Support every step of the way by phone or email.
I think the process was relatively easy to complete our expat wills. Customer service was great, we received very prompt advice on our wills when we requested it. I will only be able to tell you if the wills work after I am dead and then I don't suppose I will care! Our minds are now at rest, we can concentrate on living for a lot longer now!
It was a very straightforward process to produce our new wills, with all of the questions laid out very clearly. It is also worth pointing out that our UK solicitor was asking for £710 to produce codicils to our original wills, for my wife and I as opposed to our new ones at c£62!
Easy instructions to follow.
I was tired and with a new very fast computer and made spelling mistakes. Talia fixed all for me with great patience
Your website is so easy to use and any information easy to find
The website touts services for expats, but only after paying for those services did I find that the Power of Attorney and the Health Directive were not for expats but people with residency or an address in the US. UPDATE - after posting this review, ELW responded here, and then we had an email exchange. They acknowledged that there were some things that could be better explained to customers/users, and did make some changes to their website interface. Hence, I have adjusted my rating as they did listen and respond to feedback.
Easy to do an Expat will. Mine was very simple so the standard wording seemed very verbose but it does the trick.
Quick and easy
Easy to use.
Sending out the "gentle reminders" to renew was what I needed to get into gear and update our wills.
It was stunningly simplistic and very easy to follow Thank you
Easy and great value to create a will with ExpatLegalWills. Quick replies to questions.
I just want to say thank you. Your site has many documents to share and to help out us regular Joes. Prices are very good and the documents are very professional.
It was easy to faclitate and complete a document that I was not sure how to do
Despite paying I can’t access the web site- took my money but can’t use- phoned for help and the recording says too busy they will call me back- sad response but no problem taking my money
Generally easy process to make a will online AND MOST IMPORTANTLY quick and helpful response received to my only query. I strongly recommend this way of making a will. Of course, I shall never know how smoothly it actually worked in the end (my end!)
This will is not good for the UK. I tried to go back on website to get refunded and there’s no directions of how to do it
Simple to use and understand. I had a few questions and the team at Expat was very quick to respond.
Great service and value. Provided refund same day when I made a mistake
Robert Wright
Feb 15,2025Easy to use. Able to do our U.S. and Canada assets with one tool.