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Excellent Customer Service, really easy to use and a fine selection of cars. The service was not only professional but also very human and compassionate, which I found the most important to me as I asked if it was possible to have my safety deposit back sooner, and they did it right there on the spot for me which I thought was very sweet of the staff. Wonderful service all around.
Always great to work with, feels like a family run firm. Excellent!
Excellent service & Sumit Patel was super helpful. Would hightly recommend.
Very professional and friendly service. The car was in excellent condition. Easy pick up and return. I highly recommend this rental station.
Mercedes C300 Cabriolet - AMG Line Hired the vehicle at very short notice last Friday. Was very simple to get a hold of the team at Hertz Dream Collection. They were clear and simple and provided me with a fabulous car to use over the weekend. Car was in mint condition, with even a full valet just after I reached the pick up location. Would definitely use their services again. Great service, competitive pricing, and no hidden non sense.
Lovely staff Excellent pick up and drop off station The car was immaculate
Great service from the team. Top communication and the car was faultless. Would highly recommend. James
Excellent service!
Sumit Patel from the Hertz Dream Collection team in Bayswater has been fantastic to work with! He went the extra mile for my client's last minute requests and never let us down. Sumit will always be my first contact if I need a rental car for one of my clients.
Good service, met our very particular needs and flexibility requirements.
Excellent vehicle choices, wonderful service and great personnel (yes, you Sumit!). My vehicle supplier of choice whenever I visit the UK. Thank you!
The best ! always contactable and replies immediately even via email. Best customer service as able to accommodate customer's request, even though its a last min request. Thank you so much!
I am happy with the service I had with hertz, i will be using in the future again,, thank you alot
Excellent selection of cars at reasonable prices, only minor gripe is nobody at dream collection kiosk on my arrival but arrived shortly after... overall great service
My car was available when I arrived. Charges were as advertised. Great car, great experience.
I rented a Nissan GTR and this was my 1st time dealing with them and the service has been fantastic, I waited at the Gatwick South Terminal to collect the car for 8 pm was able to receive the car early (Result) and was greed by a Friendly gentleman who delivered the car to me, Went through the necessary checks and all was great, Will definitely use them again.
All went well,happy with everything,will be back for sure if i need a vehicle.
Best cars With best service
Amazing car but it developed an issue. The guys at HDC were quick to send out a replacement and get everything sorted out fast. Top marks for customer service. Competitive pricing and awesome selection also help make HDC a solid choice.
Lin Chu
Dec 10,2019Such a friendly and helpful team at the Bayswater branch. Sumit was a great help; communication was quick and he made the hire process fast and easy for me. Upon collection, Ian and another lovely gent were so kind and made me feel at ease. Highly recommend if you want to hire a vehicle for an occasion! Thanks alot guys! :)