logo
Ebonyline.com

4.0 (852 Reviews)

To leave a review you need to be logged in

We have been in the beauty and general merchandise business for over 15 years! Since the beginning of beauty and general merchandise businesses in 2000, we have built very reliable and satisfactory relationships with customers. Many customers have requested us for a web-based wholesale store and we have released ebonyline.com for the retailers and volume buyers, giving them great deals and low prices. www.ebonyline.com currently provides more than 10,000 items of beauty and general merchandise.

Reviews 852

4.0

Out of 5.0

comment
Tanirr brown
May 11,2023

Company responds on time ships within one day awesome provider ! I order every month

comment
ashley tignor
May 07,2023

Love it would buy again!!!!

comment
RILEY THEREDPILL
May 06,2023

LARISSSAAAAA.!!! yassss she made my Mother's Day Weekend preparations complete. Chile....if I did not have these wigs in time I am not sure what would have happened. You are the best and thank you so much I am forever grateful!!!

comment
Shirley Murray
May 02,2023

i asked a question and Larissa responded in no time. I have ordered a lot of stuff from them and have been completely satisfied with everything.

comment
Lkeya Williams
May 01,2023

Beware customers!! Ebonyline did not guarantee my order to be delivery within 3 days, even though I paid extra for that service. And,they did not credited me back for it. Also, the items on online were out of stock. I was not told until later. I was told I had to wait until 2- 8 days for the items to be backed in stock. Does that make any sense to you?? They made me feel like it was my fault!!

comment
DONNI BLAHH
Apr 30,2023

I purchased this for myself as a Christmas gift & received it early January from the company's website. I'm about to order another one. One of my colleagues love this week so much & plans to order as well. I'm ordering another one as backup because I like to have one straight & I'd like to have one curly. Little to no shedding, extremely soft virgin hair!!! That was no smell. And it looks exactly like my natural hair when I get my blowouts. 😍 Luv it!! A colleague also plans to purchase as well. This wig is fantastic quality & very soft hair. LARISSA, one of the customer service staff assistant with my concerns and questions last month. She was great, professional, and prompt to address my concerns! :-)

comment
Rosi
Apr 29,2023

Items were great. Thanks!

comment
Joanne
Apr 29,2023

The support person Larissa provided prompt, professional and excellent service. I was pleased with the final resolution.

comment
Ziya
Apr 28,2023

FAST shipping! My stuff came days in advance. Everything came exactly as pictured and safely packaged. Great customer service, Ellie answered all my questions!

comment
S Dancer
Apr 27,2023

I ordered the wig Rave in the color 2, and when I received the wig I was so pleased! The customer service was excellent! I dealt with both Larissa and Mahaz, they were both responsive and kept me updated on the transit time of my package. I am getting ready to order another wig due to the product and the customer service, not to leave out the price which was budget friendly. You have won me over!

comment
Shailah Edmonds
Apr 22,2023

If there was a minus one I would give it. I ordered a wig the color they advertised on the model. When it arrived i received a different color. I brought this mistake to their attention and they wouldn't exchange it without me paying postage and restocking fee which I still had to pay to return it. They never even acknowledged that it was their mistake! HORRIBLE INHUMANE customer service! NEVER AGAIN!!!!!! Their recent reply was only to make them look as if they cared. I sent several pix and emails about my problem when it occurred, which were ignored. As I said, NEVER again. Their response is BS, i contacted them several times AND sent pix, all which were ignored.

comment
Fastcash Yaya
Apr 13,2023

Ellie was so helpful she made sure to solve any issues. Great hair I will be ordering again soon!

comment
Bc
Apr 12,2023

Beautiful wigs, good prices and excellent customer service. The variety of hairstyles is also good. Thank you,

comment
Jessica Cain
Apr 12,2023

I order from this company plenty of time always come thru, delivery on time always and prices are great!

comment
Customer
Apr 10,2023

Jaejonna provided exceptional customer service

comment
BlackLadyRockz
Apr 09,2023

I advice you not to order from this site. One gets attracted by the large variety of items available and the sales but it's not worth it. I ordered for the first and i don't feel i'll buy again. From the getgo, things were weird. I placed my order and a "fraudulent" text was included in my invoice, which is uncommon since my credit card is the same one I use for all my purchases and other sites accept it without any issue. I wondered what it was so I e-mailed them to know if everything was o.k., they said it was an error. Then sent me an e-mail telling me I had to give them an address or they would cancel my order... which is illogical since you're obviously required to give your address upon registration... Anyways, I did. Then they contacted me YET AGAIN to tell me that like half of my order wasn't on stock, which was clearly their fault since they pretty much set my order aside and didn't do a thing even when they put a hold n my credit card and knew it was not some weird transaction. Nearly two weeks passed for them to do anything to my order and even when they already charged me, they didnt send my bank the receipt so I still have the first hold in my credit card no matter how many times I tell them to fix that. I get a message from a bot telling me my tracking number even when I'm not asking about that so their customer service is useless

comment
Precious Perry
Apr 08,2023

Always love shopping at ebonyline. They have good customer service(Larissa) and competitive prices. They usually always have a coupon code you can use.

comment
customer
Apr 08,2023

Thanks Larissa you have been very helpful excellent customer service and I'm happy with any purchase I receive from Ebonyline products are always as described Thanks

comment
Reanna
Apr 07,2023

I keep trying to track my order but they gave me the wrong order number they are saying my package was delivered in February but that makes absolutely no sense because I just placed my order on Monday April 3, 2023!

comment
Mrs. Mitchell
Apr 06,2023

thanks Mahaz for being super helpful with my order

847-647-9791 [email protected]

1829 Stanley St, 60062, Northbrook, US

http://www.ebonyline.com

Contact The Company
Recently Added