Wonderful service. Very helpful and thorough. Went above and beyond to get me best options available. Really appreciated the superior service after the day I had of moving into a new home. Would definitely recommend your company and give your consultant a raise because he is an asset to your company.
Horrible service. I was transferred 6 times. Telling me my service was Cox. Then Windstream told me they would sign me up. Refused to change the install date??? Spent 30 minutes BS'ing me about gaming. Then gave me this BS number to call and change it. Which transferred me three times with 3 different people who all had no clue why they made me call them. Oh and then returned me back to Windstream, who put me on hold for 45 min then disconnected and never called back, despite having my cell number and seeing my name.
Put in the town and state, even the zip. Came up with stuff that wasn't in Texas but was in the North East somewhere. Got me all excited for nothing. I'm in a Blackhole.
The lady that assisted me was excellent! Her name was Sherry!👍🏻
Amazing service! I have never used in my area before and it was an easy and quick experience. I feel like the person helping me was very attentive to what I was looking for and did not try to oversell me on other things.
Amazing support staff. LOVED LOVED LOVED the lady that I spoke with.. Super helpful and nice.. Great Job!!! Thank you for amazing help and quick service... Sincerely Katie Clark-Branch
Working with Frances was a professional, fun and seamless experience in setting up my Spectrum and DirecTV accounts here in Florida, due to a relocation from Colorado with my company. The world needs more customer service professionals of her caliber. Her follow-up on account activation was exceptional.
Jason was very helpful and understood our requirement, worked on it and did A very good job.
My experience with Daniel was good thank you
Frances is an amazing individual. She made sure I had everything I needed to get my house set up for all my devices. She played phone tag with me for a whole week and was very professional. She was very friendly and you are blessed to have her as an employee. Thank you so much for everything Frances.
Daniel was very helpful and created a satisfying customer experience.
Ed was a pleasure to work with!
Robert helped me choose the right plan for me, professional, and friendly.
Used to start new internet service with Spectrum. Moving is stressful enough, and this was quick, easy and painless. Shout out to Mitch from Spectrum for being so helpful
Friendly service that was efficient and quick.
In preparing to move to another community, I worked with an InMyArea consultant, Mitch Wang, who helped me select an Internet and TV provider. Mitch was well prepared with a wealth of information that made selection easy. I would highly recommend InMyArea to anyone!
Great person to help me out and explain things. He is a keeper!
Very helpful.
Awesome to deal with. easy to deal with..
Gerhard
Jun 04,2019Rory was very helpful in understanding our needs and gave us the right package which will work for us. He did a great job! Thank you