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Reviews 98
Oran
Aug 30,2023As a skeptical consumer of jewelry I have found Gold Presidents to meet all qualifications as it pertains to quality, authenity, pricing, and customer service. I highly recommend Gold Presidents to any person as skeptical as I am. I am living proof Gold Presidents sets the standard that is impossible to supercede by anyone
Jamal A. Hoover
Aug 26,2023Extremely satisfied with product and customer service. 10/10 Highly recommend.
BRENDA YORK
Aug 26,2023I enjoyed doing business with this company. It's quality merchandise and I received it really quickly.
Vanessa Dunlap
Aug 24,2023This was my second purchase. I received so many compliments on my first purchase, a placed a second order as a gift for another family member. The support team was very responsive when I had inquiries. The quality of your products are excellent. I’m sure I will be placing future orders with you.
Maria
Aug 24,2023The fact that they messed up my order but corrected it in a timely manner, will keep me shopping with them because I love my jewelry from them.
Erick Wheelock
Aug 24,2023Product was outstanding, will buy again from there
JavaW
Aug 15,2023I bought 3 custom pendants & they we’re definitely worth the wait! Beautiful jewelry very dazzling! I also bought the cuban link chains & a rope chain & those were also just as beautiful! Customer service was great they communicated very quickly & kept me updated about my custom order. Highly recommended!
Pakman Jean NEG TRUCK LA
Aug 11,2023Best of the best that’s all I can say
Kim Bk
Aug 06,2023If i could give, them 10 stars i would. my husband order me a beautiful chain set we have to exchange needed longer length and when i say the customer reps was amazing, they kept me updated with emails on the process. We will definitely be ordering more items from them.
Brian Monroe
Jul 31,2023Customer service was excellent and quality of product was more than expected. Had to return for larger size and purchase was received back to me almost before initial purchase. Overall great experience would definitely recommend as I will definitely be purchasing again. 👍🏿👍🏿
Carolina G
Jul 18,2023Finally I got my order!!! I ordered my last name on white gold and VVS diamonds. It was a little long process. But! The communication with John about the process it was wonderful and right away answers! I love love love my pendent! It’s beautifully made and the quality it’s the best! I will do business with them again!
Milton Erickson
Jul 16,2023Showered in it once and all the plating came off.
Toy Crenshaw
Jul 06,2023Ana, is awesome! I had a little discoloration on my necklace, she walked me through everything I needed to ensure that the lifetime warranty would take effect. Very thorough. I would definitely purchase from the again.
Sitouvi Aniakou
Jun 23,2023I have been wearing their chain for over a year now. It’s my favorite chain to wear. I broke it last week and they honor the warranty and made quick & easy for a replacement. Great customer service, especially Tinne. Thank you!
customer
Jun 21,2023Customer service is outstanding! Great communication. Amazing products
TheAndrea Brown
Jun 20,2023ordered two necklaces on April 29. On May 26, I received an email that USPS was awaiting item. On June 8, I email stating that I would like a full refund for the items I purchase since there was no movement. A customer representative, John reached out to me. He stated, Hi TheAndrea, Thank you for reaching out to us! We're sorry to hear that, I just looked at the tracking number and there is no movement. I will get this to the right person to look into it and let you know what I find out." On June 10, John stated,"if this will take a week longer, we can compensate" I emailed back on June 10, stating shipping shouldn’t take that long. John ignored my email and I sent a follow up email on June 15, because there was still no movement. On June 15 John stated, "Hi TheAndrea, Sometimes, there are delays in the production due to the volume of customs that needed to be produced. On the tracking sheet, yours are done already and they are still looking for your items. We believe that these are done already. I am now asking what we can offer for the inconvenience. Rest assured you will have your items." On June 15, I requested a full refund again. John ignored that too. After 23 days of no movement on the items. On June 18, John emailed me with a tracking number, "Hi TheAndrea, The item is now in transit.” After I requested for a refund TWICE because at this point, i don’t want it. He did not want to refund me. Report to the BBB.
Will Robinson
Jun 10,2023They are fixing my jewelry and sending it back to me like they said a lifetime guaranteed I recommend this.
Akashia hope
Jun 09,2023I’ve been with this company for maybe 5 years I’ve had my family buy from them & they love it. Communication is amazing. They always give me great service & great products! I have a necklace with my initials, an anklet & a bracelet from them for years. My sister has the exact necklace with her initials & the same ankle & bracket from them also. Love love love you guys & if my jewelry happens to break or turn I always get my exchange. Thank you
danny gamponia
Jun 02,2023Great product wonderful service I love it just what I wanted and asked for
awashington
Aug 30,2023Great company with dope jewelry