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FURCO

3.0 (398 Reviews)

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FURCO has been Offering the UK's best furniture brands at great prices! FURCO - a UK based retailer offering & delivering quality furniture& designer home decor to customers based nationwide. Established long since 1998, FURCO started off as a small shop fitting company in London & since then has kept evolving every year with a mission to offer an unrivalled choice, excellent price & most important second to none customer service.

Being a Family run business our business ethics revolve around care & commitment. A customer buying from FURCO by default becomes a part of our humongous FURCO family and enjoys dedicated support throughout.

Reviews 398

3.0

Out of 5.0

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Gillian M
Mar 11,2024

Allowed me to place and order then had an email later the same day to say the item was out of stock. Should not have been availible on the website when not availible!

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Debra Mallon
Mar 02,2024

Love my new sofas delivery guys were helpful and polite so thanks FURCO I will be recommending you to my family and friends

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Pat
Feb 25,2024

Terrible service. Ordered and paid for. They asked for my phone number then no contact. I emailed and tried phoning. No room on answer machine to leave a message and no answer to emails. Luckily I paid on Paypal and they refunded my money. Don't use this company.

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Gizem Korkmaz
Feb 19,2024

My experience with Furco was amazing. I found the cheapest, affordable corner sofa bed with beautiful colour and storage. But my appreciation for this is their outstanding customer service; quick response and Ryhan was very helpful and kind. Thank you Furco!

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Karen Lay
Feb 15,2024

The only reason I'm giving a one star review is because you say you will not be sending any more notifications to give a review. As I'm still waiting for the product to arrive I can't give a more accurate review than this. The wardrobe will not arrive until either next week or two so this isn't anyone's fault

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Rachael Rouse
Feb 14,2024

Ordered item, only to be told discontinued

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Trish Ahmet
Feb 08,2024

Ordered a shoe storage unit on line, was in stock then told they had discontinued the colour. Shocking service

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Sarah
Jan 29,2024

Item discontinued, asked for a refund. Tried to ring them up, no reply mailbox is full. Heard nothing.

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brenda newton
Jan 26,2024

I was an easy to understand process.

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CustomerTony Sanderson
Jan 25,2024

Jamal was very helpful in our purchase of a footstool that we needed for our holiday home. Excellent communication, kept me up to speed on delivery and kindly sent the tracking number. All in all a highly recommended business and Jamal will look after you very well indeed!

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Alison Anderton
Jan 23,2024

No communication regarding delivery. Took two emails before someone responded to say that the item I had paid for was out of stock, and I was being refunded.

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Shah
Jan 18,2024

Customer service is poor.

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Stephanie Hall
Jan 09,2024

Ordered my 3 year old son’s bed on 30th December, received a text to say would be delivered on 5th January and never arrived. Called on 6th to chase and was told they would call me back. Never did so emailed again to chase. Received an email to say due to pricing distribution issues in order to get my bed I would need to pay more money and I said no. I paid in full, receipt and an alternative cheaper option was offered which wasn’t ideal as the measurements don’t work. They have been emailing back and forth today asking for more money so they can deliver and I requested a refund 3 times and not acknowledged this request just persisting for more money. I will be taking this further. Following the above I can confirm a full refund was processed swiftly

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Glyn
Jan 04,2024

We ordered a mattress on 26th Dec, emailed the company on the 2nd January to ask about delivery approximate, heard back on 3rd January that the item was not available, offered an alternative but we declined, we asked for a refund on 3rd January and received it on the 4th January.

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Mrs Marsh
Dec 31,2023

Accepted my order, but then realised they had no stock! Whilst they arranged for an immediate refund it would be better if they kept up to date with their stock.

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Happy
Dec 24,2023

I normally go for big reputable companies but after buying a sofa from one it ended up a nightmare I needed one urgently so I had a good look round and decided on this company I can honestly say it was so fast and there furniture is so cheap and the guy come in arranged it for me I didn't have to lift a finger really nice material sturdy sofas . I definitely would recommend this company 10 out of 10 stars 🌟

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Kim Roberts
Dec 24,2023

Order said in stock at time of order. This was a week ago and not due delivery for another two weeks.

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Tracy
Dec 20,2023

Very helpful customer service. Just had an issue with delivery updates and the item wasn't in stock after the website said it was, but to be fair it was only about 4 days to wait for stock and then a further 5 days for delivery, so pleased overall now it's arrived in time for Christmas:-)

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Mary
Dec 20,2023

Communication was excellent, Polite and very helpful..

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Mohammedsalman Hussain
Dec 16,2023

I didn’t get my refund and I did make a order it was available and after I made the payment it say out of order

03331883350 [email protected]

Three Colts Lane, Bethnal Green, E2 6JN, E26JN, London, GB

https://www.furco.co.uk/

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