To leave a review you need to be logged in
Reviews 61
customer
Oct 03,2024The service and our nanny, Ana were wonderful. We had a last minute change of caregiver, but Lucia had three capable alternatives for us to choose from. Ana was prompt, communicative and most of all great with our three children. We would highly recommend Hotel Nanny.
Renu Patara
Jul 16,2024As an anxious parent if 4 month old I felt the entire experience from booking was seamless. We had EMEL look after my son. She let us have a night kid free and we felt very relaxed with her. From the moment she came to the hotel she greeted my son and let us get ready for out night out. She sent me reassuring texts whilst we were out that everything was fine. She fed and bathed my son and when we made it back to the hotel he was fast asleep. He was very happy and settled with her. I would definitely book her again as she was so friendly and very experienced. What I loved about this derive was that they answered every question I had pre booking. Highly recommend and I will definitely be using again in near future!
Meredith Kursmark
Jul 12,2024I had a great experience with Hotel Nanny. I was visiting from the US and needed someone to watch my 9 month old son for 2 evenings. I was sent the CVs for 4 nannies who were available for both of my dates and I chose Ekram. She was lovely. She arrived right on time and ready to play. My son was comfortable with her immediately. I had emailed her his bottle and bedtime routine and she had reviewed it ahead of time and got him to take his bottle and go to bed both evenings without issue. I felt very comfortable knowing that my son was in good hands while I was away from him. I will definitely use Hotel Nanny again in the future if/when I am back in London.
Elizabeth
Jul 10,2024Valia was amazing with our 1 year old daughter. She helped with us for a month and put lots of love and care into her time with her.
Ryan
Apr 28,2024We had the pleasure of having Ekram watch over our children while in London. She was very friendly and the kids warmed up to her very quickly. She was very good at keeping us updated via text about how the kids were while we were away. I would recommend Hotelnanny for any family who needs a nanny while in London.
Kristen Fujieki
Apr 19,2024Professional, easy to work with, and great at giving options at the last minute. Ekhram was a lovely nanny for our 8 yr old son. Usually a very shy kid, He warmed up to her immediately. She helped us two nights in a row, had excellent communication, arrived early and on time, and was flexible with our schedule. Will definitely use this service again. 💯 recommend!
Michaela
Apr 17,2024Amazing experience! I contacted this agency very last minute for a nanny and Anita was incredible. So tentative to our children, we felt safe with her and the kids had a great time. My daughter even asked for more time with her!
Lisa
Apr 13,2024Our sitter Rebecca watched over our 4 months old baby at hotel Nobu in Shoreditch from 8pm to 1pm, she was very friendly and seemed very at ease and experienced. Great and reliable service, will definitely use again when in London
customer
Mar 15,2024Awesome experience the whole way! Thank you!!!
customer
Feb 22,2024Very happy with Hotel Nanny! I requested the service quite spontaneously and we got the wonderful Ekram taking care of our 9 months old baby. Ekram is very professional, experienced and reliable professional- we definitely felt relaxed leaving our son to her. Hotel Nanny provided us with 3 options we got to choose from, including full CV and qualification details. Everything was very transparent, including the pricing (there were no hidden cost for transportation or so) Would definitely contact the agency when I’m back in London.
Sonia M.
Jan 03,2024We were visiting from the US and between two families, the parents needed a night out. Becky did a fantastic job managing 4 kids with all different needs/energies. The kids had a blast with her, and I would definitely recommend her to others.
Hotel Cafe Royal
Jan 03,2024Highly recommended Babysitter company. All the nannies are professional and attentive.
Consumer
Jan 03,2024Denisa was excellent. Thank you to Hotel Nanny for the excellent service and for having such amazing nannies. They take all the strain and worry away. I highly recommend.
Anne S
Jan 02,2024We contacted Hotel Nanny very last minute and they responded quickly to our request. Our nanny was very friendly and our kids loved her. Would highly recommend this service!
Peter and Moucharem
Dec 22,2023Great service. Very professional team.
Helena
Dec 22,2023Our nanny, Sonia, was lovely. Our son was pretty anxious about being left with someone he didn't know in an unfamiliar city (we were visiting London from NYC) but she put him at ease immediately and he had a ball with her! Arranging everything with Hotel Nanny was super straightforward. We'll be using this agency again when we're next in London
Elise Kuit
Nov 07,2023Hotel Nanny provides a wonderful and stress free experience. Our nanny Laura was wonderful, our daughter had the best time -and therefore so had we!
PB
Oct 16,2023We were amazed that the agency was able to organize a nanny for us at the last minute. We put in a request at 9 am and the nanny was able to come over by noon. The individual looking after our 2-year-old son was great and extremely professional. I highly recommend Hotel Nanny if you need someone reliable urgently. We're so thankful!
M. Bowles
Oct 16,2023It was the first time using a nanny for us and we can't wait to return to the hotel to make use of this service once again. We could head out worry free and the nanny kept us updated all day while we attended a work event. They went out to the park, had dinner and our son was sound asleep when we got home. We were so nervous but our nanny made us feel at ease right away. Thanks to the team !
Heather McFarland
Nov 06,2024My family traveled from the U.S. and needed a sitter in our hotel one evening. Everything starting from the booking process was comforting and easy. Ana was our sitter and incredible with our toddler. Immediately after meeting her I trusted her and knew my daughter would be safe, have fun, and be well cared for. Will use this service again when we travel!