Customer service is second to none !! 5*****
Sarah was amazing customer agent, sent out next day replacement.
Great Service - Products turned up on time as expected. Very happy with the service - will certainly be returning.
Great pair of trainers, great service
Fantastic customer service
Quick delivery! Always reliable, thanks again.
Great company, they do just as say
Great visuals on the website made decision making very easy. Website easy to use and a great delivery time
The sales assistant was extremely helpful with my Exchange as I ordered the wrong size. Highly recommended
Prompt delivery, no issues product really nice
Super rapid delivery and great prices. Received items within 24hrs.
Delivery was made at exactly the time stated when the order was placed. Price matched to top end high street stores without the hassle of travel
Spot on well done
Paying for a return is one thing … but paying a separate handling fee for returning it is just a joke. Poor. I’ve lost money through returning an item that didn’t fit well and have nothing to show for it.
I wanted to return my first order because the fit wasn't right and the return process was seamless. Once I got my credit and ordered a different product it arrived within 24 hours. It was all a speedy process.
Good products well delivered quickly
The refund of my shoes was seamless. Big thanks to Sarah
A really great website with some great products. I ordered a pair of trainers one day and they literally arrived the very next day, so really quick delivery which was impressive.
Great, I would highly recommend. Customer service is excellent. The item I ordered didn't fit, so I sent it back. The replacement arrived the day after I requested the return. Thank you so much for your help. My son is over the moon with his jacket.
Mark Ray
Oct 30,2024Really rate the customer service at Flatspot. Had an issue with delivery due to the courier (not flatspots fault) and the issue was delt with quickly and professional. Very friendly staff. Will buy again