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Reviews 69
Coffee Co.
Oct 13,2022Great company, always going that extra mile to accommodate our needs.
Jose
Oct 12,2022We highly recommend IBC Simply as providing a high level in customer service, deliveries, quick responses, aftercare policy; you would not want or need more than they provide!
MARCO FERDENZI
Oct 11,2022Great customer service, quickly responded to any quiries i had as a new customer. Dealt with Matt, his approach was very professional and thorough thank you. Delivery time was excellent and products are very good. Thanks again the team at ibc .
LAURA BRIDGE
Sep 16,2022Always excellent service
Ang K
Sep 14,2022One of the nicest and most professional companies we've had the pleasure of dealing with. Things don't always go right - that's part and parcel of business - but IBC are so easy to raise issues with which get resolved quickly if it's within their power to resolve, and if not they do what they can to help. A lot of our deliveries have to come packed in a certain way and they have always been so incredibly accommodating in that sense. Can't ask for more! Customer service aside, the products are fantastic. Great range, yummy flavours, helpful recipes/ideas, and it's great that they're always thinking of new things to freshen things up. Shout out to Matt, Louise, Amber, Kimberley, Scott, Olga, and even newbie Nathan (who has been stellar) for the service and help they provide us day in day out!
customer
Sep 09,2022I placed an order on the 1st of September and was supposed to get it latest I believe by Monday. I chased up on Tuesday and was told was delivered to the wrong address and would will be sent out on Wednesday. Didn't receive it so chased up on Thursday and was told sorry I need to reorder. I did not get a satisfactory explanation as to what happened to my order. Although this is a one off, I feel if I was a first time customer I would be put off by this experience. It's taken over a week to get an order that was supposed to be delivered next day. Meanwhile sales has been lost by the unit for not having the stock to sell and marked down for non-compliance. I am happy with the response and reply.
Tracy Garner
Sep 08,2022great prompt service
n/a
Sep 02,2022Brilliant team of people, fantastic customer service and nothing is too much trouble. Wonderful service, always! Definitely 5*
1st Floor, Riverdale House, 19-21 High Street, AL4 8BB, Wheathampstead, GB
http://ibcsimply.com
Mariola
Oct 17,2022Professional service, everything for the time :) I recommend it 100% Express processing of my case and quick preparation of the order for collection. Professional approach to the client.