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HomeProtect plans offer comprehensive protection against the high cost of repair or replacement of properly maintained major systems and appliances. A policy holder calls our claims center and pays a modest service call fee per claim when a problem or repair need arises.
Reviews 88
Clio Graham
Jul 29,2022She was very helpful and pleasant to talk to.
p a
Jul 27,2022I sent one the day I talked with Ken He was so kind, patient and informative I felt I was talking with family.
margie mulkey
Jul 16,2022Was very good At explaining what pricing was, and all that this covers. I just had to purchase a microwave and dishwasher at my expense. They will be installed next week. Wish these were covered too...
Regina Plunkett
Jul 16,2022Excellent Company, and Caring Employees. Stand behind their words for the best of their customers.
Peter J Schmitt
Jul 12,2022After I talked to Patricia the line was still open. I could hear them talking and heard that it was his first deal. He did a good job.they honored my veteran status saving us a few bucks and making it more affordable in payment form.
Betty Ross
Jul 06,2022She was very helpful! She passed me to someone that helped me to purchase a home warranty. She is very helpful I would rate her from 0 to 10 a 10.
Nancy Cleaver
Jul 06,2022First he was very personable and friendly. He put me totally at ease. He had a very good grasp of information that left me able to decide on my mode of action. He came across as very honest, but was able to achieve his objective of closing the sale. He was very accepting of my financial situation, and provided me alternatives to obtain my desired insurance. In short, a very positive and productive exchange. Thank you Arron.
Jerry Biggs
Jul 06,2022Nice conversation and info
Charlene Gaffney
Jun 20,2022Both she and Jason were very professional and thorough. Explained exactly and very courteous Thank you - Mrs Gaffney
Beth Barker
Jun 18,2022She was very nice and was able to answer all my questions.
Tammy
Jun 18,2022Customer Service was great.
Debora Stone
Jun 09,2022John was very informative and it was a pleasure talking to him
Cynthia Bullock
Jun 04,2022Junior was polite and informative. He took the time to explain the program to me and to answer any questions I had. He put my individual needs first by offering me the best options and then having me speak with his manager, Cody, to make certain I was pleased with my decision to utilize the warranty program.
Robin Bogus
May 26,2022Today I received a letter in the mail from home protect USA. Informing me that the property that I own is not covered under a home warranty program. It said that it was in part important to contact this company within 21 days of receiving the notice. Which I did after reading the entire letter. The gentleman who answered the phone was Stefan Daughty. After Stephan listened to everything that I had to tell him which was a lot. More than he really needed to know but he was so gracious and kind and he let me do my rant. When I was done I asked him to please explain the program that home protect USA was all about. He told me all about the total condo warranty which is a three-year plan and it covers all of your every day appliances. Including central heat and air plumbing electrical the hot water heater fridge raider stove microwave washer and dryer dishwasher garbage disposal. So he quoted me the price of the down payment and then he quoted me the monthly payments for 12 months. It was a little higher than I could afford. But because of everything I had been through in the last year he reached out to his supervisor a gentleman named James. And I’m so sorry I didn’t get changed his last name. So Stephan explained my situation to his supervisor and his supervisor brought the price down to an amazing and I mean amazing affordable plan for me. So I was able to make the down payment and get on an 18 month payment plan once that 18 months payment is paid off then I have two years payment free. And the best part of it all was that the only thing you are charged for is a $75 service call. Whether they have to replace or fix whatever it is that is not working properly. I felt like the Lord sent these people to me today for a reason. Needless to say I was in tears when I hung up the phone and I prayed and I thanked the Lord for this wonderful opportunity that I was able to afford. Because all of my appliances are old. If I would have answered the first letter over a month ago I wouldn’t of spent $9000 on a new air conditioner. So if you get a letter from home protect USA please don’t hesitate to contact their office, it will be the best move you’ve ever made.
CAROL WINTERS
May 20,2022Zac was a wonderful representative, very knowledgeable and helpful. Thank you Zac!
Sarah Crumby
May 17,2022He was very pleasant and helpful. And was able to negotiate a rate since I’m a widower.
Dorothy Praught
May 12,2022Christina was professional and let m speak. She answered all of my questions except for one. She quickly got some one on the phone to answer that question.
Charles W
May 12,2022Christina was very helpful. explained everything clearly
Cindy Woodruff
May 11,2022Had a good experience with Justin today. He was nice to talk with and was able to answer all my questions. I felt he was knowledgeable about the plan and what I could expect with the plan.
Jackie Taylor
Aug 05,2022Debbie and Trevor were very nice and professional. I have been wanting to get this since we refinanced out home. Too bad we didn’t get it sooner/ bought a new dishwasher🌟💫✨. But looking forward for protection with problems we will have in the future♥️