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Founded in 1989, IntroCar has evolved from a Rolls-Royce & Bentley dismantler to the world's foremost supplier of parts for all Rolls-Royce and Bentley models manufactured from 1945 to the present day. In recent years, we have embarked upon an ambitious program of product manufacture and sourcing, with the result that we now carry the largest range of new components outside Bentley Motors Limited.
Reviews 803
David P
Dec 08,2021Excellent service at a keen price.
Chrissie
Dec 08,2021I wasn't sure of what I was looking for, but then spotted the perfect gift on IntoCar. I selected, paid and took delivery less than a week later. My kind of Christmas shopping!
customer
Dec 08,2021Perfect, lightning fast oversea dispatch and shipping of a large item (windscreen). Very fair pricing too!
Patrick J McCormick
Dec 07,2021Your website was relatively easy for an old Luddite like me to navigate. I sent a question immediately after placing my order to clarify a detail and received a quick, courteous and informative reply. The only problem I encountered is with delivery by DHL.They are quick but very costly and, for deliveries to Canada,charge an additional fee for customs clearance at this end of the trip.In this case that fee was about $36.00. DHL delivered my shipment to the wrong address, although they sent me an email claiming successful delivery on Dec 2, the shipment wasn't delivered to my address. I notified them of the problem. In response they sent me a picture on Dec 3 of my package on someone else's front porch. I replied with photos of my very different front porch. Their customer service office in Toronto isn't open on weekends, so I heard nothing until today (Dec 6). Their message indicated that they were still looking into the matter and had sent my photos to their local Calgary depot. As it happened, someone put the package on my front porch on Sunday afternoon. Since it seems DHL didn't do that, I assume it was the resident of the home to which it was delivered in error. I've advised DHL accordingly. On another matter, heater hose RH9267 (Silver Cloud I or SI Bentley) is apparently no longer available. One of the items I ordered was hose UE1293X and I see that the profile of UE1293X is very close to RH9267, although UE1293 is longer at each end. If UE1293X were trimmed at each end, it might be a substitute for RH9267.
customer
Dec 04,2021First class service as always. Rapid next day delivery. Excellent products. Highly recommend Introcar.
NOSTALGIC CARS
Dec 02,2021Perfect, fast service and good price!
Steve Horsley
Nov 29,2021Excellent service and product once again.
customer
Nov 29,2021They heads and shoulders above their competitors and have been a pleasure to deal with.
Newsportauto
Nov 23,2021Competenti, rapidi e molto disponibili.
Craig Priestley
Nov 21,2021When I ordered an item which I was advised to order (special order) item actually was not needed, Introcar agreed to accept it as a return, also an additional item was ordered & it came super fast! Will definitely be ordering again from them. Craig Priestley
Frederic Marchand
Nov 16,2021Merci pour vos recherches de pièces rares.. Merci pour votre écoute et votre patience..
christian buchgeher
Nov 10,2021The best dealer all over
Steve Hamilton
Nov 10,2021An ethical quality company that is always looking for ways to bring solutions to their clientele.
Trevor Longley
Nov 10,2021Very knowledgeable staff and helpful in every way Buying my parts from the lads is second to none
Noel Pearson
Nov 10,2021Always knowelagable parts personell to answer enquiries, fast delivery using best value courriers.
twinCamCompany
Nov 09,2021Perfect! Like always. Many thanks 2 Tony Jeffrey.
customer
Nov 03,2021We were looking for parts for a RR Silver Shadow II. We found and ordered them on IntroCar's well-structured user-friendly online shop. In addition, IntroCar's customer service was very helpul to identify and get ordered a quite special part. Payment process was smooth. Delivery to Germany happend within 3 workdays, as indicated. We were very satisfied with the parts and service from IntroCar.
customer
Nov 03,2021Top communication and professionalism!!
customer
Nov 03,2021Easy website and fast shipping
The Pavilions, Units C & D, 2 East Road, Wimbledon, London, SW19 1UW, London, GB
http://www.IntroCar.com
RKG
Dec 09,2021Introcar's customer service and inventory are exemplary. Shipping on their part was fast and efficient, reasonably priced. DHL's "package on hold" tracking status updates were disconcerting; but they did handle the duty payment effectively.