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Shishagear, Starbuzz, Savacco, Fumari, Tangiers, Hookah, Shisha, Apple on Top, Kaloud Lotus, Khalil Mamoon, Al Fakher, Art Hookah, Blazn Burner, Blue Mist, Double Apple, Overdozz, Alpaca, London, UK
Reviews 17
Ronika Ponja
Feb 06,2025Scammers!! Paid for next day delivery and it arrived broken! Then took multiple chasing to sort refund. To which I was agreed to get my delivery fee back. They’ve now only refunded product fee and not delivery fee and ignoring me! Abilities scammers taken this to ombudsman to sort now.
Nick
Oct 03,2024Shisha Gear has a good selection of tobacco and items which are fairly priced. From the order to the door it was efficient and reliable. I won’t hesitate to order again.
Armshouse
Sep 04,2024Been using these guys for a number of years now. Always great products and service. Quick turnaround on UK orders and if you're a regular, you can earn points that give you discounts. Any issues (not that I've had many) a simple email usually clears things up.
John
Nov 08,2023Ever since I have started ordering from Shisha Gear, I have stopped ordering from other places. Fast service and quality products. There were few occasions where I had to contact them but their customer service is amazing. Within next day, item arrived at my door step and dealt with all the issues in very professional manner.
Disappointed Customer
Oct 09,2023Sent totally wrong item! terrible experience with poor communication and customer service skills. Expect to send back at my own expense when it was their own fault of sending the wrong item in the first place! Would avoid these scammers and go to someone else much more reputable like Wazookah
C.o.m
Sep 25,2023Quality products and excellent customer service! My partner bought a shisha from shishagear and we love the style and quality, I recently ordered a new one for our newly wed friends as an housewarming gift and they are over the moon.
Sabtain Aziz
Sep 14,2023I’ve bought many products of the years from Shisha Gear with no issues. Once I had a faulty pro cut which they quickly rectified. They often stick hookah products no one else has and as soon as they are released and the best part is they have a loyalty program where your collected points can get you things like free delivery or money off your next purchase.
Irene
Sep 01,2023This company has not delivered my order and does not refund my payment.. It's been 3 months since I ordered, the amount paid is over 70 pounds - what a disgrace & disappointment Pay attention - there are no google reviews of Facebook reviews available, which is a signal in today's world
Thebondouk
May 16,2023Plenty of products to choose from. Quick response to any enquiries. Great variety of shisha tobacco and shisha pipes. Small recommendation would be if you guys could stock element shisha tobacco and serbetli tobacco. Other than that great site
George
Jan 18,2023I've been searching on the internet a specific part for my shisha - a magnet connector that you place inside of a Mattpear shisha. The problem is that it's impossible to find spare parts like this one that can be shipped to Spain (yes, believe me Spain doesn't have those). So, these guys helped me out. Although I am having problems with the shipping, this doesn't have to do with them, as it's mostly related to an awesome infrastructure of Spanish customs. Even with this problem I am receiving enough help and assistance from Shishagear, so I can't realy say anything else but big "Thank You"! I am definitely coming back to this shop because they've got some awesome things that we don't have here in Spain.
Zain Zahid
Aug 04,2022Really good service, the products are legit, safe to say you are getting exactly what you are paying for. Quick tip, make sure you research your product before ordering it. Ordered a few things now and not one bad experience. 5 star from me, will definitely shop on shishagear gear for all my shisha accessories :)
Suz
Jun 14,2022Shishagear are consistently excellent. I have never had any issues with my purchases. I am a regular customer. Delivery is fast and prompt. They package the shisha tobaccos really well so that it doesn’t leak during delivery. Their reward system for discounts are also very generous. Very pleased with the company; they are very friendly and response is quick.
MM
Jun 02,2022Received amazing service! I was interested in purchasing a shisha for my husband as a birthday gift, and I selected one from the website. The seller was thoroughly helpful and went above and beyond for me, and the shisha is also amazing to use. Will most definitely be purchasing from this site again, and highly recommend to anyone looking to buy a shisha online!
Fahad Khan
Dec 11,2021Excellent shisha, Delivered promptly! I must say the customer service received was top class. I bought a hookah set but realised that when my delivery arrived that one of the items was missing. I reached out the shisha gear customer service and they sent over the missing part with next day delivery without any hesitation! The also gave a coal burner free of charge as a gesture of good will. Very impressed!
Adeel Ul-haq
Dec 02,2021placed multiple orders from this company, can honestly say hand down best online shopping experience, from site usability to the delivery. had a slight problem for the first time ordered multiple things on black Friday and unfortunately they accidently missed on of my flavours, emailed them and got the item out to me next day. 100/10 service!!!
Shy
Nov 01,2021Excellent choice of flavours / equipment for very reasonable prices. Delivery is fair and they definitely go the extra mile to get your items to you as quickly as possible. I'd highly recommend them. I've made a few purchase over the last few months and they've been excellent (who would have thought banana custard is an amazing shisha flavour).
Jo
Feb 17,2025Terrible communication and service - 10 days deliver for a next day delivery. Shane wazookah shut up shop as these cowboys have no clue