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Grayson Living

Hosted by David Simmons

4.0 (751 Reviews)

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Grayson Living is the best place to shop for luxury home furnishings online, hand picked and curated for you. Based in world renowned Beverly Hills, Grayson Living has access to an unprecedented selection of the most desired home brands in the world.

Reviews 751

4.0

Out of 5.0

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NW
Jun 26,2022

There was poor communication regarding my order. One day, I received a status update that my order was out for delivery when I was supposed to schedule a delivery. After calling Grayson to ensure I would be home to receive the order that day, no one was aware why the status was out for delivery and could not locate my order. When I finally got a delivery scheduled days later, I was given a five hour window. No one showed up and there was no communication regarding any delays. I am awaiting a call back regarding my order. I am very discouraged and disappointed in Grayson’s knowledge and service.

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Eblemmons
Jun 23,2022

After looking at the bed for literally years…I finally purchased the bed. If I would have bought from our local furniture store the bed was going to cost more, plus cost in shipping, and it was going to take 6 months to 1 year to receive the bed. With Grayson, I will be getting the bed at a cheaper price, no shipping costs and will receive in about a months time. I’m so excited and cannot wait to receive it

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Toni
Jun 21,2022

I am frustrated bc I was told by two different customer service reps that my rug was in fact in stock and now they canceled my order

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Hadil Samarrai
Jun 21,2022

Amazing store and the service is great. Jordon is so professional and helpful. I will definitely go back and shop there.

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Alice Reeves
Jun 20,2022

5 Stars for Michael and Jordan!

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Catherine teekell
Jun 19,2022

Great customer service

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Chris Wilson
Jun 18,2022

Very displeased that my order will apparently not be delivered until October yet my credit card has already been charged. Doubtful Grayson is paying the supplier in full until shipment so why am I paying now? You have 4 months free use of my money and I have nothing. If there is a 4 month delay, why would I just not wait until the items are back in stock and order then? I'll be contacting PayPal.

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DJ
Jun 16,2022

Usefulmreal time help on the chat

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Sandra Sowden
Jun 15,2022

Very prompt and attentive… long wait for my piece of furniture but sign of the times

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Brenda Schroeder
Jun 14,2022

Excellent communication! The rep promptly checked on availability and gave me a small break on the price. I am delighted and so excited to receive my end table 🧡

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Sonya Morgan
Jun 11,2022

Great follow up communication on delayed shipping due to manufacturer backorder delays and ease of changing shipping address. Thanks for keeping me posted.

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Travis Likert
Jun 10,2022

6 months later I have only received 1 of 2 items ordered. Delivery is a nightmare.

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May Zawaideh
Jun 09,2022

Very professional company. Promptly answered all my questions and concerns. I asked for white glove delivery and it went very smoothly. Thank you.

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ANN W.
Jun 08,2022

Worked with me on price and made the transaction easy. Also shipping in a reasonable time frame.

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Minesh Chandarana
Jun 08,2022

Misleading lead times

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Deenie Ross
Jun 05,2022

Very easy to view product and details about item, and easy to place order. The rug we chose is beautiful and we can't wait to receive it!

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Renee Flynn
Jun 04,2022

I did not receive a delivery reminder.

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Anita Zipperman
Jun 04,2022

Michael was great!

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Alessandro Parisi
Jun 03,2022

Customer service is great. Very efficient and courteous. Representative was very helpful and courteous in addition to being knowledgeable.

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J Sheetz
Jun 02,2022

Product came in a reasonable amount of time. Product was easy to assemble and was a great price. Customer service was extremely helpful.

(888)432-4477 [email protected]

265 South La Cienega Boulevard, 90211, Beverly Hills, US

http://graysonliving.com

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