At Hiplok, we build quality security and storage trusted by cyclists and sports enthusiasts around the world. Our passion for innovation is matched by a desire to ensure our locks are as strong as possible for purpose. We lead with cutting edge materials and work with independent security accreditation houses around the world to meet this commitment. The result is unique, easy to use, quality products you can trust; whether on a training ride, commuting in the city, or storing your equipment.
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Ordered a cafe cable lock ,which unfortunately locked but didn't unlock ! got in touch with Hiplock and they sent me a new lock within a couple of days great customer service 9
I had my bike stolen, so decided to invest in this lock. It arrived quick and makes me feel more secure with my bike. It is small so quite hard to lock around the tyre and frame and pole, but with two locks it's fine.
Nice shopping experience and nice lock. Visibly heavy duty
Great lock, even though it’s pricy it’s peace of mind to know you’re making it more difficult to stop those scumbags from stealing your pride and joy !
Great service plus Great products.
Customer service was excellent. Speedy delivery. Waist bearing lock and chain is comfortable and superior quality. I also purchased Hiplok zip ties for additional security for short trips away from bike.
Glad to have another lock for my new e bike. 😊
Item I wanted was as ordered. The other item return and refund was easy
The product looks and feels great but a bit of a nightmare trying to find places you can actually lock the bike to in accordance to instructions given by insurance company. Also the way the key is configured it’s not obvious if you have actually locked it or not. Can’t fault the customer service, however probably wouldn’t recommend or buy again sorry guys.
It's kinda heavy but I'm sure u can get a smaller one I don't thinknwe need as big as we got. Serves it's purpose!
Very good customerservice
Fast delivery.
Fast delivery.
I want to ride as light as possible and don't plan on straying too far from my bike when I do, so the Z LOK is ideal for me. I keep it in my saddle bag wrapped around a spare inner tube and use it to secure the bike to a fence or post whenever I need to nip into a cafe or shop. The only problem I have had is that it was once too short to go around my bike frame and a wide lamp post but have since found you can link two ZLOKS together like a regular zip tie and double their length! Problem solved!
you did well!
Great service and fantastic locks many thanks
Excellent service very fast delivery. Bought a hiplock gold secure lock and chain to secure my E-bike not to heavy for the security it provides and easy to carry
Good & reliable lock.. I use it for my motorbike. 4 small disadvantages: The key sometimes doesn't completely turn to the full once I try to lock it. The weather protection cover is a bit not comfortable. A customized mount/holder could be very useful. Adding an alarm function could also be a good upgrade.
My order: RZ903680806GB Considering the fact that it's been almost a month since i ordered the Hiplok product and i still have not received it and also considering the fact that i never received a tracking number once i ordered it (i needed to send an email in order to properly get it)...safe to say i will never again order a Hiplok product for their abismal prolonged delivery time and experience. What i did receive constantly was not an update on my product (last update is a week ago...) was constant HIPLOK promotional emails which i never accepted. Your company definitely makes it easy to never order from again because of your terrible logistics and online customer service.
Daniel Glico
Sep 04,2023Solid lock, pricey but solid