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Find the best airfare deals, last minute flight, cheap flights, cheap holidays and many more at Flight Trotters UK. Call our agents and book your tickets.
Reviews 876
Jill Darton
Mar 02,2022I found Xavier a very friendly and helpful person. He kept me informed of what was happening and made arrangements in a professional and accurate manner.
June During
Mar 01,2022Because there was travel restrictions i had to put my holiday on hold. It means that the ticket I had bought to go on my holiday was no longer valid. Max, one of the agents in Flight trotters helped me through with using my ticket coupon as part payment for my next trip. He was patient, calm and explained everything very clearly to me, even when I was as stressed as hell! I would recommend flighttrotters any day to handle any of my holiday. Max thanks so much for your help, support and professionalism.
Trevor
Feb 27,2022Max booked my flights and gave an excellent service.
UP
Feb 27,2022I booked 5 tickets with flight trotters. Max Williams in customer service was amazing, very helpful, always answered by queries and helped me. I would definitely recommend to my friends
Elizabeth
Feb 24,2022Sidney was very professional in her communication. She was polite, patient and helpful. She responded to my query to my expectation.
James Gomes
Feb 18,2022Very good timely service provided by Sidney and Jenny.. Thanks to flight trotters. I would recommend to everyone. Many thanks once again.
swaleh seif
Feb 17,2022Kind considerate and helpful in service recommend anyone to try
Jacqueline Buckby
Feb 15,2022Max was so helpful, professional and patient when I was looking to purchase two return flights to San Francisco yesterday. Thank you, I shall certainly recommend your services, and Flight Trotters to my family and friends.
MJ Monkey
Feb 14,2022Last week I used JETCOST search engine to find a flight, selected one through FlightTrotters travel agency, and was not concerned because the difference in price from what the airline offered was not that big (approx. $50 difference). As soon as I completed the reservation, I received an email from FlightTrotters asking me to call them. They requested $200 more money for the fare, I refused and asked them to cancel the reservation, they requested $100 cancellation fee, I refused and told them it was a scam, and eventually they agreed to a full refund. However, the next day they called to tell me they could not cancel the reservation, but if I paid $45 they could cancel the flight. I told them I was done with FlightTrotters, and I hung up. I have advised my credit card company of this scam. As I am reading reviews about these two companies online, and seeing so many similar complaints, I am now wondering if JETCOST is in cahoots with FlightTrotters, and if so, both companies should be avoided at all cost. If JETCOST is a legitimate search engine company, then it should drop FlightTrotters, and any other travel agency that try to scam the public.
Chanay Manners
Feb 06,2022DO NOT USE THIS COMPANY - THEY ARE A COMPLETE SCAM, UNREASONABLE AND UNETHICAL. They will refuse to stand by their own terms and conditions to provide a refund before receiving any flight tickets. After booking with them I did not receive any order confirmation or flight tickets until a whole 24 hours afterward. In the meantime, within 9 hours I had cancelled my booking for a flight 2 weeks in advance due to developing coronovirus symptoms and unforeseen family circumstances which had caused me bad mental health symptoms. In their terms it states that cancellation must be given before receiving any e-tickets which I had done. I cancelled at 9pm in the evening of booking and did not receive any tickets until the following day in an email to which they pretended not to have seen my cancellation. Upon receiving my cancellation they pretended not to see my email and they then wrongly stated that they were 're-sending' the tickets in attempt to abdicate responsibility to provide a refund. This is because in their own terms and conditions it says you must cancel before receiving any email tickets which is what I did. They have been completely unreasonable and repeatedly refused to refund any of my money for flights I am unable to go on despite UK law stating otherwise. I am now having to report them to my credit card agency, financial ombudsman and will be seeking the assistance of a small claims solicitor should I still not be able to retrieve my money. AVOID THIS COMPANY AT ALL COSTS **UPDATE** I have been assured by American airlines who are operating my flights that they are in fact FULLY REFUNDABLE however Flight Trotters are outright REFUSING to contact American Airlines to obtain my refund which is against my contractual rights as their customer. I have also been repeatedly denied the opportunity to speak to a manager at flight trotters regarding this. American Airlines have even left notes on my account against the conduct of Flight trotters and their denial to allow me to access my refund. Flight Ref : FT974978
Bartosz Zurek
Feb 06,2022Cheeky website, two tickets to Mahe cost 1025 pounds so I booked 2 tickets and then I get a message that I need to contact customer service as my booking didn't go through. I did call them and then I've been told that I will have to pay 600 pounds more to buy them. JOKE! After I was complaing that this is to much as same tickets cost 1290 on Emirates website. Then I've been told that the best they could do is around 1400 pounds. Still much more than on emirates website. I'm not the first one experiencing this kind of tricky behaviours with them So don't be surpriced if thats happend to you. I've just bought them tickets on Emirate website for 1290.
Elizabeth Okoe
Feb 06,2022I purchased my return ticket with my visa and several hours later they call to say I have to pay several hundred dollars more for my return flight. This is disgusting and should not be allowed. Thankfully I was able to cancel card, but hugely inconvenient. Beware of this Company
Siobhan
Jan 28,2022The flights donot exist at all. I found a cheap flight and immediately booked it and received an email only to see it hasn’t been confirmed and I ring them up and they tell me the flight isn’t available and offered me a more expensive one. These are scummers and fish people. Imagine I went to the airport to find out last minute I didn’t book a flight. Worst service
Myriam Desrochers-Gagnon
Jan 26,2022Fraudeur, me jamais acheter avec eux ! Ils vendent des faux billets et vous rappelle pour vous dire que le vol n'est plus disponible et vous en vendent un autre, nous garantissant qu'il est échangeable annulable, finalement pas du tout ! Aucune confirmation pour vol et pour remboursement. Me répond pas au courriel. Service pitoyable, du jamais vu !
Wayne Heinis
Jan 24,2022Great service by the operator I was in contact with (Sidney) but using search engines that offer one price and then going to a 3rd party was rather tedious. Having to pay extra for my return flight with baggage and the 18 hour wait in Madrid I will never do again.
Anita Hazel
Mar 02,2022Max Williams has an amazing attitude to me as a customer. He has been excellent and I will keep coming back to Flight Trotters to book my flights. It is always a pleasant experience