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Reviews 98
Georgia
Mar 08,2025I got my husband the Cuban Link men's necklace and bracelet set for a 30th wedding anniversary. I got expedited shipping and when it didn't arrive I reached out to the company and they refunded my expedited fee and tracked my order. I did get it and the set is absolutely gorgeous! My husband loves it. The customer service was very friendly and easy to work with and I will most definitely be coming back!
Brian Daniel
Feb 08,2025I love my new jewelry! The quality is amazing, and it looks even better in person. The customer service was so nice and helpful, they answered all my questions and made sure I was happy with my order. Super fast shipping too! I’ll definitely be buying more. Highly recommend!”
toni tennille Eastling
Feb 07,2025I love this place. The jewelry i ordered did not fit and they had no issue at all returning or replacing it. The quality is wonderful and very nice. I will not buy any jewelry from any other place.
Shadereka Simon
Feb 03,2025First off Kudos to the technical support staff. The team responded within 24hrs when I had questions. My son loves the pendant! Now all the boys want one. That’s 4 more 🥴 I’ll be back soon!!!
Larry Shipp
Feb 02,2025Great product great jewelry bout a custom chain it was great
ZiMecca
Dec 31,2024The worst customer service ever!!!...ordered a custom necklace back in August and I have yet to receive this item. Please reconsider buying ANYTHING from them if you're thinking about placing an order...THEY ARE THE WORST COMPANY I'VE EVER DEALT WITH!!!
Ebony Porter
Dec 24,2024What made my experience great was watching my son eyes light up when he saw it and his exact words were “PERFECT”.
H Reviewer
Dec 20,2024BEWARE when ordering jewelry and selecting Express (3-5 day shipping) …. After paying $30+ for express it will STILL take 4-6 weeks for my jewelry to be sent out. Remind you it’s just a picture in a necklace. I’ve tried to reach out to customer service for a refund but no response. You’ll do better filing a FRAUD charge with your bank to get your money back. Do business elsewhere! There’s a 50/50 chance you will have a good experience.
Bertie McKenzie
Nov 17,2024I purchase a Cuban link choker necklace from Gold President. It fitted right just needed to be a little longer. I texted them about getting a bigger size. They were really helpful and my exchange progress went very well. I only had to pay for the shipping and handling. I must say I give them a 20 out of 20. I've brought jewelry from them all the time but never had to exchange them. I was very pleased about the way they treated me.
Latrice
Nov 14,2024I'm so in love with the pendant my pooboo is going to love his gift, Thank for your hard work and service !! 💗 🥰 it was worth the wait 🤗 it took the exact weeks they said 5 to 7 weeks it was going to arrive & it did really satisfied!
Elijah Guerrier
Nov 05,2024Tinne who was my customer care representative on behalf of Gold Presidents was absolutely brilliant and super helpful! Any issue that I had throughout the process of what I needed was handled with swiftness and class. In the future I wouldn’t hesitate having to seek assistance with Gold Presidents, I know I will be in great hands and so would you!
Consumer
Nov 04,2024Only place I buy jewelry from not cheap or cheesy stuff customer service is amazing they handled the situation very professionally all around good products n good people
Valeria Machado
Oct 11,2024Me encanta el collar se ve demasiado elegante. La calidad es excelente y el diseño perfecto para cualquier ocasión. Es ligero y cómodo de de usar. He recibido muchos cumplidos. Sin duda, una pieza imprescindible en mi colección. Lo recomiendo 😍😍😍🫶🏻
Simply Stina
Aug 15,2024I LOVE my custom cursive name pendant! The service was phenomenal and the communication was open, response times were fast, and the information was concise! Service 10/10 Communication 10/10 Product 10/10 I truly have no complaints. Will be ordering again soon.
Sakeena
Jul 21,2024Ordered a custom pendant month and a half ago expected delivery date was july 4th - July 18th today’s the 20th still nothing! However once I reached to customer service they told me it was a fire & all that good stuff! Hope all is well but poor service dawg
JIMMIE LEE COOPER SR
Jul 17,2024Love how they responded to my order the best. I recommend to all my friends and family.
TAMISHA SHERMAN
Jul 10,2024Gold President's is by far the best! I will never use another company, gold pres will always be my go to. The customer service is excellent as well as the jewelry! Thank you so much!
TAMARAH HILL
Jul 01,2024I started ordering from Gold Pres about five years ago. Initially, I had no issues with the company, items, ordering, receiving or customer service. Slowly all became an issue. I started receiving the wrong items, explaining to customer service was a nightmare then most recently taking three (3) months to receive a custom item that shouldn’t have taken more than a few weeks. If I didn’t reach out to them, it still wouldn’t be on its way. I still haven’t received a response from them, just started getting shipment notifications. My ankle bracelet has changed colors so I know now that it is not gold! Not sure what has happened, or if it was always this bad and I’m just having my turn at it, but this was my last order. I’ll take my business elsewhere
B-Denis
Jun 20,2024My husband loves it. He wears it everywhere he goes. And I also love my piece as well, I just wish they have for kids too.
LILJD .
Mar 12,2025clear picture real everything