First Class Watches are fully brand authorised retailers of over 100 designer watch brands. We offer free first class delivery and a 30 day refund policy (extended during Christmas season) and you can make us an offer on most of our products. We take customer service very seriously so if there is anything we can do please don't hesitate to contact us!
We have thousands of watches in stock for next day delivery from Maurice Lacroix, Raymond Weil, Junghans, Seiko, Citizen, Hugo Boss, Lacoste, Frederique Constant, Diesel, Casio, Rotary, and Calvin Klein as well as many more!
Great quality and service.
Ive been promised a discount for my new watch as a gesture of good will because I receive my last watch scratched but no one offered me anything they absolutely lie to me I would not recommend this company to anyone I am absolutely disappointed !!!
Competitive price, fast service & well packed - what's not to like?
Everything was just right I will order again
Super fast delivery and great customer services.
Good selection, good price, excellent comms and service. Thank you.
The items were dispatched quickly and at a good price. Have ordered from them several times over the years and will continue to do so.
Excellent customer service. Quick delivery and the bracelet is absolutely perfect!
Very fast delivery and well packed order. Straight and easy to make order. Definitely will buy in future from here.
Great experience from order to delivery. Great communication.very fast delivery.i thorough recommend first class watches
First class service from First Class Watches! Fast dispatch, great communication, beautiful watch. Bravo!
Very fast delivery. Very good packaging and good prices. Definitely will buy from this company again
Quick processing and timely delivery, but the watch strap/bracelet wasn't adjusted as expected.
Great and prompt service. the site was easy to navigate I found the watch I had been searching for a long time I am a Swatch fan so I expect I will be visiting the web-site regularly
Exceptionally good service, would thoroughly recommend. A beautiful watch delivered exactly on time thank you.
Very speedy dispatch to weekend next day delivery. Second purchase from this seller over 2 years. Quality items at competitive prices. Would recommend. 10/10!
First Class name, first class service. Ordered two watches and returned one without issue. Helpful and prompt replies to my questions, best prices too.
Next day delivery to a post office near me, always difficult getting a delivery travelling around on a narrowboat so this was perfect. Highly recommend.
If it could be awarded, this would be a 4.5 star review, reflecting that the experience was very good but not quite perfect! I had not used this retailer before but, reassured by its very good reviews, I bought a Rado watch advertised at an excellent price. It arrived promptly but unfortunately without full documentation, notably the warranty card (which helps to prove authenticity) and which should be stamped and dated by the retailer at point of sale. I contacted FCW by phone and e-mail and I can confirm that their customer service was quick to answer and attentive. However the document could not be found which resulted in a new one having to be obtained from Rado, a total delay of a month, during which time I did not wear the watch in case it had to be returned. In fairness some of this delay was probably down to Rado and my experience may be isolated. My thanks to Rowland who helped to sort out the issue. None-the-less it is not unreasonable to expect that watch and documentation should be checked to ensure all is correct at the point it is sent out to a customer. In many respects the evidence of a good retailer is in its customer service, the attention given to problems and the persistence in finding solutions (along of course with keen pricing!). From my experience, despite the hiccups, I would be happy to use this retailer again and recommend them to others.
The rubbish brother
Oct 25,2024Found what I wanted. Delivery smooth. Happy with the product.