Dyson Bikes is an Australian owned and operated business based in Melbourne Victoria. Since launching in 2013 we have designed our range of Electric Bikes specifically to suit Australians and in that time thousands have been sold to happy customers all over the country.
We also stock famous Bicycle Accessory brands such as Azur, Aeroe, Ergon, Ezi-Grip, Knog, Ortlieb, SeatyLock, Schwalbe, Suntour, Thule, Yakima, Quad Lock and many more.
Good old fashioned customer service! It’s a rarity these days! Keep up the excellent work!
Original purchase was damaged in the post and had a few other issues. The item was replaced immediately - great communication and no hassles.
I ordered an Aeroe rear rack and provided that to my local bike assembly guy (a different national chain store) to fit to the new e-bike I purchased from them. The assembly guy called and said that two of the straps were missing from the parcel of gear I provided to them. I called Dyson Bikes (where I bought the rack from) to order a replacement set and they were excellent in customer care. It turned out that the assembly guy didn't look hard enough, so I have a surplus set of straps now.
Purchased large tyre pump and as with all items I've purchased from Dyson... excellent quality & helpful advice! 👍👍👍👍👍
it was a great experience.
Excellent service from Dyson Bikes
Great pricing for rear disk break pads.
When making a decision about the product I was looking for Dyson Bikes was most helpful in providing the advice I needed. Delivery of the product was prompt also.
Gave the personal touch by contacting me and giving it a good result.
Great product and good shipping comms.
I needed help with a bike ramp and they went out of there way to make sure I bought the correct one.
I had ordered products which didn't go together - bike rack and ramp - they called me and advised me of the issue and refunded the ramp and talked me through the bike rack suitability for my needs. Service was above and beyond!!! I will buy from them again!
Great service and fast delivery. Thanks Team at Dyson bikes.
Awesome service and very quick delivery highly recommend…
Dave’s communications were good and prompt. I am very happy with the tubes and tyres and will soon know how thorn resistant they are this summer.
They were out of stock on the website but it came in from the supplier within 24 hours of my enquiry. I picked up from the showroom and got some great advice about using the bags and rack. Just like an old fashioned bike shop. Best of both worlds. Brilliant
Prompt delivery, price was reasonable
Communication
Very efficient, no fuss place to buy things from. Prices are also competitive.
Jeffrey Varley
Feb 18,2025Great product, rapid delivery