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Reviews 791
JOHN and Brenda
May 23,2019We worked with Ramy to get a great priced bundle for Direct TV, internet and ATT cellular service. He was thorough and very patient as he talked us all (4 way calling) to set up the new cell phone service. We are having issues with ATT cellular at the moment, but are trusting Ramy and In my Area to resolve it! We were told a big lie by them and did NOT get all the discounts and rewards promised by Ramy. ATT canceled his order and I had to go to the store....all the extras promised by In my Area were not valid. Beware!!!!
Bathabile
May 22,2019Mitch provided great customer service and handled my needs quickly.
Princess Mustapha
May 22,2019You have the best sales man. He definitely knows his job because he was able to explain everything to me in layman terms, and answered all my questions. I am very pleased with everything. May God continue to bless Ramey in all his endeavors, Amen.
Eli
May 22,2019Overall great interaction; I spoke with Peter and he helped facilitate me setting up my internet. He was courteous and clear throughout our conversation and went out of his way to be personable. Additionally, he did not make me feel like he was pushing anything on me that I did not need or wasn't interested in, which was very much appreciated.
andrea
May 22,2019Rachel did amazing, she didnt leave any info out and i wasnt on hold for a long period of time
Allan
May 22,2019spoke to fast at times
paxton
May 22,2019Very Helpful and a pleasure to speak to!
Hope
May 21,2019He was very helpful and informative
Brennan
May 21,2019Fantastic! Great help and also helped get me the best pricing for high speed internet!
SARA
May 21,2019Great customer service, we had Phil help us out and he went above and beyond to assist me in getting the best package that was offered to our area.
Mark
May 21,2019Sherry was great. She found exactly what I was looking for and at the price I wanted. Thanks again.
Linda Dean
May 21,2019I talked with Even this evening and he explained everything to me in a way that I could follow and understand. He was a very patient person and took care of all my needs in a timely manner. I'm a young 71 yr old lady that needed someone that could help me with rolling over my old phone number which I was told I couldn't do. He took care of everything and went over all the details with me. I would recommend him to anyone wanting to get service. He is a valuable person for your company and can handle anything that comes his way. Thanks again for making things so easy for me. Ms. Linda Dean
michael
May 21,2019The agent that help me was helpful and polite
Craig cousen
May 21,2019AS I dislike doing any business over the phone.All of my trans actions where done in polite,warming attitude that relaxed the whole process.
MARIE
May 21,2019Very attentive, clear with options. Got disconnected and they called right back...very responsive
Lyzette
May 21,2019Peter was a tremendous help. He was very communicative about my options, friendly, and helped me get the best deal. My experience with him was great!
Darrenae Simon
May 21,2019Jason was an amazing help! He was patience, kind, and relatable.
Martin
May 20,2019He gave me all the information about what internet service I needed. He gave me complete information of what would happen during installation and costs. He was very informative and courteous.
Doris
May 20,2019Jessie did a great job explaining the service to me and he took time and patience with me as well.
Charles
May 23,2019IN My Area failed to tell us about Cable 1, the most preferred local provider. We were told that Viasat was our best choice. We believed them. On day one, after Viasat was installed, we found that we only had good reception in the room where the router and modem were located. Two rooms had no reception. I called and was told that In my Area does not work with local providers. That makes no sense whatsoever! Viasat is not sympathetic at all and told me to purchase a booster. They told me I was stuck with them for the next two years. We shall see!