Established in 2015, we are a clinical homecare company, specialising in delivering homecare services to patients.
We work closely with the NHS and pharmaceutical companies to dispense and deliver prescription medicine whilst providing nurse support to those patients that need it.
There are currently over 190,000 patients using our services, and our dedicated team offer support to them across a number of different therapy areas – Gastroenterology, Respiratory, Rheumatology, Dermatology, Oncology, Rare Diseases and many more.
Our aim is to make our patient’s lives easier, by taking the stress out of managing their medication.
We recognise that each one of our patients is unique, and our services are tailored specifically to their requirements.
For some patients we will simply dispense and deliver their medicine, for some we may provide training on how to administer their medicine, whereas others may require ongoing nurse support to have their medicine administered for them.
We will work closely with our patient’s hospital team to ensure their medicine and/or care is provided to them safely and according to their prescription.
An overview of the services we offer for our patients is available here. If you have any questions about HealthNet Homecare, and how our services work, please click here.
Paid £61 for one set of meds only to find out that £45 of that was a “service fee” when I received the item. When I complained they said there’s nothing they can do, even though they didn’t tell me of the cost breakdown at the time of purchase. No transparency in their costs. Avoid
Delivery drivers always friendly. The ordering process via the website is fast and efficient. Kept updated on delivery process via text. On the one occasion I had to email due to hospital not sending prescription they replied quickly and advised what I had to do to sort it. Overall an excellent outfit. 5/5
Due to a miscommunication about the delivery time, I was not home when the delivery came. JOSH, the driver, phoned me, and said he would wait the 10 mins it would take me to return home. WELL DONE JOSH. Great service. Thanks.
order cofirmation on email fast safe reliable drop very helpfull driver thank you
They told me what time they would arrive and they did. Polite delivery driver. Well done.
The nurse was very friendly and she went through everything with me.
I emailed Steph and Georgia - my hospital had a delay in sending my prescription out and they both were amazing in getting my delivery to me in time for when I needed it - they got it to me within 4 days of receiving it. Thank you both!!
Very knowledgeable and put you at ease
The nurse explained it properly How to use the needles, Tell me wat bad side effects are.. And wen to contact hospital. She really good👍
Nurse was really friendly and talked me through everything and happy to answer my questions. I felt that I could take my time and wasn’t rushed.
DELIVERY WITHIN GIVEN TIME, ALTHOUGH COULD HAVE HAD MORE NOTICE BEFORE THE ACTUAL DELIVERU DATE
Polite and professional
Great experience - but think your drivers should carry spare emptysharps bins that we can swap with the full ones !
GOOD MORNING. TO BE HONEST I REALLY DIDN'T UNDERSTAND WHAT THE LADY WAS TELLING ME FORTUNATELY I HAD MY SON WITH ME AND HE HELPED .
Always a good service and always within the given time slot
Nice friendly driver on time.
Friendly timely delivery. Would be useful if delivery slot could be issued a bit earlier on the previous day to enable better planning of day ahead
Great service
I haven’t received it
Keith
Feb 14,2025Nurse was informative, patient & answered all questions with no rush, nurse Megan was excellent to deal with.