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Exceptional Quality Prescription Eyeglasses Frames Direct was founded in 1996 by doctors who pioneered the online eyewear industry as the first to offer prescription glasses. Our founders made a pledge to sell only the lenses they would wear themselves, so you can expect the highest quality prescription lenses in the eyewear you buy from us. Each Rx lens undergoes a rigorous six-step quality assurance process and verification using innovative digital lens technology, resulting in total accuracy and lenses free of scratching, distortion, and defects—guaranteed. And we add a scratch-resistant coating to every prescription lens at no charge.
FramesDirect Offers the Widest Selection of Authentic Brand-Name Eyewear Explore Frames Direct to find an impressive variety of genuine designer eyeglasses, sunglasses, prescription sunglasses, and goggles for men, women, and kids. We offer a wide array of throwback, contemporary, and current frame styles from favorite brands and the newest designer labels. Our inventory includes over 100,000 products and 500 authentic designer brands, from Ray-Ban, Burberry, and Persol, to Versace, Dolce & Gabbana, and many others. We offer a multitude of options in performance and task-specific eyeglasses and sunglasses from Oakley, Costa, Maui Jim, Wiley X, and more. You’ll also find contact lenses from the brands you trust, including Bausch + Lomb, Ciba Vision, CooperVision, and Vistakon—browse disposable contact lenses in single-vision options to correct near- or farsightedness, toric contacts to correct astigmatism, bifocal, or multifocal contact lenses.
Superior Customer Service Excellent customer service is the cornerstone of Frames Direct. Our staff of highly trained and friendly opticians—most with more than 20 years of experience—is available to assist you by phone, online chat, or email. They’ll help you enter your prescription information correctly, determine your correct frame size, recommend the best lens material for your eyeglasses or prescription sunglasses, and they’ll gladly point you to the best frame options for your face shape and lifestyle. We want you to feel confident the eyewear you order from us is exactly what you need.
We offer fair prices, with savings of as much as $150 or more on prescription eyewear and many designer sunglass lines. Our prescription lenses cost about half the price you would pay at most retail optical chains. And if you find sunglasses or eyeglasses frames—in the same color and style number—on another website for less, we’ll match that price.
The sunglasses were exactly what we ordered. The quality was great and they arrived in a timely manner.
The glasses feel great 😊
The whole order went smooth. Shipping was fast. Definitely recommend.
The frames I bought are beautiful and high quality and shipping was not over or under promised.
In the final days of 2023, I needed to use up my vision insurance. Ordered on the 29th and FramesDirect fulfilled the order throughout the weekend. The wait to receive the frame was not long even when it had to come from the manufacturer. Frame was in excellent condition and match to website. If I need eyewear in 2024, will use FramesDirect again!
======================= Updated review below 2/15/24 ======================= So I ordered some new glasses at the end of last year and decided to go big and get the Persols since I wear glasses 99% of the time. I got them in this morning, and they were significantly bent. I don't think the right eye was the correct subscription either, but it's tough to tell because the bend was so bad it wouldn't even fit straight on my face. I called customer support and explained the issue, and they basically told me to take it to an optometrist (on my dime) and have them bend it to my face. I understand this is part of the issue with buying glasses online, but they came so bent already that it was impossible even to use them. I've got pictures but trustpilot wont let me attach them. They show the right arm being bent nearly 1.5cm from the left and about .5-1cm of wobble when laying flat on a surface. I guess that six-step quality control check before they ship isn't really effective. I'll adjust this review after I'm made whole or the issue is fixed, but I will note they charge $9 for you to return (which they deduct from your refund.) So I got to be out of new glasses for about two weeks, and they charged me $9 for their mistake. ======================= So, I'm back with my updated review. You'll notice it's 2/15/24—more than a month after my first attempt. I received my third attempt at glasses today, which were terrible. Let me tell you about my experience with Frames Direct... I tried to exchange my first frames that went terribly for a second pair, and they came and were just as bad as the first, so I sent them back. They shaped them back to shape but neglected to fix the right lens that was out of alignment, so putting them on made you feel cross-eyed. So, I sent those back after losing faith in the whole process. I just wanted some new frames that didn't require any modifications or work so I could use last year's insurance money. After getting these frames in, I figured I'd have my local optometrist install the new lenses. Well, I got those pairs today that came with the stock lenses. These pair were supposed to come new, basically unworked on and untouched. These frames came so bent that I don't think they would fit anyone except maybe Sloth from the Goonies. I'd love to share pictures of all three attempts here on Trust Pilot, but they won't let me attach photos. I've given up at this point, started the return on last year's purchase, and have written off that insurance money. It's my fault for waiting so long and for using Frames Direct. I'm unsure what is going on at Frames Direct, but saying I'm frustrated is an understatement. I created a Trust Pilot account and verified it just for this review. I've changed the experience from 2 stars to 1. Ugh...
the glasses were so beautiful , even more beautiful in person , they fit well & they’re really good quality
Quick shipping and perfect sunglasses! Exactly what I was hoping for at a price I thought was too good to be true. I definitely had to Google whether or not FramesDirect was a scam... LOL. Very happy to report that they most definitely are not.
Fast and accurate service; had my rare frame in stock. Would defnitely recommend.
Ordering these glasses couldn't have been easier. FramesDirect had exactly what I needed in stock (in a special low-light Prizm lens) and at an excellent price. Shipping was quick and receiving updates along the way was nice as well. Glasses arrived with all of the typical Oakley accouterments (box, bag, case, etc.). FramesDirect even included an extra lens cleaning cloth, a nice touch. 10/10 would order from FramesDirect again!
First time buying from FramesDirect. Ordering process is quick and easy. Shipping process is an opportunity for improvement. Ship date kept changing to later dates, assuming a UPS problem, but in today's parcel business, we've been accustomed to quick deliveries which wasn't the case here. Purchased rather expensive high quality Prada frames and arrived in great packaging, but frame arms are not even close to even on each side, (one side higher than the other). Hope the local eye glass center can fix them. More to come on the experience.
I have worn glasses for years and I have struggled with finding glasses that fit me exactly how I like until I found frames direct. I have ordered 3 pair of glasses from Frames Direct and I am 100% satisfied.
Great service , great price and huge collection to pick from . Very prompt delivery service . Can’t get better . Very pleased with my order. Should be to go shop for any optics need .
Good glasses
Frames Direct came to my rescue! I’ve been hunting for a discontinued pair of Ray-Ban sunglasses for a while now. Found them on a few other sites, but then was informed that they were no longer available AFTER ordering and being charged for them. So now I have no sunglasses, and to top it off I’m left waiting for a refund to my credit card. Frames Direct not only had them in stock, but had them for cheaper, AND were quick with shipping! Win-win-win
Was happy with the prompt shipment.
I ordered my frames on December 14, 2023. I wrote down all of the information gown they would need to proceed with the order. They emailed me back asking for clarification on my order. I answered and they wrote me back asking if I was sure I didn't want to buy an upgrade. Finally they placed the order and said it would not be available until January 8 or so. Finally, on January 5 I checked my status and it said the order was cancelled. When I contacted the customer service they said that my frames were discontinued. They said that they had found out on January 4th that they were discontinued, however they did not notify me. So, they are about to issue a refund, and here I am nearly a month without glasses. Honestly, I was crazy to come back to them anyway. The last two orders I had from them I felt the frames were not very solid and popped the lens very easily. In fact the only reason I was buying new frames is because the frames were bent beyond repair. I will never shop there again.
Great prices and order was shipped quickly!
I like how they take care of the items. So far I order two pairs of glasses and they are working outstanding. Really please with the item so far. Warranty can be a bit better but is ok.
Adrian Luzquinos
Jan 16,2024Frame expected time is a horror show. I’ve placed a order on 1/2/2024 for some pair of Burberry frames. It is 1/16/2024 and have not received an update other than “in lab”. Understandable that it was the beginning of the new year and would experience delays. But not this huge delay! Customer service does not care at all. Very misleading on processing times. Would not recommend. This is also being reported on the BBB.