To leave a review you need to be logged in
Reviews 319
maimummim ngo tran
Sep 16,2021I have been using Fresh Lens for the last 5 years. Best company ever!
Stefan Gordon
Sep 11,2021Easy to order online, reasonably priced and quick problem free delivery.
Diane
Sep 11,2021Excellent service and delivery
Tina Di Cristofano
Sep 10,2021So happy with the availability of my contacts & great service !
amy stover
Sep 09,2021My contacts came in as ordered. No problems. Simple and easy.
DJ
Sep 09,2021Excellent service! I love getting my contacts from Fresh Lens
Roland Zhuchkov
Sep 02,2021Excellent job, quickly and clearly. 👍
onetwothree
Aug 21,2021The order arrived on time to the USA and exactly as described. I do not believe in ""updating"" (and I use that term loosely) my prescription every single year, giving them more money for no reason. I'm glad there are still online retailers that do things the correct way, if you get what I mean. 100% would purchase again if they keep their policy the same.
Julia Winfield
Aug 18,2021Arrived much faster than estimated. I didn't have a need to ever contact anyone about anything after the order. The boxes were exactly what I ordered and I just put a new pair in today. Couldn't ask for better service. In the follow-up email they clearly state if something isn't quite right or not as expected they will do whatever it takes to make it right. That's always a nice thing to know. I relied on a different country for my contacts and quickly found out recently hardly anyone is shipping contacts to USA anymore. After a genuine panic attack (can't afford to get a renewed prescription just yet) I found this company. Felt like a miracle. Highly recommend!
Yan Sun
Aug 18,2021Fast shipping and items as described.
Jeff
Aug 14,2021Great new contact lenses better than my current prescription from America Best!
Barry Bartlett
Aug 11,2021We could have got a better price in US but would have had to go for an eye test. Paid an extra $29 to get them faster before leaving on vacation.
kelly Davis
Aug 08,2021Always accurate and get them to me quickly!
Amy
Aug 06,2021Always great service
Shelby Waddell
Aug 05,2021Quick. Amazingly quick, considering shipping from western Canada to the State of Delaware! Much appreciated! 🇨🇦 🇺🇸
Jared Bryant
Jul 22,2021I was hesitant to utilize a mail order company for my contacts, but my exam lapsed by a week and I think having an exam every time you need to re-order your contacts is a scam and a huge inconvenience - especially when you are not experiencing any sight loss or problems with your current prescription and lens manufacturer or material. I placed my order and unfortunately did not include my street address. After a week and still no lenses I called Fresh Lens and EUREKA!! Somebody actually answered the phone! It only took a few moments before Robert let me know that the address was incomplete (I forgot to put the street name) and he would check on his end to see where the package was and work towards getting the contacts delivered. Long story short, I received an email from Beth C to make sure they had the correct address this time. I updated my address (I'm traveling) and the contacts arrived a few days later. I have found that we (humans) get frustrated by people asking questions or (heaven forbid) helping by taking our time to do so. Fresh Lens is the opposite of cold, callus, complacent, lazy customer service. This is a solid company. I will make sure all of my friends on Facebook and every person I meet, who has need of contacts, uses this company. Bravo, Fresh Lens...bravo;)
customer
Jul 10,2021Great service
G Fuller
Jul 05,2021Very seamless process, excellent quality. Smooth transaction.
Kelly Severson
Jul 04,2021Once again a great experience Fresh Lens. It's been several years of satisfying service now. I remember calling them once several years ago and they answered! It sounded like I just woke him up but he was awesome. I forgot I was calling Canada. Great company!
2631 Quadra Street, V8T 4E4, Victoria, CA
http://canadiancontactlenses.com
Vincent C
Oct 02,2021Super fast shipping. Great price!