Fantastic service. Professional and efficient! Keith Watson, our adviser , kept us informed through out the application process so we knew exactly what was happening at every stage and his knowledge of the industry really made us feel like we were in safe hands. Would and will be recommending to everybody.
Very quick response to our mortgage enquiry, very well informed and given clear and concise options with full explanation, Highly recommend them.
My thanks to Emma and Peter, who from the outset made the process smooth and efficient, I was under pressure to have a remortgage in place having been let down by another company and Dupree were understanding of the situation and worked at pace to resolve the situation. Amazing service...
So helpful and efficient. We have used them for the past 6 years and they have saved us so much time and money
I can’t thank Dupree & Co enough for their support in getting my mortgages sorted when purchasing my first home 5 years ago and again when I was relocating this year. Gwyn was exceptional, very patient, supportive and informative throughout the whole process and really tailored everything to my need. I will continue to use their service and recommend them to my family and friends
Everyone we experienced were so helpful and understanding and guided us through the process in a way that made us feel in control but also supported. Angela was knowledgeable and really put us at ease, and Matt from the insurance team was a true pleasure to speak to. He gave us so many options and put a personal touch and experience with each one.
Gwyn came recommended to me through a family friend. Gwyn was always quick to respond and incredibly helpful. Due to being self employed I hit a couple of bumps along the way an Gwyn was always there with advice and spent month finding me the right offer and assisting with any issues. I finally secured my offer and will be using him again in the future!
Quick, easy, stress free and super efficient ! Sam was fantastic. Highly recommended.
Quick, simple process, guided by a knowledgeable advisor. Can't recommend strongly enough.
Gwyn has recently found three mortgages for me, all of which were brilliant deals. Even before completion he did one final check to ensure it was still the best deal the lender had to offer. When lenders were a little slow, he chased and got the offer out as soon as possible. Highly recommend
Easy and straightforward, made the remortgage hassle free.
The attention and commitment to ensure we understand the whole process and procedure involve in applying for our mortgage was top notch. We were carried along right from the beginning to the conclusion of our application.
Great mortgage help. Gwyn very personable and easy to work with. Would highly recommend
Have had the pleasure of working with both Foyez for mortgage and Matt for insurances. Both are quick and efficient, provide all the information requited and are willing to go above and beyond to help. I've had phonecalls after 7pm with Foyez because that was the only time we could actually sit down to discuss a mortgage product and he was absolutely lovely about it. It's our second time using Dupree's and I recommend them to anyone we know that is moving and wouldn't hesitate to use again in the future.
I had put a review here however, decided to take it down to give Dupree a chance to sort my situation out. I was very happy with the service in 2019, where Gwyn secured us a mortgage on a new home. In 2021 we came out of our fixed rate where we needed to pay off a little bit of debt. Gwyn had now changed companies. He secured us a fixed rate for 2 years at just over 1%. We had to have a 2nd Mortgage at over 5%. In 2023 we came out of our fixed rate again. We had some debt due to Covid. Gwyn could not find us a good deal. In my opinion he didn’t try hard enough. He even told me to look at downgrading or looking at bankruptcy (wow). I decided to look elsewhere and went with My Mortgage Solutions. They found me a mortgage within a week for the full amount and placed me on a tracker mortgage. I could not be happier with the advice. We have been advised that rates will fall, and once it goes low enough we will look at a fixed rate. My Mortgage Solutions asked me, why we weren’t placed on a longer fixed rate on the 1st Mortgage. When it was just over 1%. This rate was the lowest we had seen. We were now coming out to a rate of 5.7 percent. Gwyn wanted me to now fix for 5 years at a rate of 5.7%, but had fixed us for 2 years when it was just over 1%. He wouldn’t even suggest other options until I suggested them. Like a lower term fixed rate. Or even interest only to save our home. It’s safe to say. It felt like advice from Gwyn was getting more of an effort than him wanting to assist us. I’m always skeptical when companies like Dupree don’t take a fee from you for their advice. I feel this means they may look at companies who offer them the best commission when putting people their way. The problem is we’ve had to pay around £1000 to My Mortgage Solutions for them to look after us. With the correct advice and effort from Dupree I don’t believe I would have needed to pay this. To be fair to the owners of Dupree they called me after my first review. There were very pleasant and referred this to PRIMIS for investigation. PRIMIS response and outcome however, has been disappointing. I have now forwarded my complaint onto the Financial Ombudsman. My advice to others is to always do research and seek more than one advisor/company. If I hadn’t done that. I would now be stuck with 2 mortgages at an absurd rate, bankrupt or even having to sell our home.
Very positive experience, was a lot more helpful than i even imagined. Keith and Angela dealt with our mortgage and we are very pleased. We would 100% use them again in the future.
Dupree & Co. was recommended to us by our sales agent. Our mortgage advisor, Keith, provided a very outstanding service to us. As first-time buyers, we had very little information about securing a mortgage but Keith provided us with very clear and detailed information and put all our concerns to rest right from our first meeting. He took care of all the process and everything was done quickly and successfully
Had a great experience getting my mortgage through Dupree. The people I dealt with were extremely personably, helpful and knew their stuff. They made the whole process nice and smooth, even when the mortgage company made things challenging, when it didn’t need to be - Dupree resolved it efficiently. I would happily use them again and recommend to others.
Brilliant service from Dupree - Angela Hellier is a star - thank you so much.
gareth
May 23,2024Brilliant service. Everything was dealt with extremely efficiently and we felt we were kept informed at every step. Keith Watson, our adviser was exceptional! Professional and extremely knowledgable we really felt like he went above and beyond for us. Thank you.