Quick delivery and everything worked perfectly
The product was out of stock for 4 months but my $450 was taken straight away.
Ordered it Saturday and received it Tuesday packed very securely. More beautiful than expected, extremely happy! Pity I can't post a pic, Prima Ballerina looks exquisite wistfully sitting on my fountain
Hi we ordered 3 water features and when we opened up 1 it doesn't work but we threw the box away not knowing it wasn't going to work but the other 2 work
Expedient shipping and delivery from ordering. Our Fire Place is more than we expected.
I received 47 updates on the progress of the parcel as it was moved from Morocco to Leipzig to Singapore to Sydney. A quarter of those would have been more than adequate. It was very difficult to assemble. It took 3 people to hold the legs apart and steady while the table could be lowered onto them. Then they spring apart when weight is released. It is higher than an ordinary table. The children bump their chins on it. It looks good but I dare not move it lest it fall apart and we have to go again through those awful asembly procedures.
My statue arrived damaged
Fast Delivery
Prompt, exactly what I wanted, great price
The experience was very quick was informed during postage from the time I ordered the product and received wS 2 days also the product I received was exactly as per description was very very happy with my statue
Fantastic item and fast delivery even through the Christmas period… it has made our garden look beautiful… thank you very much 👍🏻
Very quick delivery. Very well packaged. Love the products
Perfect, exactly as described. Very happy
Ordered ornament early December for wife's Birthday on 27/12 so package not opened until then. Opened to discover item was damaged in transit so sent an email with photos of broken ornament to Fountain Store. Got an immediate response from Danny at "Fountain Store" who said a replacement would be sent following week when back at work. Replacement arrived today as promised. Great "no fuss" service from this company. Highly recommend.
Prompt service
Beautiful pot. Thank you
Great customer service.
The product was as good as I had hoped. It’s well made, and was easy to set up. Very happy.
The Fountain store made it easy to order online and when I rang they confirmed that the fountain we wanted was in stock. Delivery to us in regional Western Australia was prompt and on time. The pump hose kept slipping off but after using a cable tie I have had no further problems. Keith
Mary Slade
Jan 21,2024Daniel provided excellent customer service before and after purchase. The carrier was rough in delivery - Daniel went out of his way to find out the best way to attend to minor damage.