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We are totally committed to delivering a straight forward service focused solely on your needs and we will challenge ourselves and the industry norms in order to do this. Our aim is for all customers to feel confident and comfortable at all times, to know that they can rely on us to deliver a consistently outstanding and individual home moving experience. We want to keep it simple and keep it honest. We feel that local knowledge is key to our success and make sure our people know all about local schools, amenities, transport, clubs and societies in your area. Intercounty has been successful at the recent Agency of the Year Awards 2016 – winning the Gold award in the Best Estate Agency in East Anglia category and have also won for the past 5 years Best Lettings Agency in East Anglia category at the Lettings Agency of the Year awards.
Reviews 662
Seon
Oct 19,2022Absoulute star I am a tenant living in Braintree and have been having some very challenging discussions over extending our lease. Our landlords have been very difficult and our Agent Sandra was amazing. She has ďelivered a 5 star experience for us and we are so very grateful for her hard work. I would suggest using Intercounty in Bishop Stortford if your in the area and in need of an estate agent. If Sandra is anything to go by you will have an amazing experience too 😀
Nana Ama Appiah
Oct 08,2022I am very disappointed with the service I received from Inter Country. They were very dismissive and ignored my requests for amendment of both the agreement terms and arrangements even though I had mentioned and emailed this to them when I urgently needed to make some changes. They ignored me and then just sent me the tenancy agreement to sign and refused to return my calls after that. They knew I was desperate and needed to move and did not even bother to call me after the agreement was signed to give me moving-in details. I would not recommend them as a tenant.
Robver
Oct 04,2022This is the first time I have ever left a review but the service has been so bad that other people need to be aware, so I am backing up what my partner said. A certain member of staff is really dismissive and bad mannered - do not ask this company to handle your lettings
R V
Sep 29,2022Do NOT rent out your property through Intercounty! They are hopeless with dealing with problems and, if you dare to complain, a very rude member of staff called Ricci tells you to manage the property yourself! If you don't want to waste or lose money, avoid this company!
Jerrold Lord
Sep 24,2022Excellent services from Natasha from inter county warley she has been fantastic from the start of the process!
Meghan Fahey
Sep 23,2022Very helpful and professional service from Natasha, thank you so much!
Jane
Sep 17,2022MASSIVE thank you to Natasha, showed me round a wonderful property. Very attentive and always ready to help. It was a pleasure meeting you Natasha thank you so much for your help and answering all the questions we had for you, INCREDIBLE experience
Glenn creswell
Sep 15,2022Don't use Intercounty took ages to evict a tenant due to them filling in forms or issuing forms incorrectly. They kept saying guid lines keep changing. We pay them to keep on top.
Mr T M S Samahon
Jul 19,2022Peter was great from the start, from the time I called and started discussing regarding the sale of my property he was super friendly and was very helpful and looked and my best interest and did the best he could get the best value for my property, and from then onwards all the steps carried out by him and his team was excellent and I couldn't have expected anything better from a estate agent, they were very prophet in keep me posted on the progress of my Byers and card me and emailed me regularly to keep me informed, overall the service was excellent and I would recommend anyone from Harlow to choose intercounty.
Simon
Jun 22,2022Fantastic service from both Natasha & James. Very freindly & helpful throughout the process. Answered all the questions I had promptly. Would recommend intercounty to anybody looking to rent!
Vim
May 30,2022I recently moved into an apt managed by intercounty and had a very good experience with their Lettings team and to be honest I had set my expectations less with their property management or support team as it would be hard for anyone to support/sort the issues encountered in apts, but it was worse than it can be, too bad property management team Updated 14th June: So they finally managed to get the nod and replaced the item with a new one.
David
May 11,2022Arranged a viewing of a property in Sawbridgeworth on the Saturday, without hassle, and really liked it. On the Monday we received a phone call from the office, as promised, but we were unavailable and so a message was left. We tried returning the call but coudln't understand who called and the person who answered didn't know and could only take a message. We then chased several times by email and phone, receiving some quite abrupt email responses, until a week later finally got to speak to someone! We exchanged a few more emails and arranged a 2nd viewing a few days later. When we arrived at the suggested date and time, no one was there. We called the office, and were told the agent had just left; then that we wern't in the diary; then that they hadn't confirmed the appt and eventually implying it was our fault because we sent an email after office hours! At that point we'd had enough and hung up! As another review states they are excellent at excuses, not so good on admin or doing right by their customers. We left a note for the home owner letting them know how their house was being handled......
Mr Dean Woodroof
Apr 26,2022A massive thank you to the team at Old Harlow. Seamless buying process from end to end. Cemil Arslan was a true professional throughout the whole process taking away any worries and stresses. Thank you.
Sue
Mar 09,2022I just want to say a big thank you to Natasha at Intercounty who assisted me and my family in getting an apartment in HQ Warley Natasha was thorough and responded to my emails in under 30 mins. She is very reliable and got me in the Property in a week. My family and I are very happy in our new home. Thank you Natasha x.
Diane
Mar 08,2022We are moving up to Norfolk and sold our house which we have lived in for 48 years through Intercounty in Harlow. The service we received was really brilliant. So many thanks to Peter and Jason and the team who helped us during a really difficult time, we had absolutely no idea what we were doing, they helped us so much and were so very very patient and nothing was too much trouble. This is a company who will give you a very good and caring service and we would definitely recommend to anyone.
RW
Feb 23,2022Great customer service. Highly recommended.
Georgie M L
Feb 16,2022Joyous Jac! Intercounty have been nothing but fantastic throughout my entire rental process. Jac has been outstanding, and is a credit to the company! She was polite and friendly, and nothing was ever too much hassle for her. She was extremely quick to reply to emails, and made any amendments without fuss. She was just wonderful to liaise with and I didn't feel any pressure or 'like a nuisance' emailing her all the time, like some people would make you feel. She has been an absolute pleasure to deal with, and always had the answers to my questions, which was extremely reassuring. The whole rental process was quick to sort out, and relatively painless. All documents were done online (including identity checks and proof of earnings) which made my life so much easier, and DocuSign was even mobile friendly, meaning it could be done quickly and easily, which was a bonus! Everything was sent via email so I could safely file anything away, and amendments were also updated and re-signed where needed, literally in the space of an hour, Jac was so 'on it'! I cannot recommend them enough, especially compared to the other estate agents in Saffron Walden, intercounty definitely come out on top!!
Hayley Wheaton
Feb 04,2022Mollie has been fantastic throughout the whole process, quick to respond, friendly and professional. All round good service. Thank you.
Steve Robson
Jan 29,2022Mollie from the Sawbridgeworth office was helpful throughout on our recent rental. Kept us fully informed and very quick to support through a very abridged process. Made it much less painful than it could have been, many thanks.
21 North Street, CM23 2LD, Hertfordshire, GB
http://intercounty.co.uk
Samantha
Nov 11,20224 weeks ago today, my life changed forever. I would like to express my sincere thanks to all of the sales staff at Intercounty Harlow for all of the help and support that they gave me throughout the sales process. I can honestly say that I did not have the easiest time in selling in a volatile market. But the team went the extra mile, always responding and dealing with issues in a proactive way, to ensure that my property sale wascompleted.