What an Outstanding team! Equivo recovered the debt I was owed in full, with zero hassle and really quickly too. I still can’t believe it. I would definitely use them again.
Professionally human or humanly professional For regular people with a rental property that runs into trouble with tenants, the people of Equivo- London are efficient, effective and understanding. This makes a trustworthy company, it is a rare and precious thing.
My neice used Equivo for a money judgment- they were patient and helpful and Alison handled our case and kept us updated on progress when there was any attendance. Would highly recommend Equivo.
Equivo collected a debt for us where another debt collection company failed to do so. I only wish we had used Equivo in the first place, this would have saved us over a year of wasted time with another debt collection company. Equivo managed to collect our debt in under 1 month. Well done we are so impressed with Equivo!
Emily Mumford is fantastic, very helpful and knowledgeable. Thank you Emily
Alison and team at Equivo were brilliant from start to finish. They managed to recover all the outstanding fund extremely efficiently, i cant recommend them enough 5 star service.
Very unhelpful, rude and non sympathetic.
Amazing professional, extremely helpful, friendly staff. Guide you every step of the way with the Writ process. I contacted them numerous times and they never lost their patience with me. I would absolutely recommend this company, it was a pleasure doing business with them. My special thanks to Alison.
Apparently Argos have sold a £100 final payment (not overdue) to this company, which we knew nothing of. Today had a debt collector banging my door, no one was in so called equivo who said no details on file for my address or my name/previous owners. Found a card from said collector on doorstep with ref number and conveniently when called they found a record. Asked why they sent a debt collector to my home when we knew nothing of this ‘debt’ being sold - ‘WE WERE IN THE AREA!!!’ So we dropped a card in - not before you were knocking my door though so you weren’t just dropping a card!
The only reason to work at Equivo is because you have no other options available to you. There is a toxic culture at the Equivo Bracknell office. The manager was disorganised and chaotic and there were very little structure or process. Staff were expected to work long days and lunch breaks were frowned upon. Favouritism was rife in the company, and people were promoted at the whims of the senior team. Staff were treated very poorly, and salary and benefits were abysmal. Avoid this company at all costs.
Absolutely faboulous company would highly reccomend especially the bailiffs, who had my best interests at all times, and made the transition easy for me with a very difficult tenant
Abysmal company that doesn't listen to you or do anything to help. Do not return your calls. Absolute shambles
Very helpful and a massive thank you
The Equivo team worked with me for a period of around 18 months in an extremely challenging debt collection case and the professionalism, tenacity and responsiveness was first class. I can highly recommend this company with a special mention to Alison, Aaron and Aron, who were outstanding throughout the process.
Equivo provided the best service I have received from any company in memory. They went above and beyond to action things quickly and they kept me in the loop. They were proactive and responsive to any contact I made with them. They extracted all the money owed to me by the debtor. I look forward to using Equivo again.
Very good service. Prompt in response, always available to answer any queries
Good communication, full transparency, and efficient service all round.
Need to evict my non-paying tenant with a county court order. Researched completely online and came across Equivo, which has very professional service and reasonable rate (eg no service charge on transfer to HC). Eviction was done expediently without hassle. They collect payment at the end of the process unlike the other HCEO I spoke to who requests upfront (no big deal really but makes you feel trusted).
Had to use a High Court Enforcement Agent as I had an order against a high street retailer that they were refusing to pay. Amber helped me from start to finish (as the claim was complicated as it was a county court judgement that had to be transferred to the high court due to the value of the claim) I was able to contact Amber directly and get/give updates on my claim simply. I am pleased to say that the retailer paid in full after Equivos involvement
Bob Peters
May 31,2024As a business we were owed almost £20k. We obtained judgement in default and they still refused to pay. Out of desperation I called 4 High Court Enforcement companies. Mr Chapfield called me back immediately unlike the other 3 and managed to get the judgement transferred within 3 weeks. They said they would dispute the debt but 6 weeks later the whole amount was in our bank account. Equivo/ Mr Chapfield literally saved our business. No hesitation in recommending them if you are owed money Thank you.