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Frames Direct

Hosted by David Simmons

4.5 (857 Reviews)

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Exceptional Quality Prescription Eyeglasses Frames Direct was founded in 1996 by doctors who pioneered the online eyewear industry as the first to offer prescription glasses. Our founders made a pledge to sell only the lenses they would wear themselves, so you can expect the highest quality prescription lenses in the eyewear you buy from us. Each Rx lens undergoes a rigorous six-step quality assurance process and verification using innovative digital lens technology, resulting in total accuracy and lenses free of scratching, distortion, and defects—guaranteed. And we add a scratch-resistant coating to every prescription lens at no charge.

FramesDirect Offers the Widest Selection of Authentic Brand-Name Eyewear Explore Frames Direct to find an impressive variety of genuine designer eyeglasses, sunglasses, prescription sunglasses, and goggles for men, women, and kids. We offer a wide array of throwback, contemporary, and current frame styles from favorite brands and the newest designer labels. Our inventory includes over 100,000 products and 500 authentic designer brands, from Ray-Ban, Burberry, and Persol, to Versace, Dolce & Gabbana, and many others. We offer a multitude of options in performance and task-specific eyeglasses and sunglasses from Oakley, Costa, Maui Jim, Wiley X, and more. You’ll also find contact lenses from the brands you trust, including Bausch + Lomb, Ciba Vision, CooperVision, and Vistakon—browse disposable contact lenses in single-vision options to correct near- or farsightedness, toric contacts to correct astigmatism, bifocal, or multifocal contact lenses.

Superior Customer Service Excellent customer service is the cornerstone of Frames Direct. Our staff of highly trained and friendly opticians—most with more than 20 years of experience—is available to assist you by phone, online chat, or email. They’ll help you enter your prescription information correctly, determine your correct frame size, recommend the best lens material for your eyeglasses or prescription sunglasses, and they’ll gladly point you to the best frame options for your face shape and lifestyle. We want you to feel confident the eyewear you order from us is exactly what you need.

We offer fair prices, with savings of as much as $150 or more on prescription eyewear and many designer sunglass lines. Our prescription lenses cost about half the price you would pay at most retail optical chains. And if you find sunglasses or eyeglasses frames—in the same color and style number—on another website for less, we’ll match that price.

Reviews 857

4.5

Out of 5.0

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Mury Sutherlin
Feb 26,2024

The price was good, the site and process was easy, I had the peace of mind of a return policy, and I’m happy with the product.

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Prudvi
Feb 26,2024

Great shopping expereince

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Dcarr
Feb 25,2024

love my glasses

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Ray Coffey
Feb 24,2024

Received my new warranty lenses and they are great. The first pair had a flaw and everything was still blurry. The folks at Framesdirect reached out to me and made things right! They quickly made a new pair and sent them to me! They are a responsible and caring company! Thank you for everything!

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D S
Feb 23,2024

Good company will keep returning.

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Shawn Boulger
Feb 23,2024

Easy to work with. Order arrived as expected.

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Collin
Feb 23,2024

Great experience. Made much faster than I expected my glasses to be made. Came flawless and without any errors. My exact prescription with a cleaning cloth and case included for a fair price. Will definitely come back to get glasses again from here!

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ElvisFan
Feb 22,2024

I ordered and received my prescription glasses in record time. The customer service team was awesome. They could actually answer questions unlike other companies. The only negative feedback I have - their status emails regarding my order were incorrect. I won’t ding them for this. I will use their services again!

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Matthew Dixon
Feb 22,2024

Quick order time

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BRYANT JACKSON
Feb 22,2024

Horrible experience!!! Order from this company. They said my product would make it to me within a week. Fast-forward three weeks later have not received my product. Received Email said it’s going to be an another month. No THANK YOU!! Never will i go through this site again 🤬

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DC
Feb 21,2024

Easy to order, great selection, competitive pricing.

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Breeze Washington
Feb 21,2024

Ordered glasses I couldn’t find anywhere else got my order in less than a week.

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Kelly
Feb 21,2024

Love my new shades, they fit perfectly, I received them quick too! Would definitely order again from this store!

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Aaron
Feb 21,2024

Easy shipping, good experience, Great product.

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Kevin Kurth
Feb 20,2024

When I placed my order for Maui Jim sunglasses, I wanted single power and my prescription was for bifocals, they emailed me to confirm I only wanted single power and not what my prescription showed. Thanks for checking! Processing and shipping was fast and my sunglasses are awesome!

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Shari Marsden Cormier
Feb 19,2024

Very nice sunglasses. Great service and received the order quickly. Would not hesitate to order from Frames Direct again.

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Matthew Scamihorn
Feb 18,2024

Frames came on time and the prescription was perfect.

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Derek Human
Feb 17,2024

From placing the order, and even the communication of when my Frame would ship Up to the receivable of the frame. The experience was just simply amazing! I ordered Oakley glasses with prescription lenses and when I first looked through them, it was perfect. Cost of the frame and prescription lenses was half the price I would’ve paid to get them made close to my home

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Michelle Smith
Feb 17,2024

I had a great experience with Frames Direct. I have a small face and they had a great selection of styles and sizes. I will buy from m them again. Michelle

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Debbie
Feb 16,2024

The speed at which the money for my glasses left my bank account was the swiftness and accuracy of little ninjas. Once Frames Direct had my money they changed from Ninjas to plain slow t-u-r-t-l-e-s. My glasses will arrive an estimated 3+ weeks after the order date! My glasses were purchased on Feb 8 (1949079-FD). On Feb 9 several pictures were submitted for the PD measurement. Each time I called to make sure the pictures were usable I was told a different story. Either the girl who does the PD was away from her desk, she was at lunch or the CSR was not sure where the girl could be found (CSR’s are wonderful by the way) I called 4 times between Feb 9 and Feb 10. I never did get a confirmation that any of the pictures were usable. Fast forward to Feb 15, 4:28pm, an email was sent from Frames Direct that said my glasses would be ready for shipment in 9-13 days! Obviously one of the picture sent over on Feb 9 was accepted. I do understand that my astigmatism takes an extra step but what happened to Saturday, Sunday, Monday, Tuesday, Wednesday and Thursday??? It takes less time than that for the s-l-o-w-e-s-t turtle to reach the other side of the road!!! Since my “order clock” started at 4:28, Thursday, Feb 15, literally my order sat for over 100 hours! All in all my glasses will arrive more than 3 weeks after the order date! I would like to cancel but it’s unlikely the Ninjas will return my money! Customer Service did there best but the employees who control the process would not communicate and one of them definitely is a slow poke!!!

1-800-248-9427 [email protected]

501 E Corporate Drive, 75057, Lewisville, US

https://www.framesdirect.com

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