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Reviews 256
CW
Feb 14,2022Great sofa. Excellent customer service, quick build time and prompt delivery. No complaints.
Karen Yorke
Feb 12,2022Sofa arrived in 6 days. Delivery guys Ali and Shamak were fantastic. Great experience all round. Thank you.
M Kelvin
Feb 11,2022100% very good service got my sofa and armchair delivered within 3 weeks, they contacted me let me know about the delay but still delivered in time very good company in love with my new sofas the delivery team 4 were absolutely great thanks Victor & Shamek
Danielle Chisholm
Feb 10,2022Best sofa i ever had by far at first i was concerned because never ever did i hear about this website but they kept in touch with my order and delivered within good time, the delivery team were great and kind really happy with new sofa
Sharon p
Feb 10,2022Lovely sofa good communication responded quickly to my emails , Arrived within predicted delivery dates. Delivery was good and on time great customer service from the drivers
Samantha McKoy
Feb 09,2022Saved £200 with this company found them online great customer service, fast delivery and very high quality sofa, my sister has brought one from here after seeing mine, very good service thanks
Jayne O
Feb 09,2022Had my sofas delivered last week they are very comfortable and strong, the delivery were nice and helped me unpacking the sofa overall 5 stars great company will use again
Matthew Stewart
Feb 09,2022I would give this company a zero rating if I could. DO NOT use this company. Ordered a set of sofas in November, they came delivered with faulty feet, when screwed into the sofa they were at such a had angle that one of the sofas was to dangerous to sit on. A guy came out to inspect them and had agreed their was a fault with them so they replaced both sofas with a new set. When the new sofas arrived they had exactly the same fault as the ones before. Contacted them again and they agreed to replace them with a different set in the new years. After contacting them in the new year this was after having to deal with these dangerous sofas over Xmas they again agreed to replace them they have now gone back on that word saying that there is no fault with the sofas at all and that it's my carpet that is at fault. So please do not use this company cause risk loosing your money like I have. I'm now in the process of taking them to a small claims court to get my money back. Filed paperwork to the courts today
David Daykin
Feb 04,2022good service,prompt and professional delivery
Ronnie M
Feb 03,2022Excellent looking and sturdy 3 piece suite now in place. HSC we’re excellent when ordering and sent us numerous samples to make sure we ordered the correct colour. Customer service staff were always very courteous and professional and the prices are excellent. This would easily have been a five star review but for the slightly late delivery ( though the delivery guys were brilliant) which would have been OK with us if the HSC communication had been better. A small issue with one of the feet was promptly resolved. Overall, highly recommended and a little more communication with customers would enhance the company’s reputation and lead to a five star rating
alli
Jan 28,2022Very pleased with the Oakland Two Seater. Lovely sofa. Home Sofa Company were very good: quick to reply to any emails, kept me updated throughout order and delivery process. You order from Home Sofa Co. then get an email to say their delivery company has collected from them, then you get email to tell you when delivery to your house will take place. Also received phonecall to check order, and a call when delivering. Really happy with sofa and service.
Charlie T
Jan 26,2022Great service great product quick delivery and my family love the sofa thank you very much
Louise Bloyce
Jan 25,2022This is the first company that I have used deserves 100% customers service rating. I will use again and refer my friends to.
Elizabeth Storey
Jan 25,2022Ordered the Quincy corner sofa in Beige it came on time it is a lovely sofa and I absolutely love the fabric feel to it, it’s nice and comfortable my cat loves it and my children do too, The delivery man was very kind they took the sofa up to my flat and installed it
Pete Kirkland
Jan 25,2022I got my delivery today they kept in contact, they promised to deliver within 10 days as i needed the sofa urgently and as i been let down by another company i was skeptical at first but i am glad i went with my gut feeling, this company saved me £150 on the same sofa i wanted and it is absolutely gorgeous, the soft feel and extreme comfort, the delivery team were great they assembled my sofa and overall i am extremely happy. Would use again and recommend to all.
Jordan Mcdonagh
Jan 25,2022Purchased a sofa in December from the first use the sofa didn't feel right. Tried to return the sofa according to the 30 days no hassle but to no avail. Poor reviews are not posted on the website be careful. £600 wasted ordered a new sofa as this corner is truly terrible.
Asacia R
Jan 20,2022Ordered on two separate occasions and both times received great service. Thank you for our lovely sofa and foot rest :)
Fiona
Jan 18,2022We ordered 2 Chesterfield sofas from here just before Christmas which arrived within a few weeks (quicker than estimated delivery date). The sofas are beautiful and well made. We were kept up to date with the delivery details and they were delivered as scheduled. The delivery guys were incredibly helpful, polite and friendly. A couple of legs were missing from van but they set the sofas up with alternative legs and ordered more of the original ones which they returned with a week or so later and fitted them for us. Absolutely delighted with this company and would highly recommend them.
Gillian Crighton
Jan 15,2022I ordered a sofa from here after viewing a similar one on another company’s website for £400 more. It was delivered two weeks early, communication was excellent and the quality of the sofa is perfect. I received text message updates regularly throughout to update me on my order as well as estimated day and exact times for delivery and a 30 minute warning on the day too. I can’t recommend them enough if you are looking to get a new sofa. I ordered the light grey Bishop U shaped sofa and it’s exactly as it is in the pictures. I had also spoke to a lovely employee via their Instagram which was great too. Highly recommend.
24-26 Regent Place, Izabella House, B1 3NJ, Birmingham, GB
http://homesofacompany.co.uk
Habib Khan
Feb 14,2022Waited 4 weeks but i understand its busy because of new year they kept me up to date and delivered within the promised timeframe, overall the customer service is beyond great, the sofa it is lovely will use again !