We promise to dispatch any of our customers' orders placed prior to 9am (AEST QLD) on the same day, Monday to Friday. Any orders placed outside of this time frame will be processed on the next available business day. Weekend orders will be dispatched on the following business day. QLD public holiday orders will be processed on the next business day. https://www.gymandfitness.com.au/pages/why-choose-us
Personal touch and support! 1.) Customer support was available to answer questions before ordering. 2.) Quote was issued to cover all elements/additions/promotions 3.) Shipping was prompt 4.) Quality of Cage/Equipment is exceptional! 5.) Installation is breeze. 6.) Post support is available if you have any questions I purchased their Power Cage (allowing for future add ons) and couldn't be more pleased.
Great strong j hooks,good price and fast service ... very happy
Very quick delivery, great communication and easy to deal with.
I used Gym and Fitness to purchase exercise equipment a few times and was always happy with their services. Staff was very helpful with their recommendations and the website itself has a lot of options to choose from. Would definitely use it again!
We bought a few items via Gym and Fitness. They have been very helpful in answering initial questions. The delivery was super communicated and very fast and cheap. All items purchased are high quality and are a pleasure to work out with! We had some follow up questions and the customer service was outstanding. We will buy all our gym equipment at gym and fitness now. Absolutely recommended!
Good value for money, good quality. Was missing a few screws, staff was straight on to getting them out to me.
Fast shipping
Had a stock issue but the team at gym and fitness were very helpful and responsive in the resolution.
Ripper quality product!! Go the Force!!
What made my experience great was how nice the support team was at my issue and as for the product it is great and everything I need in my home gym.
The experience I have had with this amazing company has been extraordinary from dealing and speak with the sales rep (sorry I can't remember his name) all the way to dealing with the Customer Service Team Danika, she was absolutely awesome with all my queries and questions I asked her and responded back to me immediately... I'm looking forward to getting my items today. Thanks again Gym and Fitness!
Good communication, friendly staff and efficient service. Quality products, will use Gym and Fitness again for future purchases.
Excellent customer service! Denise was very helpful and followed up on every query! Also the great quality products!
Price matched. Very friendly staff. Some are high prices but some have really good deals. So more deals and I'll be a happy customer.
From my first enquiry, staff were incredibly kind (shout out to Jonathan!) and helped make my experience really smooth. My purchase came quickly, was delivered with care, and ultimately came for a very competitive price. Gym and Fitness will be my #1 home gym equipment provider from now on due to this experience and my previous experiences with the team.
Well informed about tracking detail and time of delivery
Great service, prompt delivery and products are high quality
The staff were very helpful.
The customer service i would say was very customer centric. Any issue that arose we able to work around it with the team from gym and fitness they were helpful and polite. I had a small build issue they got that sorted as well !outstanding guys thanks
Customer April
May 24,2024The machine’s effectiveness is average at best. Please note - we had it professionally assembled. Examples - peck deck bars are too far away. I am broad with long arms and I can barely reach them. The hanging crunch bars are too wide to use and the leg press has so many leverage points it is too light to bother. You would be much better off buying less elements with better quality and weight. The rubber floor mats smell so strongly we can’t keep them inside and are going to need to return them somehow.