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Reviews 600
Joe C.
Feb 23,2021I purchased a second user car and traded mine in on a part exchange basis. Peter was great to deal with - very professional and friendly to deal with - both over the phone and in person. The car purchase was top notch & as described. The car was prepared and services exactly as they said it would be. I am more that happy with it and would have no hesitation in recommending them to others or using them again!
Jane Hall
Feb 21,2021Returning customer. Mot and service. Like the video taken of the mot
MR STEVE DYER
Feb 18,2021Generally a smooth transaction and handover, however we did request a years road tax and have only got six months.
tracey Holland
Feb 18,2021Have used Horsepower now for a few years for both my husbands and my own car for servicing, mot’s and bits in between. Always very reliable and friendly. I do like seeing the video that is taken when they perform a service and you can see exactly what they are talking about. Lovely to get a clean car back when it’s had a service too!! One tiny niggle, my husband took his car in but said he wouldn’t be available to talk during the day so they were to ring myself if anything was needed. This message didn’t get passed on and so messages were missed during the day as they were trying to get hold of my hubby. Still a very professional team and now they have a loyalty card so even better!
Jason
Feb 17,2021Buying a used car is always a bit risky, even more so when on a small budget. Horsepower were great from start to finish, happy to answer all my questions and negotiate a little. The service was also very good, the car was delivered to my door with a cooling off period as test drives are not possible due to the pandemic. The car also comes with a warranty, making it reassuring there is a company independent of Horsepower willing to provide peace of mind. I bought a 12 year old car!
Mr Colin Turnbull
Feb 16,2021Lovely car, but promised service updating not done, and car delivered with an obvious exhaust drone. On returning, the owner refused to check the car and dismissed me with an instruction to the sales manager to refund immediately and get rid of what he considered a troublesome amateur . I took the money and on the way home bought a better, younger, lower mileage car with full Mercedes service history, so the owner’s parting remark of not being able to find another one as good was soon disproved. Beware of dishonest practice and lies by the salesman, when the car is not prepared as promised in writing!
Jane
Feb 13,2021Great experience buying my car from Horsepower Motor Centre. Having bought the car online I was a bit worried if I would be disappointed with it but I couldn’t have been more wrong. The car was everything and more than I expected. Overall really pleased. I would recommend Horsepower and will definitely consider buying my next car from them. Danny who sold me the car was a real genuine guy too and gave me confidence using a second hand car. Thank you.
Liam
Feb 09,2021Great service hassle free .sold as described. Click and collect was easy .
MR MOHAMED ELKHEIR
Feb 08,2021Friendly staff. Good customer service.
MR TONY PENNY
Feb 08,2021Great service from all the staff
Satisfied customer
Feb 06,2021Very friendly, efficient service despite Covid. A super little car for our daughter. Thank you!
MR LEE RICHARDSON
Feb 06,2021The service that I recieved on my car was fantastic. Danny was very welcome and kept me up to date about the car. Highly recommend
MS SUSAN PLATT
Feb 05,2021Excellent service. Car arrived today, earlier than expected. Delivery from Kent to Cornwall. Responds to emails very quickly and easily reached by phone. This is the 4th car I have bought, from a distance, and not seen it first. Horsepower was by far the easiest and the quickest.....highly recommend.
MR TERRY CLARKE
Feb 04,2021Brilliant all round
LEWIS LAKUDZALA
Feb 01,2021Very pleased with my purchase and the service of these guys. The process was easy and I am happy that I got my moneys worth with my new car. Viewings were limited due to the pandemic but the new 104 point inspection is a good way to ensure that everything was working as it should be. Peter was a pleasure to deal with and made sure that I was happy during the whole process. Would definitely recommend 5/5, especially if you're looking for a new BMW or Mercedes!
Nicole
Jan 31,2021MOT - so helpful. As I was working, I couldn’t answer phone so spoke with my partner. Had great patience and so thorough. Upon collection, I was impressed with how safe I felt in store with markings, distancing and hygiene. Couldn’t recommend enough! Will be taking all family cars from now on.
Sara Brookes
Jan 29,2021The staff were really helpful, kind over the phone and quickly sorted all the details for the car I wanted. The centre has a very friendly staff and the car was exactly as described and came with full service, mot and years warranty. Would definitely recommend.
MR ALEX LAMBERT
Jan 29,2021Horsepower has been excellent from start to finish. I had problems with the part exchange on my old car and they helped me all the way through. Danny and Josh have been great and kept me informed at every stage even emailing the garage I bought my old car from to help sort out a problem. When we finally got the problem sorted out the guys said see you tomorrow your new car is ready and waiting for you. The car was immaculate inside and out and had been serviced and had an MOT which I was shown.Cannot fault the service they provided and the honesty, nothing was too much trouble you only had to say. Would definitely recommend Horsepower to anybody.H
Katherine P
Jan 29,2021Horsepower are incredibly professional and kept me updated throughout the whole process of having my car serviced and MOT’d. Great customer service! The team were friendly and really helpful with explaining the technical side of the work. Would definitely recommend their services!
Unit 1 Sovereign Way, TN91RH, Tonbridge, GB
http://www.horsepower-motor-centre.co.uk
Mr R Cervid
Feb 25,2021I buy the car from dealer and when I go home the hand break was faulty I call next day and was fixed but when I com for MOT this garage fail my Mot from same issue hand break.So basically I buy the car whit a issue and failed my Mot for him fault I’m very disappointed