Freeway Insurance Services Limited are taxi insurance specialists, offering high quality insurance products at competitive prices.
I’ve used freeway for years now and always find the staff to be really helpful & polite, they offer a great service
Bought and paid for taxi insurance with freeway after they beat my renewel price but then ran into a problem in that i'd been given the wrong information from previous insurers and passed it on to Freeway. This created an eligibility problem which was quite time consuming and could have ended up with policy being cancelled . This was very frustrating and annoying for me and unfortunately i took this frustration out on the freeway customer service agent Rob . Rob handled it superbly and professionally and turned me from an angry and annoyed customer thinking of cancelling my policy into being happy with the situation in the end. He remained calm and professional in dealing with my frustration and is a credit to the company . Anyway he sorted everything out , i paid a small amount extra to cover the discrepency which wasnt freeways fault and they still beat my renewel quote fairly easily with better cover. So i'd thoroughly recommend Freeway both for their fantastic customer service and their great prices .
Jess has been great.
My current insurer wanted to increase my current policy by £100 after year of reduced work due to the pandemic, so I decided to look around & came across Freeway on a comparison site. Their staff(Megan & Rob)are extremely helpful & knowledgeable, don't keep you on hold for great lengths of time, new policy done & dusted in 15 minutes & I saved a mind-blowing £370 on my new policy. Thank you Freeway. Highly recommended
Excellent from start to finish.
Excellent service been using Freeway for last 8 years always helpful good price
Good rate and good staff
very inpressed with the service i recived today nice lady helped the things go along without a hitch .well pleased thank you
Excellent service Dan is best person to talk good luck mate
Very good company thank you 🙏
Jessica was very helpful and efficient
very good service from steffiny
Really Really helpful 👌 appreciated
Iv had quotes from several insurance companies.my experience with the young lady at freeway was fantastic.she couldn’t do enough to help me.the quote was very pleasing.I would definitely recommend freeway to anyone
Very friendly staff.Listens to u carefully.I must say an asset 4 your company.
Spoke to abbie Very good customer service Veey soft n kind. I will give her 5 star rating
Excellent service been with them for quite few years what can I say great job to all the staff thank you
Had cause to deal with Brody at Freeway who was both professional and courteous throughout..would definetly recommend this individual for his attitude and common sense approach for what can be a challenging experience..Keep it up!!
Excellent renewal service once again. Courteous and thoughtful as well as being quick. Well done!
Ahmad
May 21,2021Excellent service from the the staff especially Mr Broday. 10 *