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Established in 2021, Equestrian Rose Ltd aims to bring fresh and exciting products to the market at unbeatable prices. From your novice ride to your competition horses, we have got everything you need to suit your discipline. We have a huge range of products, from your bridles to your rugs, and that's just the horses! We also have so much for the happy hackers or competitive riders of the world such as jodphurs and chaps.
We aim to do what we can to ensure we bring the best products to you and your horse and have a 100% money back guarantee. Your happiness is important to us and we aim to deliver world class service.
Reviews 45
Alex Aungier
Oct 18,2024Absolutely shocking Ordered a rug a week ago. Still not dispatched. Daily attempts to contact the company via shop and Watsapp and phone. Laura is Ignoring all requests for a refund and goods still not dispatched. Shocking customer service, would avoid at all costs. I have now contacted my bank to get a refund. Edit (24th Nov): Despite order cancelled, STILL no refund processed and website now shut!
Jack
Oct 15,2024The company took payment for an item that they did not have in stock. I have still not received the refund and the "Managing Director" is now ignoring messages and emails. It has now been referred to Paypal and the issue has been escalated as the company has not responded to Paypal either.
Alison Meadowcroft
Oct 15,2024Great customer service
Emma Saunders
Oct 03,2024Helpful and kept me up to date with both orders placed, would definitely recommend. Thank you
Heath’s
Aug 04,2024Brilliant service, product arrived in time perfectly wrapped
Olivia Watson
May 23,2024Absolutely fabulous quality products and the website is gorgeous I will definitely be purchasing again! Couldn’t recommend this brand enough for my fellow horse enthusiasts keep up the brilliant work 👏🏼
Shannon Smith
May 20,2024Slow dispatch, paid for 3-5 working days delivery, now on day 10 and my order still hasn’t arrived! Still saying DPD is waiting for my order! Messaged and emailed and have no reply.
Lorraine
Feb 05,2024Delivery took a bit longer than it should have which you offered a refund of postage but where the refund went I don't know?apart from that all good thanks
Elaine
Feb 05,2024Informed order had arrived. It was no longer in stock. Still waiting for updated order to be delivered and no way of tracking. However, the customer service advicer that made contact via email was helpful
S Collis
Jan 28,2024Brilliant company. Customer service is excellent. Very helpful, quick comms and delivery.
Tracey Laird
Jan 24,2024Excellent service arrived in good time delighted with purchases
Keith Kitchener
Jan 24,2024Great price I paid for excellent quality rug,quick reply to emails
AJC...
Jan 22,2024Fantastic Service, good communication,Fantastic products. Bought as a 🎁 gift.. over the moon. Definitely shop here Again
xxxxxxxx
Jan 17,2024Amazing small business and great communication from the seller. Thank you so much!! xxx
Max Derbyshire
Jan 16,2024Quick delivery and product amazing. Customer service was brilliant, will definitely order again!
Brian Butterworth
Jan 16,2024Great value fast delivery
Danielle Hope
Jan 16,2024Amazing small business & great to deal with and have amazing communication. Thank you!
Trevor hogg
Dec 03,2023Great seller thsnks
kate haley
Dec 02,2023Excellent products & Excellent friendly service I look forward to shopping with Equestrian Rose again
North East Business Centre, SR5 2TA, Sunderland, GB
http://equestrianroseltd.co.uk
Jane
Oct 18,2024Great service & prices