Homesure Property
To leave a review you need to be logged in
Homesure is an independent Sales, Lettings & management agency based in the heart of Woolton Village. We use modern marketing methods, combined with a bespoke service to sell and rent Merseyside’s finest properties. Operating from our modern, paperl...
Reviews 209
customer
Sep 29,2022Most helpful, quick acting agents I’ve experienced in Liverpool.
Kevin
Sep 28,2022Worked for homesure for nearly a year, couldn't think of anywhere else i would br treated better, love the place and people there.
Paula
Sep 20,2022I have been a Domestic services contractor for sometime now for Homesure and i have always had a positive experience. The office staff are all very professional and experienced, always very welcoming when i visit the office and at hand to help with any needs. It has been a pleasure so far and i look forward to continuing providing a professional service for them. Paula.
Bowers property cleaning
Sep 14,2022Worked with this company for awhile now, pleasure to work along side
Nick Boyce
Sep 14,2022Homesure is by far the best lettings agents I have been involved with, their response time is second to none with a plethora of energetic staff who are eager to resolve any problems that may arise, I particularly enjoyed dealing with Ellis, she just wants to help and has a fantastic manner of compentence.
Kevin Osullivan
Sep 14,2022Homesure is a very knowledgable team and always make me feel like nothing is too much for them. They have given me great guidance over the years that has always prove correct
Paul Smith
Sep 14,2022Having been a approved contractor for a while now I can honestly say that homesure Property are one of if not the best property management company in Liverpool and surrounding areas. They are very attentive and go above and beyond for their landlords and tenants. All the staff are extremely friendly, helpful and supportive. Thank you all Paul City Roofing
Danny Dalzell
Sep 13,2022Excellent communication and service provided by Ellis, Dermot and the team each time I have contacted Homesure. Wouldn't hesitate to recommend anybody to use their services as they are always helpful and professional.
Mr John Pennington
Sep 13,2022An excellent company very well organized easy to contact keeps you updated at all times
Boti Gyorgy
Aug 31,2022A good team !!! It was a pleasure to work with your company!!
Steve Parry
Aug 03,2022This is such a professional company and wouldn't hesitate recommending to anyone thinking of using them as a letting agent.....compared to previous letting agents who I have used in the past they are light-years away. their reports are so thorough & backed up with a wealth of photographs. Special thanks to Josh & Connor who have made my life so much easier.
Fulbert Fulko
Jul 07,2022I was a tenant handled by Homesure and their service was really good. Everything was handled professionally and on time, it was easy to reach them and get assistance. If we required some major works to be done, this of course took some extra time due to paperwork, but everything was done within a reasonable time and no request has ever been ignored. Definitely recommend to all landlords!
Ella
May 31,2022Amazing customer service I had a phone call a couple of weeks ago with a young girl named Ellis and she was lovely so reassuring and helpful made everything so much easier. Would definitely recommend.
Marina Kapranova
May 25,2022I have had a pleasant experience with Homesure for over 3 years that i was in the house. All the issues that i have had in the house were solved in good time. Also I didn't have problems to have my deposit back after I left the property. Peter made the move out process easy and quick. I would recommend Homesure for anyone looking for rent a property.
danielle bowers
May 07,2022We are bowers property maintenance and bowers property cleaning. We have worked with these guys for afew months never had issues, great properties, pays on time and communication is A* Please to be apart of a great team. Keep it up.
Dan Jones
May 06,2022Not only are the staff friendly but communication is fantastic also. They are definately highly rated by me for great customer service
Matt
May 06,2022Homesure property are very professional, has a great communication between myself and the letting agents. I’ve been doing work for the agents for a while now (sub contractor) I can say these are the best around! I would 100% recommend homesure property!
Dan Clark
Mar 10,2022I would 100% recommend Homesure Property managers. They are friendly, very professional and provide a great service.
K ROWE
Mar 08,2022Oh where to start with Homesure... Firstly, despite viewing a house and specifying that the conditions of me accepting a rental contract would be the actual cleaning of the house, I turned up at the property on moving day to finda house without a working oven, the home itself was still dirty. Further to this, the back door was broken off the hinges, meaning anyone could have walked in and there were old whisky bottles strewn across the yard from one of the rudest contracts I've ever had the misfortune to encounter. To their credit, they did refund me a week's rent while I waited for them to get a cleaner in - which I did have to ask and negotiate for. Secondly, the maintenance team themselves leave a lot to be desired. When I told them I had a non-responsive radiator, they sent me a youtube video on fixing it when I asked for help. The door fell off, they asked if a family member could fix it. The final nail in the coffin has, undoubtedly been, my home being sold with me in it in less than a month and they told me nothing before or after the sale. Meaning that I could have been told at any point, that I had two clear months to vacate without a single word from Homesure. This trend continued when the house was sold: despite one very unhelpful person informing me, posthumously, that they 'had given you all the notice we can' with regards to the sale (which they, by their own admission, two emails earlier had clearly not. It was I who contacted them regarding the sale). Finally, I learned this week only, almost a month on, that the sale has been finalised with a private landlord. This means that this company have had a month and a half's rent from me, in advance, through a standing order and said absolutely nothing until the landlord himself turned up to show me the deeds. Honestly, even if the house being up for sale could have been forgiven them still accepting money from my account because they couldn't be bothered to tell me the sale had been finalised is just another unnecessary and easily avoidable headache on their part. And it is a genuine shame because there are a few people in the Homesure team who absolutely deserve better than this review for how kind they were to me individually. I genuinely applaud the guy who did my home inspection, the contractor Homesure eventually send to fix the door and the woman who arranged the deposit and refund for me initially. They are all exemplary staff members who should be praised. The orgnisation itself however has been a constant source of stress for me this past six months. I would have recommended them based on my interaction with them before the tenancy began. Posthumously I will simply say this is one of the most shambolic rental experiences I've had and I would not recommend them, unfortunately.
HOMESURE PROPERTY, 32 Allerton Road, Woolton, L25 7RG, LIVERPOOL, GB
http://www.homesureproperty.co.uk
Lee ryder
Sep 30,2022Was great working with daisy and rosangh thanks alot