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Gardner-White Furniture

Hosted by David Simmons

3.0 (773 Reviews)

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Reviews 773

3.0

Out of 5.0

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Karthik Chandrasekaran
Sep 05,2019

Nice options and prompt service.

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Tonya L Fugate
Sep 04,2019

The guys did an excellent job

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May Thielman
Sep 04,2019

Best Experience ever...!!!!!

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Ryan R.
Sep 04,2019

The customer support I received was good. The staff was knowledgeable, however I feel like they were a bit intense. Wanting to think about the expensive mattress, I didn’t commit on my initial visit, I called back the next day to purchase from my sales associate. After being put on hold for several minutes and then being told he will return my call, I was never contacted. I then decided to make my purchase through the Internet. I received my mattress this morning, and I can’t wait to sleep on it tonight!

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TP
Sep 04,2019

The store experience was not good. The salesman had too many customers at one time and was not good with managing his time. Felt like forever getting the sale completed. We knew what we wanted and thought it would be a quick visit that ended up being over 90 minutes. But the delivery was amazing. Received texts and emails about the tracking and time of delivery. The delivery staff was amazing. Really like the products we received. Need better salesman training.

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Anne
Sep 04,2019

Sofa color not what appeared to be, thought I ordered it in Cocoa and got Aruba Chocolate, much much darker. Furniture was finally delivered at 11pm! Estimate said by 8:20, but continually was pushed back. I tried to cancel and reschedule, as it was too late, but no one answered calls or emails. Even the call from the delivery staff was a computer. The experience was very impersonal and I am not satisfied with this experience at all. First time shopping with them and I expected better.

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Candi
Sep 04,2019

Banks was great!

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Jeremy Allen
Sep 04,2019

Service was great. Lucas was good at not forcing things on me, answering my questions and being a passive salesman when he needed to be and aggressive when he needed to be. (That's a rare skill that he's very good at.) The reason for 4 stars instead of 5 is that the pillows I was supposed to get were not delivered. I wasn't told during the purchasing process that they weren't available. (I was actually told explicitly that they would be delivered with the bed.) So I have to go a week without my new pillows and that's a bummer.

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Parm
Sep 04,2019

My bed was delivered, two of chest drawer were damaged, cannot get straight answer from the store or sales personal.

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Dennis Spann
Sep 04,2019

Guys did an excellent job

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Sharrain Stafford
Sep 04,2019

I would like to commend Gardner White on the flexible delivery hours! I work long hours and being able to receive furniture in the late evenings has really been a blessing. Just because of this, I will continue to shop here and recommend you to friends in the future. The driver's were professional and extremely courteous.

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Dennis Richardson
Sep 04,2019

Love the couch. Great delivery team.

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Nancylene Johnson
Sep 04,2019

Gardner White has always been my furniture store. I love the quality of your furniture. I loved the fact you can't easy push it around because it's very sturdy. I'll always choose and recommend your furniture store to family and friends.

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Jay
Sep 04,2019

Delivery guys were fast and efficient, set up my mattress and took all the trash with them. Very happy with their work and my purchase. Thank you!

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Vonell Jenkins
Sep 04,2019

Excellent salesman and crew. Great experience every time.

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Bob
Sep 04,2019

The product is great, but a 1am delivery is ridiculous. When we asked for an afternoon delivery we thought by 8pm. We did not get our delivery until 1am.

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Mary Koernke
Sep 04,2019

The men were very professional and efficient. They were very quick.

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Keely Bouse
Sep 04,2019

The sales staff is amazing. I've always had a great experience at Gardner-White. Delivery men go above and beyond make the experience the best.

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Reginald Lucas
Sep 04,2019

Thumbs up, loved it

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Timothy Anderson
Sep 04,2019

Low pressure, buying experience. Large selection of furniture, excellent prices. Fast delivery, by very nice delivery men. Very good terms.

Customer Care: 248-481-2200 [email protected]

4445 N. Atlantic Blvd., 48326, Auburn Hills, US

https://www.gardner-white.com

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