Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services.
We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way.
Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Prefer 1 2 1 contact, rather than Internet booking, where discussion with an agent is so very important, call me old fashion!! Details of a holiday can be discussed at leisure. & relying on expertise of the agent to clarify any fears/apprehension.
Excellent service, didn’t feel pressured at all, the staff are all very helpful and gave some great recommendations for this surprise city break 💍 🤫
When using the online chat on the website and then going to email I was told several times that I was wasting their time and the time of their colleagues and that they were helping me because they get commission and sent emails in all caps
Friendly staff. Booked without any hassle, in and out , simple
Very efficient and gave good advice and did not rush us through the process.
Very friendly helpful service. Used Hays a number of times and all the staff are willing to give you the time to find you exactly what you’re looking for. Would definitely recommend Hays.
Great customer service friendly and helpful service
Very helpful when arranging our flights and accommodation to a more favourable date which saved us money.
All the staff in the Hythe (Hampshire) branch are so helpful be it in shop or over the telephone. They all go over and above to ensure everything is in place for the booked holiday.
So helpful in every way
Superb staff and very helpful
The team are always extremely friendly and very helpful. I gave the details for what I was looking for and in no time it was all booked, along with covering the extras such as parking etc.
Excellent service, staff very friendly no pressure to book a holiday etc, but we got the holiday we wanted. Definitely recommend
Claire at Hays Travel Cannon Park was most helpful in finding the right cabin for us on our next cruise. Great service as usual at Hays. Little wonder we always use them.
Always listen and a good all round service
I'm a first time solo traveller, and I'd put it off until last minute to book. Kadee was fantastic, super organised, and I'll definitely look to book with her next time!!
Excellent service and very helpful as was very undecided.
Hays Travel was Recommended to us. We went to Hays,Harrow branch as we wanted to do Caribbean cruise holiday.Amanda showed us various options for the cruise available suitable to the dates we wanted and explained and also priced the options. We chose the one we liked and booked the holiday cruise- Cocktails and coconuts ,Tropical shores.Now we look forward to departure date end of March 2025. We Tank Amanda and colleagues at the Hays ,Harrow branch and look forward to future bookings.
Karen was brilliant. Karen had prepared all the required information from my earlier enquiry which made confirming the booking really quick and easy. Another example of excellent customer service.
Vicky Dawson
Feb 19,2025Failsworth Hays Travel make booking a holiday so much easier. Sue is simply amazing, nothing is too much trouble and she explains everything in detail when I was booking a cruise. It gives me a great deal of reassurance knowing that I can just drop an email or give her a call with any questions. Can’t wait to book my next holiday. Thanks 🤩