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Reviews 654
Daniel Hindle
Sep 26,2019Abdul was very clear and supportive, excellent customer service !
C A Fendyke
Sep 26,2019The gentleman that has dealt with my query this morning was more than helpful. He put my mind at rest with the changes that have occurred on my account. Great telephone manner.
Edmund Gregory
Sep 26,2019Adbul was very helpful and quick to come back to me with answrers
Jane Everett
Sep 25,2019Abdul was very polite, dealt with my enquiry quickly and provide excellent customer support
Nicole Payton
Sep 24,2019The agent jake was unbelievable, I have some health conditions that are really causing me to struggle with my memory and also with my finances but the agent has been so understanding and was so helpful and re assuring really put me at ease and has helped with my stress and worrying ever so much! Would 100% recommend this company can’t thank them or the agent enough.
bev
Sep 24,2019Abdul Has been very helpful even rang me back Highly recommended
Customer
Sep 24,2019Abdul. Very helpful and provides information
David Beaumont
Sep 24,2019Shaz has been fantastic throughout this whole process. Cannot thank him enough. Many thanks Mr d Beaumont
Mike Entwistle
Sep 24,2019Shaz has been brilliant, he calls every month to make sure my situation is ok and is very non judgemental of me and I feel he always wants to help
James
Sep 23,2019Just come off the phone to Shaz from DebtCompare who’s been looking after my account, he really does go the extra mile to sort things out. Brilliant customer service !
Ross
Sep 23,2019Abdul was very helpful, understood my needs & executed the required actions quickly and efficiently.
Stacey Ellis
Sep 23,2019Very helpful and talked me through everything which put my mind at ease. Would deffo recommend
Giulia B
Sep 23,2019Very helpful,friendly and respectful staff. Shaz has great customer service skills! Thank you for your support
Tracy
Sep 23,2019Very helpful, non judgemental staff Keeping me updated with process thankyou a whole weight lifted
lindsay gilbert
Sep 20,2019Brilliant service explains next step to u thank u
Amanda Shaw
Sep 20,2019I would like to praise a young man in the customer care department Shaz thank you for your help advice and quick response to all my queries. Weldon again
S KENT
Sep 20,2019Just started my journey with them but feel more positive already.gill is lovely and puts you at ease and doesn't make you feel a failure in life.looking forward to a brighter future.
Jillian Magee
Sep 19,2019Excellent customer service and advice given by Shaz
Hayley F
Sep 18,2019Abdul was very helpful in explaining everything today as was Omar who will be helping me with my tax return. Thank you
Devonshire Street North, M12 6JH, Manchester, GB
http://www.debtcompare.co.uk
Joseph Uzzell
Sep 26,2019DO NOT TRUST The first time I called, I was told I had the right to cancel, up to 14 days after my first payment. My first payment was due on 27/09/19 I called them on 25/09/19 to say that I wish to cancel and they tried to demand a £100 cancellation fee. I said that I would not be paying it. I asked Ivor if I would have to cancel my debit card and he replied "you can try buddy". Not very professional in my opinion. He also said he would close my file at the end of our conversation. On 26/09/19 (today) just before I wrote this review, I contacted my bank, as I was concerned about Debt Compare having my debit card details. The bank told me that Debt Compare tried to take £120 from my account at 11:30 this morning. This was not an agreed payment date and they tried to take more than the "cancellation fee" they demanded. This is seriously underhanded behaviour for a supposedly reputable company and I will be making formal complaints to the relevant bodies.