Ecom Authority
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Ecom Authority partners with over 800 clients, offering a comprehensive, hassle-free Ecom solution. Our mostly "Done For You" service includes sourcing and procuring inventory, managing account health, and handling all operational tasks associated with your E-commerce business. By leveraging collective buying power, we source profitable name-brand products for our clients, ensuring they have access to in-demand items at wholesale prices.
Our process involves setting up your store, getting approvals for product categories, and shipping inventory directly to the platform on behalf of your account. Ecom Authority also offers a unique Inventory Buyback Program, guaranteeing to buy back or replace unsold inventory at 90 days.
Our clients benefit from our extensive experience in e-commerce and logistics, supported by a team of experts and a state-of-the-art 70,000+ sq. ft. warehouse. Our goal is to develop long lasting meaningful partnerships with each and everyone of our clients.
Reviews 80
Karthik Sampath
Jan 16,2025Ecom authority stands by their word, through the good bad and great, they have worked with me through whatever I need and have always been fair.
Shelbey Arevalo
Jan 16,2025The reason for the 5 stars is simply because I genuinely feel like these guys have the best intentions in a very difficult market. The owner of the company has always responded when I have reached out and always remained very professional and accommodating. I do feel like Ecom Authority has a great business structure but the consumer (ie me) really must be aware of what their responsibility is. They work with you if you work with them and I can honestly say I am grateful for the open communication and transparency I’ve received.
customer
Dec 31,2024I signed up with Ecom in December of 2023. Almost exactly 1 year ago. I'll be honest, the start was rough but we eventually had my Amazon account with inventory and selling consistently. About 5 months ago Ecom recommended a switch to Walmart due to the many complications with Amazon. It's been night and day. Everything we have done with my Walmart store has gone Extremely fast and smooth and I've sold more in 60 days on Walmart than i did in 6 months on Amazon. If you're reading this and considering jumping in I would tell you there's no better time than right now. The relationship Ecom has with Walmart right now is going great. Ask me 6 months ago and id tell you try something different just because of some of the barriers with Amazon. Ecom has been very transparent and open with all the ups and downs throughout the past year and is continuously improving everything for us. After the past few months selling on Walmart I'm extremely optimistic for 2025.
Diesha Cooper
Dec 28,2024I had a great experience during due diligence but after interviewing their team and creating my own financial projections I determined that while they allow you to buy only $25k in inventory up front the model only makes financial sense if you have $100k or more to spend in inventory and up to $500k of capital to invest in the first year. I can’t give five stars since I was encouraged to pursue the opportunity without access to the amount of capital that their ideal client should have. Feedback for the company - be upfront about what it takes to be successful in this model and don’t sell a store for $75k to someone with less than $100k additional for inventory. I chose not to purse this partnership. Hopefully this review will be helpful to others looking into this opportunity.
Michael
Dec 25,2024The is a complete scam! Do not invest in this company. You will lose your money. They took my original investment of $60k never responded. They are constantly changing how they communicate so that you can't talk to anyone. I have reached out countless times to just get my investment back and separate from this company.
Dr. Joe P
Dec 03,2024This past Summer I decided to look into investing in a side business I could operate while still maintaining my full time job in the healthcare field so I'd have it as an additional source of income during retirement. During my research I came across a company called Ecom Authority, which helps investors set-up & operate their own on-line Amazon and/or Wal-Mart store. I was so excited about their business model that I personally took time off work to visit their facility at their warehouse located outside of Miami, FL.. After subsequent emails, text messages, phone & Zoom calls with their agent Nicholas I decided their Silver Program (70/30 profit) would be the best fit for my on-line ECom store. Throughout initial sales pitch and subsequent communications, Nicholas said he would provide me a $5K discount from the initial $60K start-up fee, which equates to an 5% discount, which he assured me throughout our on-going phone call conversations, as a sign of goodwill, which I thought was a very nice gesture. Then a week before my final payment was finalized the same agent told me he could now only give me a $3k discount, however I still agreed to move forward to finalize our deal. When the day came for my bank to wire the full and final payment he told me he wasn't able to honor the discount because his supervisor changed his mind. When I asked for the specific reason his response was because he thought I was going to wire the money a day earlier, on Sunday instead of Monday, which also happened to also be a Holiday weekend. It was a that point I came to the realization that if this agent was willing to use such unethical (bait and switch) business tactics on a committed future business partner it was a clear warning sign that I should not move forward since trust is such a pivotal element in any successful relationship, business or personal. Afterwards, I did more research and located dozens of reviews by other individuals who had become a victim with similar situations, whereas some clients even ended up loosing their entire life's retirement savings. My hope is that this feedback will be a Warning for potential investors like myself before getting into business with a disreputable organization. P.S. Regarding ECom Authority's Reply (see below). Dear ECom Authority Associate, "Your response further confirms to the Trustpilot's viewers of my terrible experience in dealing with your company. What you failed to mention in your response (below) is that we spoke weekly to share my LLC filing status, my bank business account updates, along my bank's estimated time-line it would take before my deposited check for $60k may be available in my account to initiate a wire transfer. When we spoke on the phone a couple of days before Thanksgiving I communicated I would check with my bank in a few days to make sure the check had cleared and if so the $57k would be wired on Friday with no issues. Your response to me was "Since it's a holiday week as long as we receive it by Monday we're fine". In addition, during our ongoing conversations you never once mentioned that my discount was in jeopardy of being revoked which you even reconfirmed with me by phone earlier in the week. The $3k discount you withdrew at the last second had nothing to do with my inability to cover the entire $60k, what it represented is a symbol of goodwill between 2 partners going into business together. Therefore, when you revoked the $3k you broke that trust which is a vital element in any viable relationship. However, I can honestly say there was some valuable lessons learned from my personal, albeit dreadful, experience with ECom Authority which is the following; Lessons Learned : 1) Before moving forward in forming a business partnership with ECom Authority or any company that requests a large upfront ($) capital investment be sure to do your due diligence by having a business attorney thoroughly examine your contract to ensure your financial interests are equally protected along with contacting the Better Business Bureau (BBB) to see if there has been any complaints, which can often be a red flag. 2) 'Never' let a company you are going into business with make you feel rushed into hastily signing a deal, such as verbally offering a 'limited time only' deal or 'discount with a short expiration date' included in the terms of the agreement, this is a sneaky sales tactic often used by unethical companies to force potential customers into making an impulsive and rash decision, which is what ECom Authority tried to using on me. 3) Lastly, don't always trust the favorable testimonials posted on a company's website offering claims of financial security and success. These are typically fabricated hand-picked (positive) reviews to make their product or service seem better than it is.
SH
Nov 16,2024The Ecom team is all about meeting the clients needs and continuous improvement. During the past year I have been impressed how they are forthcoming with issues, and put in processes to fix the issue permanently. I have had the pleasure of talking to the Persio, the Support manager, and by far one of the best customer service experiences I have experienced.
JEL Investments LLC JEL LLC
Oct 15,2024My decision to use Ecom Authority as a partner in building my e-commerce business is making me look like a genius. They were able to get more store running, generating income, in a matter of weeks.
Paul Wroniuk
Oct 15,2024The Process was Easy and Informative. I recommend that All sellers connect with Walmart seller to improve there Market sales.
Bryan Dolan
Oct 15,2024Where do I start…The Ups and Downs of e-commerce! After an exhaustive search of Operational partners for my e-commerce business, I settled on Ecom Authority, arguably the largest vendor in this industry. Am I glad I did! My original goal was to sell on Amazon, and after stocking my store with an initial product for the 90 day break in period, Amazon decided to deactivate my store without any rationale. Working with Ecom and their experience helped me navigate the Amazon bots, but, after 4 months of submitting all the proper docs 15 times Ecom offered a pivot to WalMart. Chatting with Dan via the Ecom portal (late at night, I will add), he sent me the paperwork and process and within 48 hours I had an operational WalMart store ready for inventory. Ecom even offered to buyback my Amazon inventory and move the funds to my WalMart store. Within 30 days I was stocked and actively selling on WalMart making $$!!! The Ecom experience with WalMart has been nothing short of spectacular, and is exactly what I expected from Amazon. Ecom was by my side and adjusted their model to fit the needs of their customer, ME. And I couldn’t be more excited for what the future holds working with Ecom. We sold over $12k of inventory in the first two weeks of being live on WalMart thanks to Ecom…we are still deactivated by Amazon by the way! Great customer service Dan. Appreciate your efforts!!
Stephen Quinlan - Swift Supply
Oct 15,2024It was a tough start having to deal with endless verification issues from Amazon, no fault of Ecom's. Through this however, Ecom has gone above and beyond to resolve these issues and be completely transparent throughout the entire process. Knowing the long road ahead dealing with Amazon, Ecom was able to forge a relationship with Walmart and give us an opportunity to become sellers on Walmart's platform. Opening a store with Ecom and Walmart has been incredible. For a guy with no experience in this field, I couldn't imagine being in a better position at this point. Thank You Ecom!
Trent Braden
Oct 15,2024Ecom Authority is awesome to work with and greatly appreciate the partnership! Look forward to referring them to many people.
Lance Morgan
Oct 15,2024Very pleased with my partnership with Ecom Authority. I started with Amazon, which was a total nightmare. No support, no dept can give you info to help you with all the roadblocks that Amazon puts in the way of small businesses. I’m so thankful for Ecom’s partnership with Walmart. The experience is completely different from my Amazon experience. Walmart operates at such a high level, and my business is growing because of Ecom & Walmart’s proactive partnership that focuses on moving businesses forward through common sense, proactive approaches. Thank you!
Scott Lehr
Sep 06,2024I have been working with Ecom Authority for a while now, and although we faced some significant challenges, I am happy to report that my Amazon account has been reactivated and we are back in business. The road was not easy, but it’s important to note that none of these issues were the fault of Ecom Authority—this was entirely on Amazon’s side. At one point, my Amazon store was deactivated, and I was facing charges from Amazon even while the store was offline. Despite the challenges, Dan and his team at Ecom Authority remained supportive and proactive. I was sending appeals every two days, and once the case finally reached a human at Amazon, the process moved quickly. Within two weeks, my store was back up and running. Dan and his team provided all the necessary documentation, such as supply chain invoices and shipping documents, proving the authenticity of my inventory. They worked tirelessly to ensure that all requirements were met, despite Amazon’s slow and often confusing processes. Additionally, Ecom Authority has helped me set up a Walmart store, so now I have two active e-commerce stores. Their team has been highly professional, transparent, and helpful throughout this entire journey. They always responded to my concerns and kept me updated, even when it seemed like nothing was moving forward. If you’re looking for a company that will stand by you and go the extra mile to resolve any issues, Ecom Authority is the team for you. I am grateful for their hard work and dedication, and I’m excited to continue growing my business with their support. Thanks to Dan and the Ecom Authority team for not giving up and helping me get my store back online. This was a tough battle with Amazon, but with persistence and expertise, we finally got the results.
Nik M
Jul 25,2024Excellent group to work with. I have started multiple stores and you end up interacting with many Ecom team members. All of them have been professional, knowledgable, and encouraging. They have done an excellent job streamlining the process to get things up and running, and also to keep things running smoothly. Strongly recommended.
COLIN JACK
Jul 03,2024Absolutely thrilled with the results from Ecomm Authority! Dan Cohen and his expert management team has transformed my Amazon store, boosting my daily sales to $3000. Their team's attention to detail, innovative strategies, and dedication to my business growth are unparalleled. From inventory management to marketing, they handle everything with precision and professionalism. Communication is always clear and timely, making the entire process seamless and stress-free. Highly recommend Ecom Authority to anyone looking to take their Amazon business to the next level!
KCN
Jun 26,2024Count me a believer of ECOM Authority! I have been working with this company since September 2023. Lets be clear this is not a get rich quick scheme - its a legitimate company who strives to improve and grow with the ever-changing E-commerce industry. They have continually worked with me to address all my concerns and challenges and have proved to be a company that I can entrust my investment with. I have been impressed with how ECOM Authority has consistently worked to improve its infrastructure as well as their communication to their clients. Their customer service improved dramatically when they hired some key contributors - I was able to have strategy meetings to discuss the health of my store and come up with a plan to scale it. I would highly recommend ECOM Authority to other investors.
John Ludwikoski
Jun 26,2024Pleasure dealing with folks who shoot it straight. Store is starting to take off. Hope to be partners for a long long time. Having this on the side makes retirement seem sooner.
Brian Taveras
May 22,2024Ecom Authority is very transparent, if they say they going to do something, they come thru on there word! Always keeps us informed and up to date with was going on. My account was deactivated due to Amazon verification, they help me along the way and thanks to their help I was able to get my account back!
Jon
Feb 17,2025It’s a complete scam. I have a contract with them for Amazon. They took the upfront money, processed a single inventory order (which resulted in a loss), and then informed me they would no longer work with Amazon. It’s a clear breach of contract, but they refuse to respond. FAFO.