact that I use to place all my orders. He knows what I need and is always very helpful
Cathedral Dental Practice
Nov 21,2024Only received half the order when we told them they already knew if we had not phoned we would still be charged for the full order
Mikaiel
Nov 20,2024DD is the parent company of medfx. My name is Mikaiel. I am a medical student and a locum pharmacy dispenser, balancing these roles as the main breadwinner for my household while managing the heavy demands of medical school. Given my limited availability to work only two days a week, I rely heavily on reliable and timely payment. Unfortunately, my experience with MedFx has been nothing short of a nightmare, and I feel compelled to share the details of what has happened. For anyone wanting to see the full story, along with documentation of our correspondence, feel free to visit my website at gapyearmbbs.com. It is now 01:00 on Wednesday, 20th November, and six weeks have passed since my first of four shifts for MedFx. The way I have been treated not only demonstrates their disregard for their workers but also speaks volumes about how they likely treat their customers. Initial Agreement and Shifts In early October, I accepted two shifts for the 9th and 10th of the month at MedFx’s location in Witham. What drew me to these shifts was the higher rate, which would just about cover the cost of my commute from London—a two-hour journey each way involving the Jubilee line to Stratford and then Greater Anglia to Witham. Before committing, I asked my agency to confirm the payment schedule and was assured that MedFx operated on a weekly payment basis. Under this understanding, I accepted two additional shifts for the following week, on the 16th and 17th of October. Although I encountered significant challenges during my commute, including a Jubilee line shutdown at North Greenwich and Greater Anglia train delays caused by a first aid incident, I ensured that my working hours were always accurately reflected. Any late arrivals were promptly communicated to the store manager and other senior staff, and I adjusted my break times to account for the delays. All of these details were documented in my invoices, which were verbally confirmed by the store manager, Farah, and another senior staff member during her absence. Payment Issues Despite completing all four shifts and submitting accurate invoices, I have yet to receive payment six weeks later. MedFx’s process for verifying bank details—requiring a phone call before processing invoices—has not been followed. I have yet to receive this phone call, despite providing my details multiple times via email, text, and over the phone. Last week, on Friday, 15th November, I was informed by my agency that I could expect my payment that day. With urgent bills to cover, I stayed up until 01:30 to check my account, only to find no payment had been made. When I contacted my agency that evening, they claimed that this was their mistake and that Farah had only said she was “trying” to have the payment sorted for Friday. This vague and unhelpful explanation only added to my frustration. Inadequate Compensation On Monday, 18th November, my agency informed me that MedFx had added 2.5 hours to my invoice for the 9th October shift as compensation for the delay. While I appreciate the gesture, it falls far short of addressing the financial stress caused by this situation. I’ve had to withdraw cash from a credit card to cover essential expenses, incurring fees that exceed the compensation offered. MedFx’s delays and lack of accountability have caused unnecessary hardship and stress, and their response is deeply inadequate. Conclusion At this point, my patience has run out. This entire experience has been exhausting, and MedFx has demonstrated an alarming disregard for their workers. Their lack of urgency, poor communication, and failure to meet their obligations exemplify how companies can neglect independent workers by hiding behind broken systems. I strongly recommend avoiding MedFx. If this is how they treat their employees, I can only imagine how poorly they treat their customers. For full details of my experience, as well as photos of our correspondence, email me or visit the pharmacy review section of my website, gapyearmbbs.com. To MedFx: If you are reading this, I invite you to provide a response.
Kalajini Sivagurunathan
Nov 19,2024We had a scaler hand piece arrive in a damaged outer packaging but inner packaging completely intact. The product was in a fully transparent packaging. There was no need to open to see the product was not what we needed. When sent back, we have been told they won't take it back as packaging is damaged!!. No luck even when we called. Careful when ordering expensive products!!!
Sian Mckane
Nov 27,2024Fantastic 👍🏻 Clear with what was said