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HomeProtect plans offer comprehensive protection against the high cost of repair or replacement of properly maintained major systems and appliances. A policy holder calls our claims center and pays a modest service call fee per claim when a problem or repair need arises.
Reviews 88
Jim Brodie
Aug 01,2023This is the worst. A complete sham. Website and customer service says 100% complete home coverage. When I tried to use it after paying for a year there was an extensive list of things NOT covered. How are you 100% home coverage and not cover anything? Complete waste of money.
Erick josue García Arroyo
Jul 22,2023This company is the worst; they lied to you. I got a home warranty, and when I tried to use it, everything was limited and super expensive compared to others. My biggest mistake was not looking for more home warranty companies.
Pamela Hayes
Jul 16,2023Informative, not pushy - HOWEVER... Look at your reviews! It looks like you're no better than Choice who you and other salesmen trash... Now I wish I had contacted American Home Shield who appear to be the ONLY reputable Home Warranty Company. According to the Better Business Bureau - there have been 42 complaints closed in the last 3 years and 38 complaints closed in the last 12 months!!!
Lisa Haley
Jul 11,2023Very knowledgeable. Kind voice and answered my questions. Thanks so much.
Latoya Spencer
Jun 27,2023This company is a scam I do not advise anyone to use them. None of the representatives are fully aware of anything one rep told me one thing another told me something different!
jerold axelrod
Apr 14,2023This company is a scam. They are dishonest to the core
Meade Huggins
Mar 14,2023SCAM! High pressure 'the sky is falling' sales technique for overpriced undervalued service. I've repeatedly told them to remove me from their mailing list and they respond by mailing me more often. As a sure sign that they are shady they avoid giving out address information for the company. Avoid them like the plague.
BONNIE
Nov 05,2022He was very nice and explained to what my my problem was on my spa..👍👍
Nate Lewis
Nov 04,2022Deja was accommodating and easy to talk to. I was really appreciated her patience and how genuinely nice she was on our call. She was great.
Cam
Nov 02,2022Everything was great. Phone was good, voice was good, service was good, everything was good
Jody Lorincz
Nov 01,2022This company sent me a letter that appeared to be from my home warranty company claiming that the warranty was about to expire with a "deadline" to renew. I called the number and was given a price totaling over $4000, with an initial payment of $495 and $315 a month for a year. They claimed that the company I had purchased my warranty from was not accredited and that they had an "A+ Rating with the BBB" I found neither was true. They are NOT accredited and have a C+ rating with the BBB. And the company I had a current plan with has an A+ rating with the BBB. I do not like being lied to. NEVER DO BUSINESS WITH A COMPANY THAT LIES UPON FIRST CONTACT.
Jennie
Oct 26,2022The installer was professional and efficient!
Linda Robberson
Oct 26,2022Very nice explanation I understood, went over coverages and cost.
Olivia Morris
Oct 23,2022Customer service was very knowledgeable.
Donna “Lynn” Horton
Oct 22,2022She was very helpful and easy to talk to
V. Mahoney
Oct 20,2022My experience with Shaun was excellent, I hope all of your reps are as polite as he was. If I need to call again I hope I get him again. Thanks V
Linda
Oct 19,2022My heating and cooler company said they would not take my Home protect plan I need to pay in full and collect payment myself, When I call home protect to cancel my plan I got so much crap from the representative and also the manager Cody. Like a used car salesman only worse. When I said I would contact the BBB and my attorney they finally said they would cancel my plan, but refused to send me any confirmation of canceling. I am contacting my credit card company now to stop any more charges for the plan. Buyer beware this is a scam and very unfriendly when you have a problem. The charges on my card are also listed as a different company name and address Plan Auto/Home in IL.
Paul L Bradley
Oct 18,2022High pressure technics like being at a used car lot. Only wanting to make a sell. Don't listen just sell! Terrible if you try and cancel they don't listen just keep trying to sell.
Charles Caple
Oct 04,2022She explained everything easy so I can understand
Matthew J Radloff
Sep 17,2023Horrible people on the phone. I want to get rid of my policy with them (because I got a different one), but they won't let me out. They say "Oh, but you don't have that much left"; I say that I got a different policy, they want to know who I got it with, I told them they don't need to know. They are STILL there, but I'll see what I can legally do to get them to go away.