We were a group of 10 We were very happy with hotel direct as all went smoothly with our hotel and theatre tickets They also answered my questions promptly I would be very happy to use them again
Excellent 2 night break and extremely straightforward! Would highly recommend.
Great price for hotel and theatre tickets. Excellent communication via email with clear instructions
All the information I required was sent well in advance, clear instructions on accessing your tickets.
Easy process to select and book. Good service all round.
Hotels Direct were amazing from start to finish. So easy to book and great communication, for the price we paid for the whole trip it was amazing highly recommend 5*we had National express coach return 1 night stay in the President Hotel and tickets to Sister Act
Right from the start Hotel Direct were easy to deal with. All questions we had were answered and, once a booking made, confirmation came through quickly with clear instructions as to what 'paperwork' would be needed where. Even more impressive was an email from Hotel Direct the day before our stay just confirming they'd checked our booking with the hotel! A relief to find a company with no hidden agenda and no last minute alterations to our booking.
Hotel Direct sent the details straight away after booking to confirm. Had a few update emails. All in all excellent service, great price as I did national express and hotel package. It was a great deal. Hotel was fantastic, national express great service. Thank you for getting us to the ABBA Voyage and having a great stay. UPDATE. Since writing this review I was so impressed with the price and service that I've booked again with Hotel Direct getting another bargain in December, going back to the same hotel in Stratford and going to ABBA Voyage again!!!! Thank you so much!!!!
Excellent service
So easy to book this trip and very helpful staff
Excellent package deal coach ,hotel and show will do again
Very easy to arrange package. Pleased with price and all arrangements. Will certainly use them again
GREAT PRICE. FANTASTIC CHOICE OF HOTELS. EASY WAY TO TRAVEL AND STAY WITH COMBINED BOOKING. WILL DEFINATELY USE THEM AGAIN
I spoke with a gentleman to make my booking. He went over and above to help with our accommodation and for train and theatre booking times to work in line with our weekend in London. The hotel rooms were lovely and the location was perfect for getting around London. The gentleman was very kind and courteous and extremely helpful in pulling together everything on this trip, lovely gentleman to deal with. This made for a very pleasant booking, experience.
Would definitely use again. Hotel perfect, show great, nice and easy.
This is the first time I have used Hotel Direct and I found them easy to book with I was able to speak with someone via the phone which is a bonus. I was sent an email a few days before my visit advising me they had confirmed with the hotel my reservation including the name of the person they had spoken too, the price I paid for the rooms was very reasonable and included breakfast. I will use Hotel Direct again very impressed.
On both outgoing and return journey our designated seats were "double" booked,we booked in March but 2 other travellers were allocated our seats only a week earlier to our departure,This caused embarressment to both parties,I have had a knee replacement and didn't want to search the train for spare seats whilst the train was in motion but the other party was good enough to move,Obviously a Trans Pennine Rail problem,but could do without, especially on both journeys.It lets Hotel Direct down
Stress free. Reservations for the hotel and train journeys were done for you. However, I would have preferred reserved seats on the train.
We have been booking theatre breaks with Hotel Direct for years and they have never let us down.
Nicola Carlyle
Jul 07,2024Easy online booking. Good customer service correcting theatre seating enquiry swiftly and professionally. Smooth service. Good communication.