Federal Direct Tax Services

4.5 (194 Reviews)

To leave a review you need to be logged in

At Federal Direct Tax Services we are committed to ensuring you receive the best service and support you need when starting your own tax preparation business. We have been providing income tax preparation services and income tax training for the past 17 years. We feel that our tax business partnership packages represent one of the finest and most profitable opportunities in the income tax preparation industry, and we look forward to supporting your office.

All of our tax partnership packages include professional tax software, whole-office training, unlimited tax support, unlimited tech support and all the bank offerings that the industry has come to know so you can be sure that you're able to compete with large corporate chains on an even footing. Whether you've just gotten out of a bad franchise break-up or you're starting from scratch, Federal Direct is here to help you establish and grow your business.

Meet the Team

Tax Business Packages

Request a Demo

Continuing Education

A+ BBB Rating

Reviews 194

4.5

Out of 5.0

Expat Tax LLC

Sep 26,2023

Excellent operation and support with great staff. Readily recommend Federal Direct to others

Ramiro Rodriguez, EA

Sep 26,2023

FDT is always prepared to professionally and correct all answers. What ever my question is. I feel completely satisfied that the answer is correct and within the IRS process

Savleen C Malhotra

Sep 26,2023

When we started the best thing we liked was your support. Last couple years since people started working from home. Some of your employees hesitate to jump over the computer to help. We need to get better.

Tom Monahan

Sep 26,2023

From day one I’ve felt respected and appreciated as a fellow associate. The company’s support system is fantastic from the top down. Professionalism and understanding is abundant throughout.

Stephanie Lyttle

Sep 26,2023

YOUR SERVICE AS ALWAYS BEEN AWESOME AND GREAT . AND THE TRAINING MODULES ARE EXCELLENT.

Cintia Casas

Aug 03,2023

Excellent Service !!

Alexandria Nneamaka Ofuani

Oct 07,2022

Federal direct tax services have great employees, and the employees are very helpful, knowledgeable during the webinar training every topic is detailed.

William Trownsell

Mar 24,2022

Very helpful a the time

Maria Trejo

Feb 22,2022

The Best Tax Services

Lashellie Eckles

Jan 14,2022

Leah and Richard was a big help with my startup, doing the process the response time was great I did not wait days just to hear from them it was seconds

Sam Awwad

May 18,2021

I've been with federal Direct over 5 years. They are great people and great customer service. The staff is very knowledgeable and very professional. Looking forward for another successful tax season.

Marcus

Feb 26,2021

Federal direct is a top-notch tax firm that has assisted many small businesses in expanding their tax operations. They are an industry MODEL and I appreciate them so much.

Michael

Feb 24,2021

Very professional, caring staff that wants to get things done right the first time. Love working with FDTS.

LaDonja

Feb 18,2021

I love Federal Direct Tax Services. They are always available when and if you need them. I love that I can take the conference classes that keeps you up to date on the tax season and the credits are applied to your PTIN. They are the best. I’m a forever client.

Annette

Jan 29,2021

Federal Direct Company is one of the best companies to partner with. I’m new to the tax preparation business and they have made this venture easy. Their customer service is excellent in all departments that I have called on for support. I would definitely recommend them. Annette Jackson 478 Tax Preparation Services

Kay Worthi

Dec 29,2020

Originally, I was not going to write a review because I was just glad to be done with the CTEC 60 hour course. However, I continued to have issues even after passing the course. The first issue I had was that there was always some grammatical error on their pop up questions in their training video that prevented me or anyone else from understanding the question being asked. The second issue I had was when there was a glitch that prevented me from getting through a video. You are required to answer questions in order to get through the video learning. However, one course would not let you answer a question. So I was just stuck. I reached out to support and they were able to fix the next day, but it still delayed me in taking the exam. The third issue I had was that they do provide searchable documents. The CTEC is an open book exam. You are only given PPT slides. I ended up having to Google because their documents were not useful. The main issue I had with Federal Direct is that they don't submit your scores when they say they will. Other providers provide next day or instant submission. Federal Direct held on to my results for over a week. When I called I was told it would be submitted the 24th. When I emailed they said they had 10 days. I asked for a refund and they took their time responding to the email. They told me they were waiting on the last 6 digits of my SSN. But I never received any communication asking to provide that information and their website only requests PTIN not SSN. I ended up missing my deadline for getting my CTEC certification. I would not use again.

Dolores Matias

Dec 11,2020

Very helpful and perfassonal staffs.

Ron Friend

Nov 03,2020

you are ready for everything and I dont think their is a question by you guys. You all worry hard about everything

Sara

Oct 13,2020

Josiah went through the many different aspects and features of the tax program. Very thorough and friendly. Made the experience educational and entertaining at the same time.