Outstanding customer service. Great range. Quick interstate delivery. So many good things about this shop!
These guys and girls are professional. They know their stuff. Prices are realistic. They have sold some of my excess gear and a joy to deal with
Ordered some guitar parts and not only the best price I could find online but also shipped from Melbourne to Sunshine Coast QLD and on my desk in under 24 hours. Couldn't have been any easier.
The guys at Found Sound rock it was a smooth hassle-free transaction with the item as described. Very professional throughout the transaction. I would recommend these guys if you're wanting to buy vintage gear ....it is packed so well. these guys Rock!!
Friendly and quick service. Really appeached that they took on a slightly weird repair for me. after i broke a eurorack module. Would recommend them
Lewis and the team at Found Sound have shipped me items to NZ faster, with much better service and at competitive enough prices to make it worth my while. I'd much rather deal with them than a particular NZ retailer. Absolutely recommend.
The guys at foundsound always provide amazing service.
Communicative, competitively priced, professionally packaged goods with prompt postage. Top stuff all around. Many thanks to Lewis and Dan, particularly.
Really honest crew. Lewis was very helpful. You know that feeling when you get a good vibe about someone or something,,,, That's these guys. My amp arrived exactly how they described, super fast and packaged with care all the way from the other side of the country.
My recent purchase of a new telecaster from Found Sound was a great experience. I was able to laybuy, which was great for my peace of mind, and the whole process was great. When the guitar arrived it was in great condition and set up well. I highly recommend Found Sound.
Friendly staff and great service. Reply promptly to emails and queries and are honest. Would not hesitate to buy from them again.
Bought a new '64 Princeton Reverb on back order from Lewis at FoundSound recently. Lewis was great to talk to and arrange it all and it came much earlier than expected in perfect condition. Will be buying from FoundSound in the future. Thanks again! Sam
I recently bought a Fender Stratocaster form Found Sound and it was the best guitar buying experience I've had in over thirty years of playing. The staff were friendly and helpful, answering every question, even going to the trouble of removing the plastic film from the pickguard when I asked. The setup is beautiful and I couldn't be happier with the guitar. I'll definitely be buying from them again in the future.
Found Sound are lovely to deal with. They respond quickly to questions, give straight and honest information, ship promptly, and are just awesome in general about getting amazing instruments to customers. I'll happily go back to Found Sound for synths and electronic instruments.
I have recently placed a few orders with Found Sound and every time the level of service and communication has been outstanding. Can't highly recommend Lewis and his team enough. If you require assistance with anything, they are more than willing to assist plus very responsive to messages. 5-star service and my new favorite music store. Keep up the amazing work.
These guys have some of the best gear (new and vintage) come through their shop. I just purchased a used limited edition Fender Princeton Reverb with a 12" speaker from these guys. The amp shipped quickly and safely. Their staff is also super helpful and accommodating. Can't recommend these guys enough!
Super helpful staff. The go out of there way to help with any issue. Great prices, too!
Ordered a Fender duo sonic, through the reverb platform. Found Sound,provided excellent communication and followed my delivery instructions perfectly. Well done.
Excellent advice and top notch service! The guys (and gals) at Found Sound are super attentive to their customers, friendly and delivery is snappy too. A real pleasure to deal with, plus their pricing is very competitive to boot.
Iain
Jun 02,2023Great service and prices and a very happy customer across the ditch here in Auckland. Got a great deal on some Elektron gear and had it delivered safe and sound next day. Much better range and pricing compared to any local stores here.