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Reviews 188
Cozza
Jan 13,2013Ordered 2 Cleveland wedges, both labelled as in stock on the website when I ordered. Received the first one within 2 days, great. The second one not arrived yet and the only notice I received was a written note on the delivery note to expect it in 2/3 days. A subsequent email to customer services and despite the prompt response was bad news, apparently could be "a week or so". Why label it as in stock then?? They need to sort out they're stock control and be upfront on delivery times.
George Batchelor
Jul 03,2012I have used Golfbuyitonline now for 4 items 2 of which were custom shafts. Both arrived within 3 days of order. The delivery service they use DPD are also excellent. An email is sent confirming a one hour slot for the delivery which ensures you are at home when your goodies arrive. Will use again.
Mike Moore
Jun 30,2012I have been buying a LOT from Golfbuyitonline recently, all deliveries have been on time and everything I have ordered has been in stock 100% (unlike some other companies who say 'in stock' then fail to deliver). Highly recommended.
Magnus Englund
Jun 30,2012I ordered a "split" set of custom fitted 712MB and CB Titleist clubs plus a driver from them and had to ask how to do this as you can't split a set in the webshop the answers to my e-mails were fast and solved the issue so I could order online (via a Voucher). The delivery was almost to fast to be true it took 2 days to get the order shipped and that is including build time! The clubs arrived in Sweden after 9 days and it would have been faster if the Swedish Postal service hadn't lost the parcels for 2 days. I might be just lucky but I will surely use this site for my next golf purchase.
Steven Small
Jun 29,2012Ordered a set of clubs for my son's birthday. Site advises "In stock - 3 to 5 day delivery". Ordered on the Fri, received email on the Tues morning to say clubs held in remote storage & would be 6 working days. Called and was told that "in stock" info on site was incorrect, they would see what they could do. I'd heard nothing by Monday so called again & spoke with a manager who advised problems with Cleveland Golf rep. Received an email from couriers on Wed said they'd attempted to deliver clubs but nobody was in (not true). No phone number to query with couriers. Called sellers again who arranged for the clubs to be delivered again later that day. Although customer service reps were friendly and sympathetic, the price was competitive, & the product was as described, I feel that by claiming a product is "in stock" when it isn't and not giving realistic delivery timescales, is not fair on customers (product was still showing "in stock" for the 13 days from when I'd ordered it). Explanation that the site is so big and impossible to keep updated is not acceptable. If I ever use this company again, I will check beforehand to make sure the product really is in stock.
Robert Macleay
Jun 26,2012OVER THE YEARS I HAVE BEEN A REGULAR CUSTOMER WITH THIS SUPPLIER AND THE GOODS ARE OF HIGH QUALITY BUT I HAVE BEEN DISAPPOINTED WITH THE DELIVERY TIMES THEY ALWAYS LIST THE GOODS AS IN STOCK HOWEVER SEVERAL ORDERS RECENTLY HAVE BEEN OUT OF STOCK AND THE WAITING TIMES ARE BECOMING LONGER I RECENTLY ORDERED THREE ITEMS MONDAY 18 JUNE NOW 25 JUNE AND NO DELIVERY NOTICE AS YET THE DEBIT TO MY BANK WAS TAKEN ON THE 19 JUNE AND CUSTOMER SERVICE WAS NOT MUCH HELP WHEN I PHONED WILL BE PUTTING MY CUSTOM ELSEWHERE IN FUTURE SORRY!
John Spencer
Jun 24,2012quality of some of the masters products not up to standard.
Charlotte Mikkelsen
Jun 19,2012Very good web site - price and product :-) If you want to have extra stars ....... and happy customers, try to give more informations about delivery, and less "new deals on mail"...........
Steven Tsang
Jun 19,2012Called on a holiday Monday to change the loft angles on a set of Mizuno wedges I had on order. Clubs arrived 2 weeks later with the changes I requested. No fuss, just great service. Thanks!!
Neil Franklin
Jun 16,2012The service was excellent, the price competitive and the putter arrived soon after I ordered it. I also managed to change the delivery date with DPD to a more convenient day for me.
Paul Waplington
Jun 16,2012Good prices, tailored choice and fast delivery - first on-line company I go to for anything to do with golf. Pity they don't supply all brands and all product ranges. But, hey ho what they do is very good indeed.
Colin Caulfield
Jun 12,2012As ever, not only a good service but a great range of products and custom fitting where appropriate.
Judith Simpson
Jun 09,2012Have dealt with this company several times and always been satisfied with prices and service, Cannot understand the people who have not been satisfied, I would say try it again, you must just have been unlucky! Very competitive prices and speedy delivery. Thank you Golfbuyitonline, I will be back!
Conny Nilsson
Jun 06,2012I recomend this company to all golfers
Dave Rawlinson
Jun 05,2012Excellent service, quickly acquired the stock and delivered sooner than expected.
Gary Lawrence
Jun 04,2012I put in my order on the Sunday night and I received it on the Wednesday, over here in the Netherlands! Great service, have been buying from them now for over a year. I would highly recommend them. Gary Lawrence
Martin
May 30,2012The order I placed turned out to be out of stock in my size. I had an email telling me of this but they also called, let me mail them back with an alternative, kept me fully up to date with what was going on and the shorts should arrive in the next few days- just as it gets cold and wet again! Service is what makes you want to go back to a website, I'll do just that.
Solomon Sakkas
May 24,2012I had a very specific custom order and was very happy to see everything arrive EXACTLY as ordered. They goods were available earlier than expected and the couriers said they would turn up at 10:30 and arrived at 10:30. Excellent, highly recommended.
Rory MacGregor
May 24,2012I had a custom fitting at Callaway Centre and Golfbuyitonline was the only site to offer extensive options to suit all my requirements. Also great value with the offer of a free club or golfbag. Delivery was quoted as 7-10 working days but came in just 5! Brilliant communications via email to keep me informed. I will make this my site of choice for all future purchases.
Unit 3 Acorn Court, SA6 8RT, Swansea, GB
http://www.golfbuyitonline.com
Mikael Merkert
Jan 15,2013Placed my first order two weeks ago, a custom ordered putter and it worked great. An e-mail with delivery details was issued and everything was delivered with correct specs and in time, although the delivery was to Sweden. Will use again.