Ordered test (for £31 is crazy but I needed it fast). Three weeks later I haven't even got a dispatch email. And of course this will mean I've got to waste my time chasing them to get my money back.
When I logged into my appointment No one was there. No one responded to my email
I emailed Fettle weeks ago requesting psychiatric help. Though I put a lot of thought into the email, they never even bothered to email me back. Really disgusting way to treat someone with mental health issues and very unprofessional.
Talking to Liam has given me the confidence to take my power back and be in control of my situation. Thank you
Brendan is brilliant. I would high recommend
My experience of Fettle has been very positive and I am currently 2 sessions in. I am beyond happy that I have the support of Marie who is excellent and definitely the correct therapist for me. Accessibility is important as I am unable to travel to obtain vital therapy and I have found this seamless and I am very grateful to have this service.
I'm delighted that I chose Fettle for help. It was made so easy to select a therapist. The therapist was professional, courteous and so helpful.
It was very easy to find a therapist who I felt might be helpful regarding my particular issues.Fettle gives a concise yet comprehensive account about each therapist. I’m delighted with my choice and feel that my therapist will be a kind , compassionate and very skilled guide through my healing journey!
I was able to find exactly the right therapist for me through Fettle. I look forward to our zoom sessions and always come away from them feeling understood, heard, supported and empowered. The flexibility to do zoom calls makes it so easy to keep appointments, and it’s very comfortable to be able to do calls from home. I am delighted I found my therapist here - a perfect fit!
Have been talking with Doreen for a few months now and I can honestly say she has been excellent to work with. I couldn't have asked for more help than she provided and she was always available for as long as needed.
I have emailed multiple times about less than satisfactory service while using fettle plus & received no response. They’ve now set up a direct debit to obtain funds for a faulty product. I will be raising this issue the Ccpc and other relevant bodies. Absolutely disgraceful. Edit: After posting on their social media I was finally granted a response for the first time. I sent screenshots of my unanswered emails. While I received an apology there was no real acknowledgment of the issues I was having with using fettle plus. The advertised features such as being able to see scheduled appointments and view the act webinar were non functional for me & were not resolved. There is no cancellation button under your fettle plus profile the only way to cancel is from an email you may not even receive! Be wary when using fettle plus services as there customer service is not well monitored.
Fast delivery for medication, cheap prices and good customer service. Had no problems at all.
Not a serious company. Very bad experience. Wouldn’t recommend it.
Have just finished my final session with Denis and all I can say is that he is a credit to his profession and to Fettle. I was a huge sceptic to counselling and didn't believe that people needed it. I couldn't have been more wrong! When I came across Fettle I was immediately intrigued by the idea of online counselling and after Watching Denis' video decided to book a session with him. At the end of that first hour, Denis had pinpointed accurately what was going on in my mind and, after a couple of weeks, helped turn my life around. I am happier, not stressed and have shifted my mindset with the aid of a great counsellor. Thank you!
We had the unfortunate experience of a session with therapist Margaret Weymes. A cold, judgemental, dismissive lady and extremely unprofessional. These are all things a therapist should not be. When couples are reaching out for support this is not a service I can recommend. We were both impacted negatively by this experience. Better therapists elsewhere.
Great service highly recommend. Ireland really needed a quality therapy company like fettle.
Great service, recommended.
Great service that is easy to navigate. Very easy to get in touch with the team and book appointments. Would recommend this service
A very efficient effective services, highly skilled therapists, easy to see what company's will be headlining the mental health industry in the future to come, I am very choosie with my therapists, a perticualar very genuine Irish ladie was absolutely brilliant, brighten up my bad week and happy to cruise into this weekend, so sorry I can't remember your name, but again thank you so much for our last session, see you next session.. 🎊🎉😎
Shiv
Jul 24,2024We had a couples therapy session with Isobel and it was a really positive experience for both of us. We felt heard and she gave us some really good suggestions and recommendations around communication. Would 100% recommend Isobel. We booked on Monday and had our session online Wednesday. We feel it has really helped us and our relationship already and we are feeling very positive about the future.