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Grayson Living is the best place to shop for luxury home furnishings online, hand picked and curated for you. Based in world renowned Beverly Hills, Grayson Living has access to an unprecedented selection of the most desired home brands in the world.
Reviews 751
Pamela Emrich
Aug 05,2022So far it’s been a pleasant experience with Grayson Living. Customer service has been prompt with their response and I’m very excited to get my new dining room table!
Jason Woerner
Aug 03,2022While you are unable to fulfill my order for two and a half months (at least), you've instantly charged me the full amount, therefore taking over $1000 from me and holding it for that time before you even have my purchase in hand. This is bad policy, for a variety of reasons.
Julie Robinson
Aug 02,2022Website easy to navigate, quality brands, and reasonable delivery pricing.
JCS
Jul 29,2022Great Companhy Everything was superb from selection to pricing and final purchase. Great company with excellent customer service. !
Chong Kim
Jul 26,2022So far so good! Can't wait to receive the bed! Please ship asap, once I see the quality we will be placing a bigger order. Thank you!!
Lynda Forthe
Jul 17,2022The ordering process was easy. Can’t wait to get the armoire. I have been advised that Hooker is a great manufacturer.
D.PHILLIPS
Jul 17,2022Gwen was very professional and friendly when placing my order. If there was something she wasn’t sure about or if it was a question for another department, she made sure to find out the answer for me prior to finalizing the transaction.
ROBIN GOLD
Jul 14,2022I have had a seamless experience so far. I got a quote by email for the piece I wanted. All salespeople have been very responsive. Looking forward to receiving the piece. Hope all continues to go smoothly.
Steve N.
Jul 12,2022Been ordering a lot of different furniture from the site. So far everything came in perfect condition. Customer service is always responsive and helpful. Nothing but good things to say about Graysonliving.
Christina Reeder
Jul 11,2022I hate leaving bad reviews and rarely ever do, but.....Grayson Living was fine, it's the product I'm super disappointed in. We ordered the Stratford dining table, bench, and entry table by Uttermost. It took a half year for us to get each piece one by one. When we went to put the entry table together the holes did not line up. After months of waiting our option was to go through a lengthy process of photos and notes to get it returned to Grayson Living. We then would have to wait months and months to get a replacement so we decided to just drill a new hole and fix it ourselves. Part of the dining room table and bench were not even stained. My biggest disappointment is the fact that the wood on all of these pieces is super soft low quality lumber. When I spend almost $2000 on just the dining room table I would have expected better quality durable wood. I want to cry because I am past the return period before I realized how crappy and soft the wood was. I can move a plate and the table will dent or scar. It can't even handle a warm plate without it ruining the wood and stain.
Scott Templeton
Jul 07,2022We have been shopping for the right 60 inch round dinning room table for our new home. We located the one we were looking for on the Grayson Living site, and the site showed the product available with a 3-4 week shipping time. The site was easy to navigate and to place the order. Once order we were contacted via email and phone call to explain the manufacturer was out of stock, and the item was being back ordered until 9/8/2022 from a 7/1/2022 order date. The rep was very pleasant, however we wish the web-site would have been more precise with the delivery time frame being the item was not in stock at the facility. We still look forward to receiving the table, and we sad that the delivery time was pushed out an additional month.
Jennifer Williams
Jul 05,2022Wonderful experience! Purchased Saturday, realized needed earlier than expected delivery, so emailed on Sunday canceling. Received almost immediate response with updated delivery time due to expected in stock date. So continued order. Received notification of estimated ship date Monday 4th of July). Amazing service on holiday weekend!
VELMA SALINAS-NIX
Jul 02,2022Efficient, courteous, helpful...and some of the best prices on the market after much shopping around! Thanks so much!
samuel
Jul 01,2022Great to be working with. They went above and beyond to get us what we wanted and with fair prices too.
James Anderson
Jun 30,2022Michael in customer service was excellent. Did exactly what he said he would and was on time, every time.
Ively Schiffmacher
Jun 29,2022The credenza is beautiful and well made. However, the middle section internal shelf was damaged in 2 places and whoever packaged it at manufacturer must have seen it and packaged it anyway. Fortunately, it is on bottom of shelf and I will not be storing heavy objects on it.
Dale Montgomery
Jun 28,2022I ordered and received a prompt response that the item is on backorder and provided a date that the item would be available. That is good customer service in my opinion, instead of wondering when, all things were addressed to my satisfaction. I will follow up once it arrives and is installed.
Ann Marie Deehan
Jun 28,2022Casey was very helpful in servicing my needs. Highly recommend.
Queen O.
Jun 28,2022Love the furniture, however shipping times are a little long
265 South La Cienega Boulevard, 90211, Beverly Hills, US
http://graysonliving.com
Ekta Agrawal
Aug 05,2022I have a very good experience with Grayson living. They have wide range of furniture. The customer service is awesome. From the time of ordering to the delivery, it was very easy to get hold of customer service dept. They were ready to answer all the product related questions. I had a glitch, my furniture was damaged upon arrival, I called Grayson living. Wendy helped me with the entire process. She was very patient and answered all my questions. Within a week they processed a replacement. Thank you Casey for the processing the claim so quick.