Independent furniture retailer, serving customer since 2006 with over 48000+ products and over 100+ Major furniture brands across UK & Europe. We pride ourselves on offering the highest levels of customer care and uncompromising service from order all the way to delivery.
From wardrobes, dining tables, desks, coffee tables, beds, bedroom furniture, mattresses, home office furniture, sofas, chairs to TV cabinets, you’ll find everything you could want at Furniture Direct UK for every room.
Excellent customer service for great products at a great price. Ajax and his team went above and beyond to source a N item not listed on their website and again offered these at a discounted price. Super delivery service also through Furdeco, planed to a date that suited me. All to be recommended.
Placed an order online ,always worrying when spending a lot of money from a company I’ve never heard of but furniture direct were great , from the initial order confirmation and communication about delays to items were faultless Received a telephone call the next day to say one of the items was out of stock till mid Feb Decided to wait for the second item Items were delivered as promised and packaged well minimal assembly required Can’t fault the whole process
Great product - bought to match other bedroom furniture ( perfect match ) Excellent communication Delivery team pleasant and helpful thank you
Best price available and safely delivered.
Someone answered the phone immediately both times I called, then they called me when the order was out for delivery. The two men who delivered took the heavy item upstairs even though they said they weren't meant to. Everything was very well packed and the price was the best I saw.
Great people to buy from always kept informed of order progress, delivery guys rung half an hour before delivery. And were polite and friendly. Thanks will use again.
Just made my second order with this company ,staff and customer services are very helpfull kept me up to date with my last order which took longer than usual and offered me a discount with my next purchase
I had my Dylan teal sofa delivered this morning and from start to finish the service has been impeccable! They delivered as said in the morning… 9am! And even out in the room I wanted it placed it. The product is stunning and I’m over the moon…. Kids are not allowed near it ;) Great communication, product and price! Thank you
The wardrobe arrived carefully packed and complete on time, which is very important. I am pleased with the cooperation with the company.
I phone beforehand to check delivery would be before Christmas and they confirmed. Provided me with a product i had been looking at elsewhere, with more than a £300 discount. Delivery was good, was able to track where the driver was and plan their arrival without having to stay in for hours.
The table is very well made and was easy to assemble was delivered quickly without fuss Altogether a good experience
Good product at a great price, well packaged, would have been 5 stars if the delivery period was shorter
From order to delivery 6 days (arrived 2 weeks early) Was put together in 10 minutes
Great prices Brilliant communication Very satisfied customer Fast delivery date Not had furniture delivered so hope this goes well
We are still waiting for our order to arrive we are very disappointed to have not been informed on the progress of our order. .When visiting our account nothing has been updated so we are still in the dark about a possible a delivery date.
Whilst we recieved parts for two different wardrobes, the staff at FD were amazing and couldn't have been more apologetic or helpful in rectifying the situation. We are super happy with the wardrobe we ordered and despite there being an issue, because of their great customer service we will definitely buy from them again
Very easy to order and was impressed by quick response from Furniture Direct as I had accidentally ordered two. Drawers arrived quickly and are exact match to what I already had. Would highly recommend this company
Very poor service. I had to contact the company on multiple occasions to chase delivery. All 3 items of furniture were damaged. Supposed to be redelivered but only one item was redelivered. A real saga. Eventually accepted a discount on the other 2 items just to get it over with. Unprofessional throughout. I would not use them again.
It came very promptly and it was exactly what you saw I am absolutely delighted with it everybody comments and I put your name forward once again thank you
Julie Fisher
Feb 20,2025Had great help, communication, good delivery drivers and pleased with furniture in walnut noche. A small problem, sorted with manufacturer and resolved immediately within a week. Pleased to have purchased and will be ordering wardrobe to complete set soon.