First Class Watches are fully brand authorised retailers of over 100 designer watch brands. We offer free first class delivery and a 30 day refund policy (extended during Christmas season) and you can make us an offer on most of our products. We take customer service very seriously so if there is anything we can do please don't hesitate to contact us!
We have thousands of watches in stock for next day delivery from Maurice Lacroix, Raymond Weil, Junghans, Seiko, Citizen, Hugo Boss, Lacoste, Frederique Constant, Diesel, Casio, Rotary, and Calvin Klein as well as many more!
Easy to order. Prompt delivery and well packaged. Gave confidence when spending £600+ that a physical shop exists. No issues
You provided me with a much wanted red Mondaine watch strap, thank you for that.
As expected.
Can’t fault it. Ordered my watch on Saturday morning and arrived Sunday before 1pm. So can’t fault them.
Used you b4 great service
Great price and communications. I received a number of updates from FCW regarding order progress, which was useful as the item was despatched from abroad and the couriers tracking was useless. Delivered earlier than the date first advised. Only negative, which I don't blame FCW for, is the courier package tracking was pants. It showed a map of the item's location which never updated, and the location updates were lagging behind the actual location. According to the tracking it had not moved from it's original source location, and was simultaneously in a depot elsewhere at the same time as it arrived at my front door!
superb service, quick delivery
Easy to order on line and nice watch. At first when adjusting the date etc took a little time to fathom out how to but instructions on line were a help.
Great price and service delivery was spot on
Best customer service ever, 👌 Thank you Rowland for your customer care My Garmin Epix Pro 2 is the best watch ever and at the best price. Arrived before 1 o clock the day after i ordered it
Competitive price - prompt delivery
Ok ok ok ok ok ok
Fast delivery, nice products. If there is a problem (something very small in my case) you phone them up and they give the most amazing customer service and are cheery doing it too. Really 'old school' customer service where you feel they care and don't just pay lip service to it. Can't rate this company high enough from my experience with them.
From the first initial conversation on the phone and then acceptance of my offer to purchase at a discount. Infact every aspect of this transaction including the fast overnight delivery. 10/10 for everything.
Really fast, not the watch, the service. From order to delivery, less than 24 hours including strap adjustment. My second order from First Class Watches and I’m very impressed.
The very nice watch I bought was really good value, especially with a further 10% off. It was even better as packaging and postage was included in the price and the delivery was quicker than I'd expected.
Next day delivery as promised , good service
First Class Watches are a very professional company, treat their customers extremely well, I would highly recommend them.
The whole process was very easy and the watch was delivered quicker than I expected.
Robson
Oct 08,2024Excellent service from start to finish. My daughter is so happy with her new watch, and i would highly recommend buying from you again.