Fresh Lens

Hosted by David Simmons

4.5 (319 Reviews)

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Reviews 319

4.5

Out of 5.0

Heather S

Nov 06,2024

Update: After pushing for more information several times, I was told that I had an incomplete transaction, for some reason. The amount charged to my card was reversed. I made a contact lense purchase and did not receive a receipt. Customer service says there is no purchase made with my email. I tell them that the purchase is pending in my account. They claim they have no other way to look up a purchase other than using my email. So now I get to spend time disputing the transaction.

customer

Sep 19,2024

Fresh lens sent me contacts without verifying my prescription They just sent me lenses based upon old prescription I informed them my prescription changed subsequently I asked for a credit They e mailed a return label and told me I would get a credit for the boxes I did not open Then they told me credit could not be given since I opened the boxes There were there boxes to a case and I opened 1 box for each eye using only one lens They refuse credit me and I was only going to buy the different lenses Very unfair to me after telling me j will get a credit which I do have a email confirming Not a way to do business and how can any company supply a prescribed item without a current prescription My bad for trusting them

Brook Valley

May 09,2024

Quick service

Pam Burr

May 02,2024

Outstanding service

Sarah Gunville

Apr 18,2024

I absolutely love fresh lens! Fast shipping everytime

y.zandakova

Apr 15,2024

I recently purchased a pair of contact lenses from Fresh Lens and I couldn't be happier with my experience. The website is very easy to navigate and my order arrived earlier than expected. I was also really impressed by their customer service. I had placed the wrong order by mistake and tried to email them directly, they went above and beyond to ensure my order was placed correctly. I believe I spoke to Roushan and and that agent was really responsive and helpful.

Calliandra Walther Ross

Apr 15,2024

They were extremely helpful, actually the only online lens store that was able to help me with my order after a lot of frustration. Customer service was incredible, honestly couldn’t recommend them more. And fast, prompt shipping! I am just about to order again and plan to use them forever!

penprop

Apr 09,2024

Always easy to do business with you. Will always buy my contacts here.

Scott McKirnan

Apr 05,2024

Ordering lenses is easy and fast. Customer service representatives are helpful and friendly! Product is always great.

Ashley Bickford

Apr 02,2024

I have used this service for years and I've never had any issues. They have plenty of options for brands. They have always been very quick to get my order filled and shipped. The prices are worth the convenience. The company is very good about keeping you updated on the status of your order and shipping. As I said, I've ordered through this company for years and I don't plan on stopping any time soon. I only order my contacts from Fresh Lens.

Mike

Apr 02,2024

Slow "express shipping," still waiting nearly 2 weeks later, prices are mediocre at best will be shopping elsewhere when I reorder.

customer

Mar 20,2024

Great product Great company

JRP

Mar 13,2024

Quick, cost effective and hassel-free! I have been ordering through FreshLens aka GlobalLens for 10 years and have never had one issue.

john fousek

Mar 12,2024

This has been my online "go to" source for several years now. Customer service (Jen) has always been prompt at answering any questions. I have never had any issues with quality or shipping issues. My orders usually arrive in about 7 days to USA. I remain confident, and don't hesitate in ordering from this online vendor.