Ebonyline.com
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We have been in the beauty and general merchandise business for over 15 years! Since the beginning of beauty and general merchandise businesses in 2000, we have built very reliable and satisfactory relationships with customers. Many customers have requested us for a web-based wholesale store and we have released ebonyline.com for the retailers and volume buyers, giving them great deals and low prices. www.ebonyline.com currently provides more than 10,000 items of beauty and general merchandise.
Reviews 852
Janet Wilson
Aug 19,2023Reordering is a snap! Just View previous orders and click on reorder! Love this site and the crochet I like is always in stock!
M D
Aug 15,2023As a first time buyer, I was mortified when a weird computer gliche doubled my order and charged my credit card. However, after discovering the error, Ebonlyline via CHAT provided all the info I needed for a full refund. Thank you, Ebonyline.com
Vernell Johnson
Aug 10,2023thanks Mahaz for speedy service
Kimmie
Aug 10,2023Zahid was very helpful ,for reaching out concerning my order I enjoying shopping at ebonyline.com
Shakira Pearyer
Aug 10,2023I ordered the bossi boss clip ins and after I purchased the times. I received a email stating that my items we’re sold out. I spoke with Larssa for an alternative options and she was very helpful.
TheRealMarisol SFV
Aug 10,2023Only website I use. Best quality great prices and fast shipping. Customer service is great too. I was helped by Larissa on an online order and she was great!
GO
Aug 09,2023Larissa provided a wonderful customer service experience. They were always prompt to attend to my order inquiries, and were willing to assist even when they didn't have my order in stock.
Nala Basra
Aug 09,2023very helpful and they actually respond back to their customers
Lisa Melton
Aug 03,2023I ordered a 100 percent human hair wig. The wig that I received wasn't human hair at all. They didn't issue me a refund because the wig was taken out of the package. You can't speak to a live person over the phone. I will never order from them again.
Tafrenshea South
Aug 03,2023Customer service never fails. Email responses are quick and they are always helpful.
Mwaka
Aug 02,2023The engagement at every stage of the transaction. It was awesome 👍. When there no preferred wigs in stock I was notified in good time so that I can make a decision.
Michelle Ferguson
Aug 02,2023I was kept up to date on my purchases every step of the way. Zahid displayed excellent customer service by being very helpful, polite and communicated very well. I was encouraged by Zahid's level of customer service. I even received my purchase in good time. I would recommend Ebonyline and Zahid to my friends and family members.
Robin Mitchell
Aug 02,2023Item was as described Looks good right out of the box. Delivery was as expected.
Ade
Jul 28,2023Larissa and Zahid provided the absolute worst customer service experience. I ordered 4 items from EbonyOnline. Company did not contact me to let me know 2 of the items were out of stock. I emailed to follow up, and they informed me only 2 out of 4 were available. Got on the chat. Larissa logged me out two times in less than 10 minutes before we could conclude the conversation. On the 3rd login, Zahid got on too and told me to get lost. As a first time customer, the experience was a bummer. Please do better. Rather than luring customers to provide 5-star review for $10.**, maybe it is better to actually provide a decent customer service.
Yolanda Webb
Jul 26,2023Found a great price for the hair I wanted, unfortunately, I received an email stating it was out of stock. I communicated via email w/Zahid who appeared to be professional and accommodating as I was refunded my money. Will shop here again in the near future!
Lisa Carmon
Jul 25,2023Love it very decent
Eee Hhh
Jul 20,2023Zahid made me happy with his good costumer seevice
Elizabeth Day
Jul 20,2023Zahid was amazing I helping me get my order straightened out. Though my items were out of stock I was able to pick similar items to replace them!
Consumer
Jul 19,2023I really love the company is very convenient for me to shop from online. The prices are very nice.
Moca McKenzie
Aug 20,2023Update. The foxy silver wig was nice when I wore it for a wk, has days progress it was so fizzy, the curls was getting looser and dull looking. I wouldn't buy this again because of this. Sorry Larissa.